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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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That was the best coconut pie that I've ever had! It was delivered when it was supposed to be, and packed superbly! They didn't skimp on the toasted coconut either!
Arrived on time and didn't have to pay an exorbitant shipping charge!
Ran into an issue with UPS and ended up being 3 days late. I emailed Goldbelly support and they immediately fixed the issue and resent a brand new batch of bagels and cream cheese. Excellent customer service. Bagels were delish
Amazing to have a little piece of my hometown bake goods at the holidays
The macaroons arrived fresh and in perfect condition. Couldn't have been easier and I am planning on using Goldbelly again.
The recipient of my gift thought the cookies were delicious.
Quick and easy ordering and just enough communication without an overload of emails. Arrived perfectly and tasted delicious!
Disappointing. The photo made it look much taller/bigger. Center filling (cheesecake) had a weird flavor and texture. A novelty but I would order again for the price.
Was able to get something I like that isn't available locally.
My order arrived as promised and was perfectly packed.
Though visually appealing, the decoration on top is not edible and in the opinion of this family, therefore not safe for child consumption.
This is amazing pie. I was a child in the 1940s growing up in Oregon. Marion berries conceived right there in Oregon. Always has been one of my favorites, along with huckleberry pie (hint, hint). Nothing like it anywhere else. Thank you, thank you.
Fresh and my children enjoyed the food! It's a good bet! We will use again.
They are good, just not worth the price. They are very pricey and small in size.
Came in one piece! And three minutes before it was suppose to.
I was very disappointed by this delivery of smoked salmon. Two previous deliveries were excelllent, obviously hand-sliced and of excellent quality. But this one, three pounds, was of inferior quality, machine sliced and not at all up to the previous standards. What happened? It appears that Russ & Daughters is outsourcing its smoked salmon to Acme, the Brooklyn smokehouse, and the product is now inferior. I'll never purchase this product again but will seek out other purveyors. I like nothing about this product. A dudd.
Wife really loved the mini brownies from Columbus oh.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members