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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Truly one of the best babka's ever made
December 11, 2019

Truly one of the best babka's ever made. I don't think I can go back to any other standard other than Breads bakery.

Date of experience: December 11, 2019
Virginia
1 review
0 helpful votes
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Liked the service, fast
December 11, 2019

Liked the service, fast. This was not my first order and will not be my last.

Date of experience: December 11, 2019
Virginia
1 review
0 helpful votes
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Great experience again
December 11, 2019

Great experience again. Food arrived in perfect condition, and on time

Date of experience: December 11, 2019
Virginia
1 review
0 helpful votes
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You did what you said you were going to do. On time and delicious.

Date of experience: December 11, 2019
Virginia
1 review
0 helpful votes
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The peppermint ice cream
December 11, 2019

The peppermint ice cream. All of their ice creams are wonderful! It is nice that we can get them in TX.

Date of experience: December 11, 2019
Virginia
1 review
0 helpful votes
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The bread, the pickles, the mustard and the corned beef. This was a gift for my husband and he was thrilled. It's been a few years since he was in New York so this was the perfect gift!

Date of experience: December 11, 2019
Virginia
1 review
0 helpful votes
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It was delicious and arrived right when it was said to.

Date of experience: December 11, 2019
Virginia
1 review
0 helpful votes
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Well so far only got to try the very first order which was from Carlo's bakery. I had the rainbow cake. Was delicious. Tried the fat mama tamales twice which couldn't eat delivered 5days not enough ice. Dethawed warm, second was killer brownies which came 5 days with a very tiny ice pack. Couldn't eat anything of anyone.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 11, 2019
Virginia
1 review
0 helpful votes
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Fun idea that had the potential to be great, but was not.

Date of experience: December 11, 2019
Virginia
1 review
0 helpful votes
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The packaging was done with care and the cake arrived nice and cold and fresh. The cake was beautiful and not one thing was messed up. Money well spent and one very happy 9 year old little girl knowing she got a cake from the " the cake boss" thanks goldbelly for making her day so very special and amazing

Date of experience: December 11, 2019
Virginia
1 review
0 helpful votes
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Quick delivery and the Pannetone was delicious. I'll be ordering again next year. Full disclosure: A family friend gave these as Christmas gifts last year. I wasn't on her list, but my now late mom shared some with me. I was instantly hooked. I'm going to make this a Sullivan Street Bakery tradition of my own now. Thank you.

Date of experience: December 11, 2019
Virginia
1 review
0 helpful votes
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It gives you an opportunity to try
December 14, 2019

It gives you an opportunity to try different foods from around the US

Date of experience: December 11, 2019
Virginia
1 review
0 helpful votes
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It was a gift that got rave reviews even from the calorie conscious... beyond delicious & worth ever cal. Was the feed back

Date of experience: December 11, 2019
Virginia
1 review
0 helpful votes
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The brownies from Killer Brownie Co were amazing. Possibly the best brownies I've ever had. Shipment arrived as scheduled and was well packed.

Date of experience: December 11, 2019
Virginia
1 review
0 helpful votes
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My brother was very surprised to get
December 11, 2019

My brother was very surprised to get such a delicacy delivered to Florida!

Date of experience: December 11, 2019
Virginia
1 review
0 helpful votes
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The cookies were fresh and delicious! They arrived as scheduled and were packed very well... no broken cookies! Yay! The crispy cakes were also packaged nicely and ready for gifting.

Date of experience: December 11, 2019
Virginia
1 review
0 helpful votes
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I was skeptical about having to go through Goldbelly, but service was fast and easy.

Date of experience: December 11, 2019
Virginia
1 review
0 helpful votes
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It was delivered in perfect condition, the food was delicious.

Date of experience: December 11, 2019
Virginia
1 review
0 helpful votes
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It was all good but way too expensive for me to recommend it.

Date of experience: December 11, 2019
Virginia
4 reviews
0 helpful votes
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Great delivery updates
December 11, 2019

Great delivery updates. Chance to taste new things.

Date of experience: December 11, 2019

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States