GoKeylessReviews 486

We like the original lock RTS-Z-EX V8. 2. 11 so much that we purchased 3 more. The tech support staff was excellent. The installation was done by one of our staff members in one day. We will be adding more of these locks to our facility.

What else is there to say except James is amazing! I contacted GoKeyless based on researching locks through the internet for our new B&B and was fortunate enough to be put in touch with James. He has provided information and insight to help narrow down overwhelming choices of locks and has taken the time to help me understand how it all goes together.
My experience has been amazing and pricing was competitive - GoKeyless will be my resource for all future locks. Thank you James!

We bought the 2835DC locks to put on 3 different gates that were commissioned by our client, a high traffic condo on the beach. We have had several complaints since including the lock coming unengaged, the "y" button simply opening the gate, and any variation of the 4 digit code works. We have attempted to contact the company several times and are constantly told that is how the lock works (really?) or we are referred back to the manufacturer, who sends us back here. This is completely unacceptable for a lock that costs 242.86. Our ultimate concern is safety at this point and with children in and out of the area and the gate open because the lock doesn't work, they are absolutely not doing their job. Please don't invest your money here as they are unresponsive when assistance is needed and the quality of the lock being so poor.

I would like to say thank you to Mr. James and Mr. Skip from Gokeyless. My wife and I recently moved into a new home that had TERRIBLE locks installed on the doors. The handles would litterally fall off when trying to access the door! James helped us find new locks that matched our needs and Skip made the order process a breeze! We just received the majority of our order within 2 days (1 item was special order from the manufacturer). Great service, excellent speed. We will be ordering from here again for the rest of our doors!

I havent met a bad GoKeyless Representative yet. Jonathan has provided a service to my business on providing guidance and the needed parts to repair my access lock. Matt came through and started the ball rolling. For years Ive trusted GoKeykess and Rob Faulconer to provide a safe and secure environment for our clients. The products and service GoKeyless has provided will keep me going to GoKeyless for all my security needs as well as future needs.

Matt from tech support was very helpful, and patient with walking us through the entire setup process from beginning to end. We appreciate your company, and the employees that go the extra mile to ensure excellent customer service every single time. Thank you Matt!

We have 4 programmable locks that we have purchased from Gokeyless over the past 10 Years. I have always struggled with the software and programming the locks correctly. Recently I contacted tech support and spoke with a gentlemen named Matt. He setup a conference call with me for a couple days later to assist me with the locks. Our call was yesterday and he spent an hour helping and teaching me how to use the software and program the locks. He also downloaded new software for me. I could not have asked for anything more, he was excellent. He was extremely kind and very knowledgable. I am very grateful. Thank you.