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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything
July 28, 2020

Everything. I got my ice cream a day earlier than what the tracking initially said. The ice cream was frozen frozen frozen

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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The food was packaged well and of excellent quality.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect
July 28, 2020

Everything was perfect... the little pies are scrumptious!

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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May try and order again, just not from Carlo's bakery.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Very easy transaction, and the food arrived in perfect condition and was apparently delicious. I absolutely love Goldbelly.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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The ice cream was delivered cold and in perfect condition! It was super hot and still perfect!

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Pizza was ok not great peach cobbler was great and apple pie was awful

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Bagels were great
July 28, 2020

Bagels were great. Delivery was great. Price great.

Date of experience: July 27, 2020
1 review
0 helpful votes
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Bakery items were delicious
July 27, 2020

Bakery items were delicious. It's a nice gift to send someone who has moved out of a particular area and is missing certain foods.

Date of experience: July 27, 2020
1 review
0 helpful votes
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Great food! Stored really well for transport. Easy to follow prep instructions.

Date of experience: July 27, 2020
1 review
0 helpful votes
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Delivery and the food was fantastic. This was for my son and his family. They were happy so I was happy. Just sent the same thing to my daughter in Marin.

Date of experience: July 27, 2020
1 review
0 helpful votes
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The ordering process
July 27, 2020

The ordering process. Accurate expectation on shipment, delivery and food prep. Packaging was well done. Food was totally as described.

Date of experience: July 27, 2020
3 reviews
0 helpful votes
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I ordered crab legs to surprise my husband for his birthday. They were delivered exactly when I was told and they were "the best" he's ever had ~ his words!

Date of experience: July 27, 2020
1 review
0 helpful votes
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The cake was still very cold, which is a plus for me.

Date of experience: July 27, 2020
1 review
0 helpful votes
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Easy site to use, I bought items as a gift. They arrived the next day at my friend's home.

Date of experience: July 27, 2020
1 review
0 helpful votes
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Everything was properly handles
July 27, 2020

Everything was properly handles. Very professional and easy ordering process

Date of experience: July 27, 2020
1 review
0 helpful votes
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The cheesecake arrived in a very mushy state. It was difficult to get it out of the plastic wrapping and I had to stick it in the freezer overnight before I could even cut it.

Date of experience: July 27, 2020
1 review
0 helpful votes
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The merchandise was well packed the order was fresh and delicious

Date of experience: July 27, 2020
1 review
0 helpful votes
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It came in perfect condition and was still frozen.

Date of experience: July 27, 2020
2 reviews
0 helpful votes
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Everything was still frozen solid on delivery! Well packaged and on time delivery!

Date of experience: July 27, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States