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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The Pralines from Aunt Sally's arrived on time and in good order. You get a 10 on Aunt Sally.

The gumbo from Hebert Meats arrived late enough that there was no remaining dry ice in the Styrofoam box. The gumbo was cool to the touch but not really frozen. Really not sure if the product is totally safe to consume. This is not the first FedEx package I've had arrive late this season. Got any advice on whether the gumbo is safe to eat?

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
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Fast delivery
December 24, 2019

Fast delivery. Outstanding quality just like in person.

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
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Love the spiral ham
December 24, 2019

Love the spiral ham. My friend sends me one every year. Had to freeze the cookies since the office is nothing but baked goods and will look forward to them next month when everything else is gone and everyone wants something sweet.

Date of experience: December 23, 2019
Virginia
2 reviews
1 helpful vote
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Honestly this pizza was no better than
December 27, 2019

Honestly this pizza was no better than the frozen pizza from my local supermarket! It was small, dry, tasteless and definitely not worth having shipped from NY!

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
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Everything arrived in perfect condition & very well packaged. The cookies delicious & fresh even after traveling all the way to the west coast. Now I won't be so homesick this Christmas having some of the goodies we've grown up with.

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
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That I could send fresh donuts to a
December 24, 2019

That I could send fresh donuts to a friend in another state and it was super easy!

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
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Easy to order
December 24, 2019

Easy to order. On time delivery. Outstanding cakes.

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
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Fresh, ice packs still mostly frozen
December 24, 2019

Fresh, ice packs still mostly frozen. Lobster in perfect condition!

Date of experience: December 23, 2019
Virginia
2 reviews
0 helpful votes
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Great service! Rapid, on time, perfect
December 24, 2019

Great service! Rapid, on time, perfect condition, and free shipping!

Date of experience: December 23, 2019
Virginia
2 reviews
0 helpful votes
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I love the product and was so happy to be able to share it with loved ones on the east coast.

Date of experience: December 23, 2019
Virginia
3 reviews
0 helpful votes
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Everything was awesome
December 24, 2019

Everything was awesome. My purchases were in perfect condition when they arrived. I'll definitely be a recurring customer.

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
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Loved my meal, second time having it and definitely would order again!

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
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Everything! Easiest best website
December 24, 2019

Everything! Easiest best website. Everything I've sent has been a major hit.

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
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The recipient loved the lox
December 24, 2019

The recipient loved the lox. Said it was the best!

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
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It was (is) fantastic
December 24, 2019

It was (is) fantastic. Received it as a gift, looking forward to ordering another, more traditional one (flavor).

Date of experience: December 23, 2019
Virginia
4 reviews
0 helpful votes
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Easy ordering process from the app
December 24, 2019

Easy ordering process from the app. There is a wide variety of treats fro macros the nation.

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
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It came on time and was nicely packaged with a note.

Date of experience: December 23, 2019
Virginia
2 reviews
0 helpful votes
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The product I ordered delivered quickly, still frozen solid really tastes great!
You can't ask for more than this!
Keep up the good work!

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
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The order came very quickly and I didn't have to pay for shipping. We already used some and made green chili with pot roast.

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
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So quick
December 24, 2019

So quick. Thought I was getting my pizza on Friday and I got it on Wednesday. I was so excited!

Date of experience: December 23, 2019

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States