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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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They were very tasty and well package but not over packaged.
My shipment was perfectly packaged and actually arrived A-day early. The food was amazing all had to do was follow the instructions on the Box to reheat. Absolutely would use again and absolutely would recommend.
My in-laws have loved everything we have sent them.
Delivered to my expectation. Received alerts that the items where there. The packaging was legit not one pepperoni out of place.
The ice cream was packaged to insure it would not melt. The quality of the ice cream is awesome. There is a range of flavors to pick from and allowed you to try something new. This was a gift and the recipient loved the idea.
The pizza is delicious and was well packaged.
The order from Veselka has not arrived yet.
Everything arrived perfectly and fresh. A real treat.
I liked the speed of delivery and the precision in sending the correct products
It's a convenient way to buy from your favorite restaurants and bakeries across the country.
I loved the memories as much as I enjoyed the crumb cake!
This is the second time I have ordered the burnt almond cake and both times the cake was excellent. The best one of its kind I have ever ordered. I would not hesitate to order again in the future. Good service too and reasonable price. Thank you.
My sister said it was the best lobster she's ever had!
It as a big hit, my family member said it was delicious.
The pizza and the cherry pie arrived on time and in good condition. They tasted great. Good prep directions.
I am from St Louis and miss their pizza terribly, this is definitely the next best thing. Very reasonable.
Delivered on time and got great reviews on cakes from my parents.
Wonderful, tasty, homemade, excellent! Would order again and again!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

