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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
4 reviews
0 helpful votes
Follow Geraldine W.
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The quality was fantastic, plus the quantity was just great. I have recommended goldbelly to friends and family.

Date of experience: January 29, 2020
Virginia
2 reviews
0 helpful votes
Follow Kathy C.
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They are delicious! Delivery was fast and items arrived frozen and carefully packaged. Will definitely order again and have already recommended to others.

Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
Follow Clayton L.
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Our IMO's pizza's were delivered as promised. They were still frozen!

Date of experience: January 29, 2020
Virginia
2 reviews
1 helpful vote
Follow Beverly R.
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I am sorry you are extremely over priced and honestly the food is not worth it

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
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Everything came nicely packaged
January 29, 2020

Everything came nicely packaged. The dry ice kept everything cold.

Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
Follow Marsha D.
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The pizza tasted just like it does when you go to Imo's restaurant. I was surprised and impressed. I will definitely order again along with other items. Packaging was great and arrived promptly.

Date of experience: January 29, 2020
Virginia
2 reviews
0 helpful votes
Follow Carol L.
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The descriptions of the product is very thorough.
I appreciate reviews of products being shown.
Excellent layout of the site.
Great selections.

Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
Follow Layne T.
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Everything was fresh, beautifully wrapped and shipped, and absolutely delicious.

Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
Follow Deborah W.
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Received my delivery the day I was expecting. Ordered a King cake and it was very tasty.

Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
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Fast delivery
January 29, 2020

Fast delivery. And the babka was fresh and soft. Smelling it was like walking into a bakery. Absolutely devine. Everyone in my family loved it. Will definitely be ordering again.

Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
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The lobster was fresh and cooked perfectly. The packaging was fantastic for keeping perishable at a constant temp and the directions were very clear.

Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
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The cake arrived in perfect condition
January 29, 2020

The cake arrived in perfect condition. I got it for my daughter's birthday and she was so excited! She said it was one of the best cakes she had ever eaten!

Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
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Well packaged and for the price it is a great cake

Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
Follow Staci F.
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Great customer service when calling to ask about delivery status

Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
Follow Donald E.
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This order was a birthday present to my son who lives in Virginia. I live in Maryland.
When I asked him how the crab cakes were, he said "not bad." So I asked him what was wrong with them. He told me the crab meat was good - jumbo lump. See below for the bad.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
Follow Bonnie S.
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The croissants were wonderful, large and flaky. I ordered items from 2 different vendors and they both orders arrived on the date chose. The items were well packed and
Arrived in great condition.

Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
Follow Patricia M.
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My husband is from New Jersey and has fond memories of crumb cake. He was very pleased with the crumb cake.

Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
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Easy, product exactly as advertised, and enjoyed being able to order items from other areas that I wouldn't get to try otherwise

Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
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Well I ordered and you performed exactly as advertised!

Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
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It was definitely the best
January 29, 2020

It was definitely the best. The pizza was packed with delicious filling. I ordered the deep dish pizza one of each, 4 pack special, family was crazy about it. Will order again!

Date of experience: January 29, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States