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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Everything, food came when anticipated, and was nicely boxed.
Great delivery and super products. Will order again!
Everything arrived in perfect condition. Happy to have our Kenny & Ziggy's corned beef fix. The rye bread says NY. Ditto the onion rolls.
Ordering was easy... selection was great... deliver was right on time!
Food showed up in a timely manner considering the distance it traveled across so many states which was awesome!
Everything went well... delivery was right on time as advertised. All the food was excellent. It helped us to have a great 4th of July celebration!
I was so happy to get it delivered on time, and the recipients loved getting it!
Quick delivery and food arrived frozen and ready to cook
Shipping, timing, quality of ingredients, quantity of ingredients
Orders were delivered when expected. Items were packed well and presented very well.
The fulfillment (notifications, shipping and billing)
The delivery was timely and the food was outstanding!
Ordering was easy. Delivery was just as noted. No issues!
The product was packaged appropriately and the feedback I got from the person I gifted it to is that it was delicious!
Cake was delivered on time. You knew when the cake shipped, where are the item was at and when it would be delivered. Notification of its delivery worked well.
Easy ordering experience, fast shipping, great customer service.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

