Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Bobby W.
Unfollow Bobby W.
Share Review
Report Review

The lobster was great
August 3, 2020

The lobster was great. My wife really enjoyed the food..

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
Follow Andrea W.
Unfollow Andrea W.
Share Review
Report Review

My friends liked the lox and cream cheese. They are extremely polite people and wouldn't say anything about the bagels. They arrived at two days later at 9 in the evening. I shouldn't have ordered them. They enjoyed the packaging.

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
Follow Suzin A.
Unfollow Suzin A.
Share Review
Report Review

Bagels were fresh and still soft
August 3, 2020

Bagels were fresh and still soft. The fragrance when I opened the box took me right back to NY. Order arrived when promised. Thank you!

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
Follow Paggy C.
Unfollow Paggy C.
Share Review
Report Review

The shipment came quickly and the donut
September 2, 2020

The shipment came quickly and the donut wrapping was presented nicely although box was damaged in shipment

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
Follow Elizabeth P.
Unfollow Elizabeth P.
Share Review
Report Review

Good product and on-time delivery
August 3, 2020

Good product and on-time delivery. Would do again.

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
Follow STEVEN S.
Unfollow STEVEN S.
Share Review
Report Review

Everything went well delivery was on time bagels were not as fresh as expected

They were hard not frozen

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
Follow Bea M.
Unfollow Bea M.
Share Review
Report Review

The package was delivered to the wrong
September 2, 2020

The package was delivered to the wrong address ruining a special birthday

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
Follow Diana T.
Unfollow Diana T.
Share Review
Report Review

Delivery was exact
August 3, 2020

Delivery was exact. Very well packed. Delicious cake! Made daughter's 13th bday extra special! Highly recommend!

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
Follow Sally K.
Unfollow Sally K.
Share Review
Report Review

Easy to order
August 3, 2020

Easy to order. Kept me well informed of my order. Delivered a day early. Packaged well.

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
Follow Charles D.
Unfollow Charles D.
Share Review
Report Review

The seafood was great, shipped on time@ packaged very well

Date of experience: August 2, 2020
Virginia
2 reviews
0 helpful votes
Follow Cheryl B.
Unfollow Cheryl B.
Share Review
Report Review

The food was well packaged and well shipped. Once received, the directions for preparing the food were clear and simple. Once prepared, the food was delicious.

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
Follow Mike S.
Unfollow Mike S.
Share Review
Report Review

Delivery, even with the pandemic,
August 3, 2020

Delivery, even with the pandemic, arrived on time and in great condition packaging wide
Muffulettas were fresh and fabulous!

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
Follow Melanie M.
Unfollow Melanie M.
Share Review
Report Review

Food was fresh and on time
August 3, 2020

Food was fresh and on time. We enjoyed every morsel.

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
Follow Nicole J.
Unfollow Nicole J.
Share Review
Report Review

Finding the product I wanted and the affordability.

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
Follow Lori W.
Unfollow Lori W.
Share Review
Report Review

Delivery arrived in good shape
August 3, 2020

Delivery arrived in good shape. The crab cakes were awesome!

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
Follow Christy B.
Unfollow Christy B.
Share Review
Report Review

Delivery was on time
August 3, 2020

Delivery was on time. Bagels could have been wrapped better... Saran wrapping had some gaps for three of the packets.

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
Follow Mom D.
Unfollow Mom D.
Share Review
Report Review

Food packaged well! Timely shipping. I also liked that you could pick your delivery.

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
Follow Dara T.
Unfollow Dara T.
Share Review
Report Review

American Coney Island is the epitome of Detroit Coneys, which I love. I thought their job of preparing the package and shipping it was fabulous. I think their price, in spite of gold valai usually excessive prices, was very reasonable for the great packaging and dry ice. My really high review is based on American Coney Island quality. In general I think goldbely is overpriced.

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
Follow Leslie H.
Unfollow Leslie H.
Share Review
Report Review

Overnight delivery - everything arrived in excellent condition

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
Follow Gabby A.
Unfollow Gabby A.
Share Review
Report Review

Order came when it was supposed to and my friend loved the cake jars i got her. All around win.

Date of experience: August 2, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States