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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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The food was delivered as scheduled. It was well chilled so everything had a good taste.
Order confirmation, ease of search and purchase, tracking shipment, packaging, pie was in tact. Best pie and bbq ribs ever! Like going out to a restaurant, but better because we can choose the best from across the country. Love that it ships to our island in Hawaii (Molokai.)
Food came fast once order was placed and tasted good
Arrived on time! Able to Order items not available in my area.
They arrived on the day they said they were going to arrive
The food selection is amazing! Customer service was helpful.
Delivery on time. Easy to order. Food was delicious as though we were in the restaurant.
I've ordered quite a bit from Goldbelly. With the exception of one item not being delivered on time and having to be discarded bc it arrived room temperature - everything else has been wonderful, even ice cream was rock solid.
The kit came exactly when I ordered it, and I enjoyed being able to schedule it since it was for a specific birthday dinner!
Site experience, packaging, delivery were all perfect. And the recipient was delighted.
Everything! Recrived them on time, they are delicious... everything is right with the world! Thanks sooo much. We will be ordering again in the future!
Very easy to order and the order arrived in excellent condition and is delicious according to my son.
It arrived promptly and beautifully pack.
The cake was super delicious!
I will definitely order again.
Communication as the process went through and then when the desserts were delivered they were wonderfully packed and delicious
Product came in almost fully frozen with plenty of dry ice.
I had an order that wasn't delivered on time and was spoiled. It was promptly resent with no hassle. Great customer service!
The food was beyond awesome! Ordering and delivery was super easy. I ordered it the ribs for my husband for Father's Day, and he can't wait to order it again!
The Commander's Palace gumbo was delicious. I also appreciated the plastic containers that made for easy storage in the freezer. The delivery was prompt, the box kept the gumbo frozen... all in all a perfect experience.
Delivery was on time, packed really well and quality of crab legs was excellent.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members