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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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I just forwarded info to a friend! Great service. Perfectly packed and smoked whitefish salad was still cold. Very pleased!

Date of experience: December 15, 2019
Virginia
1 review
0 helpful votes
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It's great ordering my favorite foods from one prompt helpful web site. Thank you!

Date of experience: December 15, 2019
Virginia
1 review
0 helpful votes
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I thought that the price was fair and that I could schedule the delivery date in advance.

Date of experience: December 15, 2019
Virginia
1 review
0 helpful votes
Follow Nathan B.
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It has been forever since I been to Chicago and that deep dish pizzas. It brought back many good memories. Thank you thank you

Date of experience: December 15, 2019
Virginia
1 review
0 helpful votes
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The amazing choices and nothing is ever
December 15, 2019

The amazing choices and nothing is ever disappointing!

Date of experience: December 15, 2019
Virginia
1 review
0 helpful votes
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Not only did it arrive quickly and still cold, but it was delicious!

Date of experience: December 15, 2019
Virginia
1 review
0 helpful votes
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The taste was good, but it was runnier than I expected. Much less topping would have been better. I put the whole container in per the instructions.

Date of experience: December 15, 2019
Virginia
1 review
0 helpful votes
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Everything arrived very quickly and was
December 15, 2019

Everything arrived very quickly and was very fresh

Date of experience: December 15, 2019
Virginia
1 review
0 helpful votes
Follow LaNell G.
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Goldbelly is a quick and easy way to order some of the best food in the country.

Date of experience: December 15, 2019
Virginia
1 review
0 helpful votes
Follow Alayne C.
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It was crunchy and absolutely wonderful
December 15, 2019

It was crunchy and absolutely wonderful in texture

Date of experience: December 15, 2019
Virginia
1 review
0 helpful votes
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The orders were received promptly by the recipients.

Date of experience: December 14, 2019
Virginia
1 review
0 helpful votes
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Disappointed with the delivery system
January 16, 2020

Disappointed with the delivery system. The pizza was more than a week late for delivery and the pasta was also defrosted and no extra sauce.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 14, 2019
Virginia
1 review
0 helpful votes
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The cookies were very good but there were several that were damaged.

Date of experience: December 14, 2019
Virginia
1 review
0 helpful votes
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Good Maryland Crab cakes
December 14, 2019

Good Maryland Crab cakes. Not full of fillers. Full of crab meat

Date of experience: December 14, 2019
Virginia
1 review
0 helpful votes
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It came on time and the coffee cake was moist and all enjoyed it. I will be ordering to come from your website!

Date of experience: December 14, 2019
Virginia
1 review
0 helpful votes
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They went above and beyond my expectations. The delivery was supposed to come on Friday. For some reason it ended up sitting at the FedEx facility for 4 days unrefrigerated. Magnolia Bakery sent a new fresh order which I received in 1 day. Even though it wasn't their fault, they made things right. Magnolia and Goldbelly are awesome. Thank you and Happy Holidays!

Date of experience: December 14, 2019
Virginia
1 review
0 helpful votes
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It got there fast and my friend seemed to like it.

Date of experience: December 14, 2019
Virginia
2 reviews
0 helpful votes
Follow Teresa E.
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Packaging was great and food reheated well. Timely delivery.

Date of experience: December 14, 2019
Virginia
1 review
0 helpful votes
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Order was easy to place online and order was received when promised.

Date of experience: December 14, 2019
Virginia
1 review
0 helpful votes
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Very rich chocolate with a tiny salty taste. Yummy!

Date of experience: December 13, 2019

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States