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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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I love my pecan cake it was simply delicious best ever.

Date of experience: December 21, 2019
Virginia
2 reviews
0 helpful votes
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The food was packed beautifully and it was as I expected.

Date of experience: December 21, 2019
Virginia
1 review
0 helpful votes
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The customer service is very friendly and willing to help. Megan is great.

Date of experience: December 21, 2019
Virginia
1 review
0 helpful votes
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Pecan Texas Fruit Cake 3 lbs
December 21, 2019

Pecan Texas Fruit Cake 3 lbs. delicious
Part is frozen and part is not and part is gone already!
Delivery was quick, and everything arrived in perfect condition

Date of experience: December 21, 2019
Virginia
1 review
0 helpful votes
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Goldbelly has always been amazing and I use it for gifts at every chance I get.

Date of experience: December 21, 2019
Virginia
1 review
0 helpful votes
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Arrived on time and as ordered
December 21, 2019

Arrived on time and as ordered. Thank god for new pickles!

Date of experience: December 21, 2019
Virginia
2 reviews
0 helpful votes
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Shipped on time and quickly; well
December 21, 2019

Shipped on time and quickly; well packaged; looks delicious (will be eating it at Christmas dinner!)

Date of experience: December 21, 2019
Virginia
1 review
0 helpful votes
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Great product
December 21, 2019

Great product. Seems quickly. Arrived in good shape.

Date of experience: December 21, 2019
Virginia
2 reviews
0 helpful votes
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The texas pecan cake was out of this world. The fruit cake also divine. Service really fast and easy

Date of experience: December 21, 2019
Virginia
3 reviews
0 helpful votes
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Beautiful
December 21, 2019

Beautiful. Came carefully packaged. We are serving the Brie at our Holiday Party, which won't happen until later this month.

Date of experience: December 21, 2019
Virginia
2 reviews
0 helpful votes
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This cake was moist and delicious
December 21, 2019

This cake was moist and delicious. Everyone raved about it!

Date of experience: December 21, 2019
Virginia
1 review
0 helpful votes
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My order arrived within a week of ordering. It was well packed and arrived fully frozen. We've tried the Crab Bisque so far and it was delicious! Plenty of crab in this bisque! Already reordered!
NC Seafood Lovers!

Date of experience: December 21, 2019
Virginia
1 review
0 helpful votes
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Ice cream was AWESOME! Especially enjoyed Bourbon & Honey and dark chocolate truffle. Still working on others and have not been disappointed yet!

Date of experience: December 21, 2019
Massachusetts
2 reviews
0 helpful votes
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Having the ability to order foods that you've either had before & realllllly enjoyed, ya know... foods that evoke great memories... OR trying something new that just looks so good, like you can almost smell the amazing aromas through your phone... Is such an awesome treat! I don't have to travel hundreds of miles to eat something that brings me back to another time in my life... You'd be nuts not to try it out... honestly, it's great for a fun gift or just because!

Date of experience: December 20, 2019
Virginia
3 reviews
0 helpful votes
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Absolutely Delicious! The best apple
December 20, 2019

Absolutely Delicious! The best apple pie on the planet ( in my opinion) just delicious perfect every time!

Date of experience: December 20, 2019
Virginia
1 review
0 helpful votes
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Lobster tartless were on their sides, upside down, filling in pieces, and right side up.

Other deliveries were fine.

Date of experience: December 20, 2019
Virginia
1 review
0 helpful votes
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Such a perfect gift
December 20, 2019

Such a perfect gift. And so great to have at home for a quick dinner. I am a fan for life!

Date of experience: December 20, 2019
Virginia
1 review
0 helpful votes
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Everything was delivered fresh and packaged perfectly. I love that I can send and receive our favorite food from around the country. It was fun sending my daughter a taste of home for the holidays.

Date of experience: December 20, 2019
Virginia
1 review
0 helpful votes
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What a fantastic service
December 20, 2019

What a fantastic service. I've always wanted to try real Chicago deep dish and it was great! A friend of mine who's been to the actual Gino's East said it was almost as good as getting one at the restaurant. So cool to be able to mail order this. I've probably told about 30 people about how great your service is.

Date of experience: December 20, 2019
Virginia
1 review
0 helpful votes
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My orders came on the dates
December 20, 2019

My orders came on the dates. 1 of my orders came completely frozen but a separate order did not. I am always worried about food being spoiled.
Tracking the shipment was very easy. Also Goldbelly emails were great just keeping us informed. This is a great way to get food from our home state but unfortunately we won't be able to order as often as we would like due to cost.

Date of experience: December 20, 2019

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States