Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Shawn L.
Unfollow Shawn L.
Share Review
Report Review

Everything, food came when anticipated, and was nicely boxed.

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
Follow Jeffrey S.
Unfollow Jeffrey S.
Share Review
Report Review

The product was delivered on time, and is excellent.

Date of experience: July 6, 2020
Virginia
2 reviews
0 helpful votes
Follow Charles W.
Unfollow Charles W.
Share Review
Report Review

Great delivery and super products. Will order again!

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
Follow Naomi S.
Unfollow Naomi S.
Share Review
Report Review

Everything arrived in perfect condition. Happy to have our Kenny & Ziggy's corned beef fix. The rye bread says NY. Ditto the onion rolls.

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
Follow Deborah P.
Unfollow Deborah P.
Share Review
Report Review

Ordering was easy
July 6, 2020

Ordering was easy... selection was great... deliver was right on time!

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
Follow Richard R.
Unfollow Richard R.
Share Review
Report Review

Food showed up in a timely manner considering the distance it traveled across so many states which was awesome!

Date of experience: July 6, 2020
Virginia
2 reviews
0 helpful votes
Follow Robert P.
Unfollow Robert P.
Share Review
Report Review

Everything went well
July 6, 2020

Everything went well... delivery was right on time as advertised. All the food was excellent. It helped us to have a great 4th of July celebration!

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
Follow Family K.
Unfollow Family K.
Share Review
Report Review

I was so happy to get it delivered on time, and the recipients loved getting it!

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
Follow MARK B.
Unfollow MARK B.
Share Review
Report Review

On time delivery
July 6, 2020

On time delivery... updates provided throughout the entire process.

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
Follow Deborah K.
Unfollow Deborah K.
Share Review
Report Review

Quick delivery and food arrived frozen and ready to cook

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
Follow SUSAN H.
Unfollow SUSAN H.
Share Review
Report Review

Shipping, timing, quality of
July 6, 2020

Shipping, timing, quality of ingredients, quantity of ingredients

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
Follow Susan G.
Unfollow Susan G.
Share Review
Report Review

Orders were delivered when expected. Items were packed well and presented very well.

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
Follow Michael R.
Unfollow Michael R.
Share Review
Report Review

The fulfillment (notifications, shipping and billing)

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
Follow Linda F.
Unfollow Linda F.
Share Review
Report Review

The delivery was timely and the food was outstanding!

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
Follow Kimberly J.
Unfollow Kimberly J.
Share Review
Report Review

Ordering was easy
July 6, 2020

Ordering was easy. Delivery was just as noted. No issues!

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
Follow Raymond M.
Unfollow Raymond M.
Share Review
Report Review

It was a very smooth process once I determined what I wanted to order.

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
Follow Greg J.
Unfollow Greg J.
Share Review
Report Review

The product was packaged appropriately and the feedback I got from the person I gifted it to is that it was delicious!

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
Follow Dave D.
Unfollow Dave D.
Share Review
Report Review

Cake was delivered on time
July 6, 2020

Cake was delivered on time. You knew when the cake shipped, where are the item was at and when it would be delivered. Notification of its delivery worked well.

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
Follow Chris B.
Unfollow Chris B.
Share Review
Report Review

Easy ordering experience, fast shipping, great customer service.

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
Follow Shelley B.
Unfollow Shelley B.
Share Review
Report Review

America cake was awesome and all my guests enjoyed it. It arrived on time and very easy instructions

Date of experience: July 6, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States