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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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The package came perfect. Food fresh all the way from NY to Florida
I can't believe my delivery date didn't budge. I ordered back in March and expected everything to be pushed back due to the fast success of the company. Nope- there it was- right when it was supposed to be. A+ to Goldbelly + Detroit Pizza Co!
Orders came on the day promised and well packaged.
The food was GREAT, Louisiana Crawfish. And the customer service was excellent, you even accommodated a change I had to make (different delivery state) and everything went well. Wish I knew about you sooner!
Everything! We were so excited to have our favorite Raoul's dinners at home! Easy to order and prompt shipping- we will order from Goldbelly again
Shy at customer service addressed a food temperature issue satisfactorily.
The site is very easy to navigate, order and track previous orders.
The macaroons I ordered were not fresh. It was a gift and they said they were not fresh. How embarring..
The product was received on-time and was quite tasty.
Easy online ordering, prompt delivery and received product as expected. Very satisfied with the quality of The Clam Shack Lobster Roll kit.
Quick delivery, easy online ordering and discount for first purchase.
Food was delivered the day of our choosing, packaged beautifully on ice, and the lobster was devine!
Cake was delicious, ordering process was easy. I will order again!
Everything arrived in great condition. The cake and lobster tails were absolutely delicious!
My ice cream arrived still frozen! I was a little worried, but it was perfect
We had problems with there packing of the product. The pickles leaked all over the shipping container and we had a broken serving platter
The cake I ordered was delivered intact and tasted great!
I haven't been back to New York since I was 16. New York is famous for their food, especially their pizza. No other pizza compares to them. Thanks Gold Belly for delivering pizza from New York it was delish and magnafish!
Everything - the ordering, the timing of the delivery, the packaging, the product
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members