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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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The steak sandwiches arrived on time and in excellent condition. The directions for heating were clear and easy to follow. And of course we were able to "pretend" we were at Pat's.
Everything was wonderful. I was updated about my order. It came frozen and was wonderful.
The buns were great. The process was easy and very transparent. Would highly recommend.
We loved the lobster tails from Carlo's Bakery and it arrived on my husband's birthday. Perfection.
It was shipped when they said and it arrived on the date it would supposed to arrive. Also, they were still frozen.
Easy to order. Delivered day after estimated delivery date. Recipient enjoyed the cookies
Ordering and delivery were problem-free. The entree was very tasty.
The sliced sable and the chopped liver were REMARKABLE. I never ever got such amazing food that was sent to me -- the careful wrapping and icy overnight shipment perfect; i haven't had anything so good since i lived in NYC and actually ate at Russ and Daughters! It was worth every penny of the expensive shipping. I have heard similar applause from friends to whom I sent a package that included lox.
Ordering was easy, frequent updates, delivered as promised, quality was exceptional. Very good!
It came quickly and early in the day so it was still frozen and the dry ice was intact. All we had to do was transfer it to our freezer. We took one sandwich out that night and heated it up.
Quick delivery from a long distance--Louisiana to Wisconsin. I was kept informed of all aspects of the travel. This was a gift and our friends were able to track delivery as well. Will use again. Thanks!
I loved the fact that there are good named restaurants. It arrived on time and customer service was very good at helping me after I ordered to add a note to my delivery. From start to finish it was a great experience.
The person we sent it to was very very happy. We will use your service again.
Food arrived thawed and warm but customer service was amazing!
I'm glad I discovered your site. I can order some good food without traveling to the food places around the country. It is easy to order.
Packaging and shipping was excellent and arrived on time.
I really didn't expect it to be as good as it was. Love going in person but during these times of less travel what a great alternative.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members