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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The best are the instructions for
June 30, 2020

The best are the instructions for storage, defrosting, baking!
Whole process was terrific!
Hardest part was deciding what I wanted!

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Everything arrived on time, fresh and everything was very enjoyable!

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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It was super easy to order and ship. I'm very happy

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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The cakes were amazing! Jason is awesome. Shipping was timely.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Ordering process and promptness of free delivery. (Have not heard about the quality of the product.)

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Delivery was perfect plenty of dry ice in the package very good

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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The food arrived cold and fresh and was delicious!

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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The sandwiches were good and the still cool in side

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Everything arrived on time and
June 30, 2020

Everything arrived on time and communication was great!

Date of experience: June 29, 2020
Virginia
2 reviews
0 helpful votes
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The access with popular restaurants from major cities.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Jerry's crab bombs were perfect, and it arrived the next day. Dad was thrilled.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
Follow Jennifer S.
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The cakes were delicious and customer service was excellent!

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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The pie I ordered was delivered on the promised date; my father was very happy with it

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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All was delivered in time and the
June 29, 2020

All was delivered in time and the quality of the food items was great!

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
Follow Bethanne G.
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Pastries were excellent and they came frozen in a styrofoam container with dry ice. They were individually wrapped and it was really easy to bake them.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Arrived on time; looked great in person as described, fresh and delicious!

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Pizzas were delivered on time
June 29, 2020

Pizzas were delivered on time. Appreciated all of the tracking information. And of course the pizzas were delicious!

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Once it finally shipped it arrived within 48 hours!

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
Follow JEAN J.
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Goodies arrived on the date promised. Cake and cookies looked fabulous and tasted delicious!

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Pansbury Double Crust Pies arrived frozen and on time. I will be ordering again and have told my friends to try them out also.

Date of experience: June 29, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States