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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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Easy and you can get great food from anywhere nationwide
The rainbow cookies we're delivered on time and we're delicious.
I received 2 of the products at my address (cookies and Mac/cheese). 1 was delivered to another address and given to me 3 days later... ruined. I never got the turkey or turducken.
This was the first time I'd ordered from Goldbelly and it was a gift for a friend. I was told that my order would be delivered on Tuesday, Dec 17, but it wasn't delivered until Dec 21st. I received no notification about the late delivery, which I found disappointing.
The product was excellent, arrived as ordered and was a hit for Christmas dinner
I love having great food from specialty shops and restaurants shipped to me fresh and tasty for the holidays!
I like that I can get food from all over the country.
Wow! It was a lot of boneless perfectly seasoned Cajun turkey with corn bread stuffing. My guests loved it. I will never be able to top it for next Christmas dinner.
Only thing I can do is order again next year. Thank you for making my dinner so special.
Very good customer service! This was my first order and I was a little unsure how well it will work but Goldbelly exceeded my expectations! I've already placed a second order!
The convenience and awesome concept of shipping the country's best foods to customers!
Frozen food was shopped ground, took 4 dsys to arrive, and was spoiled. Takes too long for them to respond to emails. Cannot get refund, only credit or reship. Will never use Goldbelly again.
Excellent! Sent to my nephew and his family for Christmas. It was the perfect gift. They loved it!
Fresh, great shipping and storage. Was a perfect addition to Christmas
Items were delivered promptly and we always knew were the shipment was. The product tasted authentic like it did from the restaurants
Arrived on the stated day. Packaged well. Items were fresh
Our friends loved their Christmas Lobster Rolls and we couldn't be more pleased. Thank you Goldbelly. We'll certainly come to you first when we need to send a gift.
You can't find anything like this pizza in southern California!
I can't comment as we never got to try them. They were delivered too late.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members