GoDaddyReviews 517

GoDaddy are the most evil web hosting company out there. Especially if you dont use them. GoDaddy purchased my domain name and pretended that someone else had purchased it and tried to sale it back to me for $28,000.00 They said they would try to negotiate with the person who purchased it which is themselves and come back with a large number of $28,000.00 Its been 7 years since they did this and still to this day no one owns the domain. The name for my small business can only be used for what I do so anyone that would purchase it and do what I do all of their business would come to me 1st because my business has this name everywhere. They purchased my domain for less than $15 and want to sale it to me for $28,000.00.

Maybe the worst company I've ever had to deal with. Their products don't work then they charge you to fix them and their customer service is completely useless.

If you are a small business, do NOT sign up with GoDaddy. They used to have great customer service YEARS ago but some "clever" executive(s) decided to cut costs and obviously cut customer support in the process. Consistent 60+ min. Wait times for small business owners? See screenshots provided in this review for validation... Will that help your business? It not only wastes your VALUABLE time or takes time away from family/friends - and your business - it also takes the wind out of your sails. Business owners/salespeople don't need this. Business partners are supposed to help you GROW your business, not take your money and then negatively impact your business. Don't do it! You've been warned. See posts on GoDaddy's Facebook page (throughout the page in comment sections, too). I did include an image to prove that I have service with GoDaddy - but not for long. Migrating away from them due to horrible customer service and issues with their MS Office365, including Email and OneDrive (file storage/on-line file access/shared drive product). Apparently, GoDaddy for Office 365 is a "light" version of Office 365, with less features and functionality, and they keep changing up their menus most likely because of complaints that the menus are not user-friendly or intuitive. I've experienced that for years. And it's more complex to use. Check out these links for articles on these issues.
https://www.admiral-usa.com/stop-dont-go-godaddy-for-office-365/
https://www.mrsharepoint.guru/ms-office-365-vs-godaddy/

I've been experiencing these issues for YEARS and I am DONE. Trying GoogleWorkspace now. Heard LOTS of good things about the platform from IT specialists and other small business owners.

I bought a domain name from GoDaddy, the payment went through without a single problem. However, when I go to domain management, I didn't see my domain there. Called the support team, and they put me on hold for half an hour, then told me that my domain was in a pending state. What? I've bought many domains before and never had to wait to manage my domain. They said since it's in the pending state, they cannot give me a refund! This is ridiculous. Now I have to wait 72 hours before I know what will happen next. AVOID DOING ANY BUSINESS WITHGoDaddy AT ALL COST. They will ripped your money.

Absolutely useless, and horrible, customer service. Literally hours to resolve an issue, with conflicting information the entire time. Can't speak to a human being, unless you spend an additional 2 hours on hold; and the chat function is an exercise in masochism.

Can't renew your site, but they can sell it back to you for thousands of dollars plus an outrageous processing fee! What a bunch of crooks. This is not the first time this has happened with GO DADDY!

Sure not an accident. My name, email and telephone number should have been registered as the owner. No they do not care about your property. No they will just steal it and blame the owner! Nonsense, complete rubbish. Total Jerks. STAY AWAY FROM THESE CLOWNS. THEY DO NOT MAKE $500 MILLION a year doing web pages...

I have never written a review before - but must say GoDaddy's customer services is absolutely pitiful. I have been waiting 10 days for a resolution to get my domain transferred and every day was told someone would call me back. After 10 days they finally did it, and didn't transfer the hosting with the domain. Now my website is down, my business is taking losses, and no one will help or pick up the phone.

Shame on you and your company for how you treat your customers.

I am trying to request transfer of my domain away from GoDaddy South Africa and its a nightmare -excuses after another. Will never do business with this company.

AVOID! My website (taxi booking) was off line for over 24hrs. What cause massive loses and made 10 drivers without work. Incompetent and extremally rude person from technical support first tried falsly claim that it is my domain operator fault and later when thay found it is fault of them he just hang up. They dont want talk to me, respond on phone calls or chat messages when I asking about compesation and restore service which i paid for (one year upfront).
Summary if you want loose money and fighting with incompetent, rude fraudants it is good place to go.

I have been with GoDaddy since 2012, but just switched my shopping cart to WooCommerce as of last year. I need a system that is dependable because all my service is online only. However, from the time I switched to the WC platform I have issues about twice a month where customers are unable to place their orders. I have called and complaint and each time it is nothing but excuses. I finally asked for a manager only to be told that I have to fix myself that the services I am paying for is for SELF SUPPORT!@#$^ and that they will send me tutorials to figure out how to fix it myself. I will NOT renew once this year of service expires!

Paid GoDaddy to migrate my domain and host my site for one year. They did not successfully migrate the domain and did not host it and still refused to refund my money. Stay away from this company they are a rip off. The customer service is terrible and the service is junk! With all the companies out there with great reviews.

Worst company. Service is manipulative and a total circus. No integrity no attention to detail. And reps do not care at all about customers. Do not waste your time and money. I am leaving them before it gets even worse. They are a disgrace crushing small biz owners by messing projects up beyond comprehension.

If you've no problem with Godaddy or have something urgent and critical, they don't support you at least in the short-term. They don't care for their customers that much or let's say— for high ticket clients.

Godaddy customers service is the one of the worst services online and they must do something about it, otherwise their business model will fall apart in the long-term. Honestly and based on my personal experience for around 1 year. I joined them on 6/6/2021. My account is still active till now and I couldn't login to remove it nor I'm able to contact them.

They are still getting money from my old subscription and I don't like it all.

Just yesterday, I got the refund subscription fee for this year. That's a good omen. That proves that they care a little bit for their customers reviews online.

It's better to take care of your business reputation. And the best ways to do that is by creating high-quality products or services that solve customers' pain points and save their time.

Now I can say that GoDaddy company is in the right track to keep its position in the tech market.

The reason I'm giving it 3 stars is because— even though they have stopped my billing subscription, my account still open and cannot be or difficult to get removed based on their saying.

I've 5 years of online experience. Most platforms make it easy to delete your account. If not immediately, then it's scheduled for monthly or yearly removal.

GoDaddy.com is easily the scummiest domain website out there. They will located domains that have been searched, buy them up, and then attempt to extort money out of you so that you buy their trash broker service for $70 and then make you buy the domain for a lot more money.
Dont ever give this website your money. They should go out of business asap. Garbage people.

This site is dangerous. They stole my domain name after I made a search on their website it took them one hour to buy it while I was doing my research. They are very aggressive to upsale you, they increase pricing when you stay with them. Bad business. Do not recommend. Stay away from these people.

Everything has problem, login for cPanel, WHM root access. There arent any stabill work. I lost my full working day without any result.

In December 2022, I signed up with Godaddy thinking that since they are one of the top domain providers, they would be able to provide me with a fun, new, modern exciting site for my company. Instead, past the deadline (January 27th-45 days from when I paid), I am on the phone arguing with one, Nicholas Dean (very rude, might I add), stating they are willing to give me 30% of a refund (the design Fee which is $1199, so I will be getting back $359.70 because it was over 30 days from the day I signed on) because of work that was done or I can choose to restart the website design process. I almost cried if you guys could only see the edits they sent me. Every time, I told them I was not satisfied and what I would like to see the site look like, and every time, they gave me not only the same work from before but also the work I used to do in my high school computer class. Now I am led to believe that they systematically set up these appointments (as you are not aware of this refund policy clause) so that you lose out on your money and they can give you any old design, and even if you are not satisfied, you are still out $700+. Honestly, I should have fired them after the first edit, like, you know what, never mind; I should have given the young kid on Fiver the $1500 that I had to spend on the website in the first place. I went on GoDaddy and found that instead of paying these "website designers" $2,600, you could pay a small portion of that and create a beautiful design yourself, at your own pace, and not bother with their (quote unquote) "Website Design Team." or you could hire a creating freelancer from Fiver who is all of your money back if satisfaction is not guaranteed. These people mean to tell me they are paying them hourly to hand in lackluster, high school-grade websites. Who is their editor, and why do they have no creativity and website design swag? I spoke to people between the appointments; one guy said he was the overseer of the team, and we were on a zoom meeting sharing the screen and all. Next week I got back the same edit, and I was floored. I gave them one last chance, and of course, they came back with the same crap that was made for me with the team, and it seemed like no one ever listened to my concerns. Godaddy needs to stick to just providing domains and use their website design services at your own risk; it will be like donating to a high school computer class because you will not get quality work. Then back to Nicholas Dean. There is a script they are reading to tell you they are not going to give you the refund you deserve and that they are taking your money because several edits have been made. After each offer, I told him why I did not think that was a fair turnaround for the matter, but he gets upset when you disrupt his script and is all like you won't even let me get through the options, like the last option was to give me all of my money back.

Being with them for 10 years now, i gotta say pretty good! This is my go to place to buy a domain name.
I own several domains and all thru Godaddy.

I used to promote godaddy to thousands because I was so impressed when I called, I would get a person on the phone right away that spoke clear English and knew how to fix my problem. Now all you get is a call center overseas that puts you on hold for 20 minutes to read what you are talking about and half the time can't resolve the issue.
Or i get cut off after 20 minutes on hold and have to start all over.
Today after being on the phone for 45 minutes because I wanted to resolve an issue about Godaddy cancelling email forwarding and all 100 plus emails I have setup over the years, I was told I now had to pay and when i asked for another option i was disconnected.
So this is what I wrote the service rep;

So after wasting 47 minutes of my time, you are now telling me that Godaddy will no longer forward all the emails I have set up and that I would have to pay you about 550.00 a MONTH to keeps these emails?
You must be insane if you think anyone would be stupid enough to do this.
This needs to be reported and the Godaddy team needs to know that after 45 minutes your solution to my problem would be to fork over seventy one thousand dollars (the price of a home where your from) over the next 10 years for this service, for a simple email forwarding of the current emails set up with godaddy.
Unbelievable!
Ron