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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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I LOVE that sandwich! Sadly, I can't get it around here. So it is a very occasional treat. Thank you for starting this business!

Date of experience: December 27, 2019
Virginia
1 review
0 helpful votes
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Food came thawed and cool but not cold
December 27, 2019

Food came thawed and cool but not cold. Ordered during the Christmas rush and everything was delayed in delivery. Goldbelly credited my account. I was very pleased that I didn't have to pay for food I threw out.

Date of experience: December 27, 2019
Virginia
1 review
0 helpful votes
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Fruit exceeded expectations - juicy, ripe and delicious.

Date of experience: December 27, 2019
Virginia
1 review
0 helpful votes
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Delicious pizza!

Informed via email that pizza would be delivered late.

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
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Lots of selections
December 27, 2019

Lots of selections. Ship when items are supposed to and items arrive in great shape.

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
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It was on time and perfect
December 27, 2019

It was on time and perfect. No damage and the pizzas cooked up perfect. I've already got a couple people planning on ordering.

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
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Everything was outstanding as usual
December 27, 2019

Everything was outstanding as usual. Pizza was excellently packaged, delivery was great and pizzas tasted delicious. Thank you for another great order. Keep up the great work!

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
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My order arrived well packaged, super fresh and exactly when it was supposed to. I have one happy bagel lover on Christmas morning :)

Date of experience: December 26, 2019
Virginia
3 reviews
0 helpful votes
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The clam chowder from Legal Foods was great. The chowder was creamy with plump claims, and it had a delicate flavor--not salty or overly spicy.

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
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Everything was fine for the Goldbelly portion of the order. Well packed. Arrived on time, etc.

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
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Delivered on date that was promised
December 27, 2019

Delivered on date that was promised. Cake was fresh and delicious. Packaging was secure.

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
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Convenience
December 27, 2019

Convenience. We Take the Cake was reasonably price. They also taste very good.

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
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They notified me when my cake shipped and when it was arriving. The cake itself was delicious. I would order from them again.

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
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The cake was a big hit on Christmas, everybody loved it.

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
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Three days lateI'm very nervous that
December 30, 2019

Three days late
I'm very nervous that the meat is still good?

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
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It looks nice but
December 30, 2019

It looks nice but... very granular. Not as expected and no cherry pie! Was disappointing. No one liked it.

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
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Ease of ordering
December 27, 2019

Ease of ordering. Promptness of delivery & freshness of pudding

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
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The taste; the decoration could use some improvement.

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
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We have been ordering from Gino's East
December 27, 2019

We have been ordering from Gino's East for about a year and love their stuffed pizza so much, we intend on ordering two pizzas per month, from now on!

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
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Convenient and reliable to ship cross country. When there was a delay in shipment I was made aware of it immediately.

Date of experience: December 26, 2019

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States