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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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My favorite crab cakes and soup
December 29, 2019

My favorite crab cakes and soup delivered to my door overnight!

Date of experience: December 29, 2019
Virginia
1 review
0 helpful votes
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Everything from ordering to the cooked meat on my plate...

Date of experience: December 29, 2019
Virginia
1 review
0 helpful votes
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Shipping was reasonable and tracking made it easy.

Date of experience: December 29, 2019
Virginia
1 review
0 helpful votes
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Packaging was excellent! Cheesecake was
December 29, 2019

Packaging was excellent! Cheesecake was delicious! Would order again!

Date of experience: December 29, 2019
Virginia
1 review
0 helpful votes
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Everything was as represented
December 29, 2019

Everything was as represented. Delivery was in time. Instructions were clear.

Date of experience: December 29, 2019
Virginia
3 reviews
0 helpful votes
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The key lime pie was wonderful the crab cakes have not arrived yet but the biscuits were terrible. They were not refrigerated or frozen in any way and became moldy within 1 day. I would like an adjustment on them. The key lime pie arrived perfectly.

Date of experience: December 29, 2019
Virginia
1 review
0 helpful votes
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It was amazing, like being there, everyone was so pleased. Big treat for us all

Date of experience: December 29, 2019
Virginia
1 review
0 helpful votes
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Unfortunately the bagels were not wrapped correctly and therefore they were stale when they arrived.

Date of experience: December 29, 2019
Virginia
1 review
0 helpful votes
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The order was as expected and on time
December 29, 2019

The order was as expected and on time. I emailed customer support a question about the order and got a rapid reply.

Date of experience: December 29, 2019
Virginia
1 review
0 helpful votes
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The almond torte was made with the lightest cake. It was such a wonderful taste with the almond crunch. The filling is smooth with just a hint of flavor. This was a perfect dessert for a heavy dinner. We had it after the holiday dinner and as a snack. It was really great. The packaging was well done so the cake box had not been damaged.

Date of experience: December 29, 2019
Virginia
1 review
0 helpful votes
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Ease of ordering, selection, speed of delivery and great communication.

Date of experience: December 29, 2019
Virginia
1 review
0 helpful votes
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Made the receiver of the package very, very happy.

Date of experience: December 29, 2019
Virginia
1 review
0 helpful votes
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Ease in ordering and food always very good quality.

Date of experience: December 29, 2019
Virginia
1 review
0 helpful votes
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I received the order on the day I
December 29, 2019

I received the order on the day I selected and it was very fresh

Date of experience: December 29, 2019
Virginia
1 review
0 helpful votes
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Received quickly and in great shape!
December 29, 2019

Received quickly and in great shape! Tasted delicious!

Date of experience: December 29, 2019
Virginia
1 review
0 helpful votes
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Gourmet Butcher is my Go-To meal
December 29, 2019

Gourmet Butcher is my Go-To meal. I love the stuffed chicken with any of the options. Our family preference is the chicken stuffed with shrimp dressing. I recommend it all the time and always direct family and friends to their website. Love, Love!

Date of experience: December 29, 2019
Virginia
1 review
0 helpful votes
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The simplicity of ordering! The lobster
December 29, 2019

The simplicity of ordering! The lobster was amazing!

Date of experience: December 29, 2019
Virginia
1 review
0 helpful votes
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The order from McLoons was great
January 1, 2020

The order from McLoons was great. Everyone enjoyed the lobster.

The customer service from Goldbelly is awesome.

Date of experience: December 29, 2019
Virginia
2 reviews
0 helpful votes
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The entire experience was easy and an
December 29, 2019

The entire experience was easy and an enjoyable gift!

Date of experience: December 29, 2019
Virginia
1 review
0 helpful votes
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Sent this as a gift to my parents who love smoked sable and can't find it anywhere near them. This was the third time we ordered this item through Goldbelly. Each order has bright excellent quality food and great customer service. My parents report this was the best batch of sable to date and savored every bite.

Date of experience: December 29, 2019

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States