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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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I felt cheated by the tamale company. The tamales were small and obviously inserted into the corn husks not cooked in them. The tamales themselves were very small and though the taste was okay, it was not really better than something I could have paid for in a can. I paid for slick packaging. I will not try Texas Tamales again. Though I might consider another company.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 3, 2020
Virginia
1 review
0 helpful votes
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Being able to order interesting items
February 3, 2020

Being able to order interesting items from anywhere

Date of experience: February 3, 2020
Virginia
1 review
0 helpful votes
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Good follow-up when the first product was not as expected. Although the delivery was delayed overnight by FedEx, the cold packs were still frozen and the salmon in good condition

Date of experience: February 3, 2020
Virginia
1 review
0 helpful votes
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Pies are delicious, and arrived in perfectly frozen condition.

Date of experience: February 3, 2020
Virginia
1 review
0 helpful votes
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The taste of oranges were spectacular - very sweet!

Date of experience: February 3, 2020
Virginia
1 review
0 helpful votes
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Accessibility to specialty foods and
February 3, 2020

Accessibility to specialty foods and timely delivery

Date of experience: February 3, 2020
Virginia
1 review
0 helpful votes
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Everything! It was fresh, cold, and packed very well. The individual containers were each packed to the top. It was soooo good. I kept two at home and took the other four to work for a potluck lunch.

Date of experience: February 3, 2020
Virginia
3 reviews
0 helpful votes
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Quality and Taste of the food that I ordered and receive.
Received the product in a timely manner and in good condition.
Plus, I received several emails that updated me on the progress of my order.

Date of experience: February 3, 2020
Virginia
1 review
0 helpful votes
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Freshness, quality, ingredients
February 3, 2020

Freshness, quality, ingredients... simply delicious

Date of experience: February 3, 2020
Virginia
1 review
0 helpful votes
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It was the best
February 3, 2020

It was the best. Both in quality of product and service. Timely responses to questions and people care about what they do. Will definitely order again!

Date of experience: February 3, 2020
Virginia
1 review
0 helpful votes
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The amazing selection
February 3, 2020

The amazing selection. The freshness of the foods. The quality of the foods.
That I don't have to travel or wait in line to taste these delicious things! Delivered right to my door. Amazing!

Date of experience: February 3, 2020
Virginia
1 review
0 helpful votes
Follow Marcia K.
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The Muffuletta's from Central Grocery were wonderful. Delicious. Just as good as when we were in New Orleans.

Very disappointed with the King Cake from Maurice French Pastries. I ordered the one with cream cheese filling. There was very little cream cheese. Some pieces didn't have any cream cheese filling. Would not order again.

Date of experience: February 3, 2020
Virginia
1 review
0 helpful votes
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Great product and excellent service
February 3, 2020

Great product and excellent service. Very satisfied!

Date of experience: February 3, 2020
Virginia
1 review
0 helpful votes
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The quality of the food was fantastic
February 3, 2020

The quality of the food was fantastic. The orders came when requested. I will order again for Monica's and McClure's.

Date of experience: February 3, 2020
Virginia
1 review
0 helpful votes
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Package was perfect
February 3, 2020

Package was perfect. Great presentation and my friend said was very fresh and delicious

Date of experience: February 3, 2020
Virginia
1 review
0 helpful votes
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It was delivered on time as promised and everything was good.

Date of experience: February 3, 2020
Virginia
1 review
0 helpful votes
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The quick response
February 3, 2020

The quick response. The person was very polite. And patient. The product was delicious.

Date of experience: February 3, 2020
Virginia
1 review
0 helpful votes
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The bread was really fresh! All the meat was really yummy and high quality!

Date of experience: February 3, 2020
Virginia
1 review
0 helpful votes
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Beautifully packaged
February 3, 2020

Beautifully packaged. Fresh and exceeded expectations. Thank you.

Date of experience: February 3, 2020
Virginia
1 review
0 helpful votes
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The Cherry Crumble Cheesecake came completely intact. Not even one cherry out is place. Absolutely delicious! Arrived when promised. Will definitely purchase again.

Date of experience: February 3, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States