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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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A lot of options to choose from. Everything looked delicious
Delivered on time... packaged perfectly... excellent bagels... this is my second order of Zuckers... mmm good
Delicious lump crab cakes delivered overnight via FedEx.
Easy to prepare. Kept getting updates on delivery. Food was fresh
Arrived as a special gift, fresh and yummy. Well packed.
Quick and efficient delivery to my cousin in Los Angeles.
Great packaging, directions and the rainbow cake was the best! Enjoyed by all and several of them plan to order too!
It tasted fresh and delicious but the price for a small cake may sway me to not order too many times.
Blueberries arrived still frozen, delicious, healthy.
Hard not to like Chicago style pizza
The apple pies, they are alright
Delicious and beautiful cake. Came with easy instructions.
First time ordering, got the pizza. It was delicious! Delivered on time. Would recommend it to friends!
No shipping problems this time. Arrived in two days of order, nice and fresh.
Great steak sandwich with lots of meat and quick delivery.
Meat was fantastic. Delicious and we didn't even add any rub or anything.
Loved enjoying a Maryland crab cake, while living in Savannah, GA!;-)
The surprise gift I received of Yoni Schimel's knishes. That was the best part other then feasting on them.
Everything! It arrived in perfect condition and it was frozen just like it came from the store! The chocolate, pecans & bourbon ice cream are AMAZING! I will order as often as I can! It's FANTASTIC!
Good food that I can send to loved ones and myself! Arrived on time and she loved the cheesecake.
Troubleshooting happened quickly when my ice cream order was accidentally routed the wrong way. Packed well, too, so it got here still frozen after a 24 hour delay.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

