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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Delivered promptly. Well packaged so no damage. Clear cooking instructions.
Delicious product.
I ordered the lemon angle food cake for my daughter's birthday, and it was delicious. She loves angle food cake and the lemon made a beautiful birthday cake. It was so moist! We will definitely order from Glady's again.
The pizza tasted good but I'm just not into thin crust.
Absolutely the best roast beef Sandwich I have ever had.
Wonderful opportunity to get one of my husbands' favorites.
It was a novelty. Not that great could do with out the cheesecake part
Cake was delicious, very moist, good flavor and arrived in good condition
It was easy. Arrived when promised and pizza was frozen.
The cake came. No poster, no beads as shown. Will not order from them again..
Got exactly what I wanted without a huge over charge.
Product arrived exactly when promised and was very good quality!
Unique gift, convenient ordering, great customer service
It is amazing. Nice big crumbs and taste just like when I was a kid.
Delicious, care taken in shipping. Quick shipping. Great notification.
The fast & efficient way I received my orders. The packaging was great.
It was easy to order. It arrived a day earlier than indicated. The recipients were very excited to get it.
Quality of the product and the fact that you are getting things from places you may not be able to try otherwise!
The pies are more than delicious. Have a true taste of "HOMEMADE". Very flavorful. Being that I am a light eater, one pie is two meals for me. So glad that I ordered them.
Came pretty quick.
Packages ideally. Pizza wasn't bad, I over cooked. But seems like it will taste really good if cooked properly
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

