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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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I have ordered these in the past and was happy to do so again. I have a family member that really likes Mary of Puddin Hill's fruitcakes.
Got to get a local favorite in a different location
Customer service was great,,, prompt. I was a bit puzzled by pictures of cakes. N prices. It changed within a few weeks. But all in all. I will order again. Mrs oakes
Consistent and constant communication about a delivery that was running late. Great quality products that are "Goldbelly-vouched for"
Paid extra for a specific delivery date so food would not have to be put in the freezer upon delivery. Order would of been free shipping if I did not select the date. Specified Friday delivery and it showed up on the Monday before. Sat outside all day as I was not expecting or ready for the delivery. Did not receive any notification it was shipping early. Requested a refund of $25 shipping charge and was offered a $15 coupon for my next order that was only good for a month. Terrible customer support. Will not order from them again.
It's so easy to find foods, create orders, choose a date, and the food is always amazing.
Easy to order and was delivered very fast. My brother was delighted. He said it was kept very cold or frozen during the deliver. He was very happy with his coney kit from Detroit.
Those cookies are a special treat!
They arrived quickly and well packed.
That I can get food from the other side of the country!
We ordered Elles Belles cookies and they are the best cookies on earth! Our order was on time. It is easy to order too.
Very fast shipping & free. It was a gift for a friend & they said the cookies were delicious. I'm very pleased & will definitely order again. Thank you Carlo's bakery!
The cheese cake is phenominal -- we love sharing it with friends and supporting the monastery.
I like you kept track of delivery start to finish, order was delayed a day but was still perfect.
It was on right time and received in excellent condition.
Cheese container was broken & cheese was all over the shipping container and it's contents. "Cheesesteaks" are very dry without the cheese. Need to go buy some Whiz & onions to put on the remaining sandwiches.
Provider promised a Jewish Apple Cake at a reasonable price, much less than other providers. The cakes arrived on time and in good shape.
Everything, the gift selection right to the delivery
The cake I received was delicious and will last quite a while
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members