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Goedeker's

2.4

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Goedeker's Reviews Summary

Goedeker's has a rating of 2.4 stars from 301 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Goedeker's most frequently mention customer service, credit card and tracking number. Goedeker's ranks 211th among Appliance sites.

service
41
value
34
shipping
38
returns
23
quality
24

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Louisiana
1 review
0 helpful votes
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Price was great. The gas range was delivered in perfect condition. Great company to do business with!

Date of experience: April 7, 2018
North Carolina
1 review
0 helpful votes
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Very easy to order from them. Quick response from customer service. Priced much lower than local places.

Date of experience: April 7, 2018
Florida
1 review
0 helpful votes
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Arrived ontime
April 8, 2018

The ordering was fast and W/D arrived on time, BUT we had it hooked up and started a short cycle and it made the worst noise you can imagine, it sounded like something broken in the motor or pump and the installer and us all jumped up to shut it off. I called in a repair ticket to the number on the product papers and they were to call me today, which they did not. I will call tomorrow or Monday as we need this fixed asap.

Date of experience: April 6, 2018
Illinois
1 review
0 helpful votes
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Price and quality of item I purchased was good, but delivery took 2 weeks and whenever I called to check on status I was not given accurate information. Goedekers can improve on that.

Date of experience: April 6, 2018
District of Columbia
1 review
0 helpful votes
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Great Service
April 8, 2018

Delivery was fast and they had the best price online. Very pleased. My daughter loved her Melissa and Doug shopping center!

Date of experience: April 6, 2018
Illinois
1 review
0 helpful votes
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I am very happy with the order I received from Goedeker's. Their pricing was better than other locations I checked. The product delivered sooner than originally quoted and it was packaged very well to protect the contents. I had a great experience ordering from Goedeker's.

Date of experience: April 5, 2018
Minnesota
3 reviews
0 helpful votes
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Great Service
April 6, 2018

Order went fine, Delivered with no problems. Item was in great shape. Will buy from you again God Bless!

Date of experience: April 5, 2018
Florida
1 review
0 helpful votes
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Saved some money. Site said ship usually 1 to 2 weeks waited 2 1/2 then emailed inquiry. Afterwords started getting communication on expected time in warehouse and delivery info. I would use them again, but knowing now not to be in hurry.

Date of experience: April 5, 2018
Ohio
1 review
0 helpful votes
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Had Me Wondering
April 5, 2018

Great price on a great oven, but... It was a good thing I was not in a hurry to receive this oven. There was no mention of how long it would take to get, but it took almost 4 weeks to arrive. Since this was ordered for a remodel and not to replace a broken oven its all ok, otherwise...

Date of experience: April 4, 2018
Florida
1 review
0 helpful votes
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Good price and good washer. Took about 3-4 weeks to get it but I'm happy with the price and free shipping and no tax.

Date of experience: April 4, 2018
New York
1 review
0 helpful votes
Follow Najibah A.
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I feel like a queen every time i sit in my new chair! I did have some trouble getting the chair through the door. The customer service department was more than happy to send me instructions on how to remove the back of the chair for easy moving.

Date of experience: April 4, 2018
Texas
1 review
0 helpful votes
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The shipping speed is very slow in nowadays standard, which no real status update. But product is good as described and in great price.

Date of experience: April 4, 2018
New York
1 review
0 helpful votes
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Love them
April 5, 2018

These are amazing. Great for when the power is out and still have light. This is my second set and now have in two separate rooms

Date of experience: April 4, 2018
California
1 review
0 helpful votes
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Happy to see instructions included as some reviews said there were none. I had help putting it together which took a bit. I remembered I had read in reviews that the hose was too long & had to be cut. Was a lot too long. Nice sound for a small unit. Have to monitor the water level daily.

Date of experience: April 3, 2018
Georgia
1 review
1 helpful vote
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Bad company to deal with... I waited almost a month for my order and when it finally came it was broken in three places... Bad customer service representative!

Date of experience: April 3, 2018
California
1 review
0 helpful votes
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Love it!
April 3, 2018

Bought all new kitchen appliances and had no problems! Wonderful delivery! No problems what so ever!

Date of experience: April 3, 2018
Kentucky
1 review
0 helpful votes
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Love it
April 3, 2018

Perfect item. Great quality! I bought this pillow for my husband's office chair. It is perfect color and matched the picture on website well. Thanks!

Date of experience: April 2, 2018
California
2 reviews
0 helpful votes
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The chair came well packaged and looks beautiful in the room. The delivery people were very nice. The delivery did not arrive as scheduled. The truck driver called and said they were 3 hours early! I had to leave my husbands hospital room and come home to receive the chair. Dont give customers a window of time, then expect them to be there at an unscheduled time!

Date of experience: April 2, 2018
South Carolina
6 reviews
19 helpful votes
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Mirror
April 3, 2018

I love my mirrors! The only reason I am deducting 1 star is because I think that the packing for shipment of these mirrors is insufficient. My original order was 2 mirrors and one arrived broken. Packed in one layer of bubble wrap with corner protectors. Customer service did a great job at getting me a new mirror, but still a delay for me. Perhaps the packing could be sturdier to protect a shipment of this sort.

Date of experience: April 2, 2018
Pennsylvania
1 review
0 helpful votes
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Average experience
April 2, 2018

Shipping was good, carrier did a nice job. Chair arrived in perfect shape.
The chair itself, however...'eh' is a bit high of a review.

Date of experience: April 2, 2018

From the business

Goedeker's Appliances and Furnishings is one of the largest independent retailers of home appliances, furnishings, mattresses, and plumbing supplies online today. Browse our huge selection of name brand products from GE, Samsung, Whirlpool, Bosch and m...


goedekers.com
Founded in 1951
Ballwin, MO