GoDaddyReviews 517

Horrible Horrible Horrible service. They are rude, they want some person who has NO technical knowledge to be the "go between" just repeating conversations with no idea what they are talking about, then if you ask to talk to that person they will just literally transfer you back to the main number. After they have done this enough times to make you want to tear your hair out, they are absolutely MONSTROUS if you express ANY frustration. Please do yourself and your physical and mental health a favor - find someone else to purchase your services through.

I had my domain with them and decided to close the business. I go into the manage account and turn off the auto renewal and get a confirmation that is is off. I go back in and check to make sure and it is off. 3 to 4 months later I get a charge from them on an account I don't use anymore and do not put money into. I only found out since the bank sent me a notice and when I call godaddy they say it is a protected account and that the auto renewal should not have come off like that but it did not show up that way and they renewed my account but would not refund the money. They were more than happy to delete the account now that I called and keep my money.

As a LONGTIME CUSTOMER... I am sharing what I learned... hoping it will help someone.
1. Make sure you have 7 days and at least 3 hours a day to complete your domain renewal.
2. Be prepared to speak with at least 3 customer service representatives. You may be cutoff or line dropped and you will not receive a call back.
3. You will not receive notification that your account was debited until it is debited.
4. Once your account is debited, you cannot cancel. Do not ask for a refund. It is too late. And you will not receive it. ONLY in special circumstances might you receive one.
5. If you do not have a GODADDY coupon sent FROM GODADDY, do not ask for the 30% discount. Be prepared to be told over and over again (hours worth) about how online coupons workand in my case did not work.
6. Do not ask for anything. You will not get it UNTIL you decide to call and cancel your domain. (BECAUSE you can TRANSFER YOUR DOMAIN TO ANOTHER COMPANY if you do it within 30 days of domain expiration.) When you cancel with GODADDY, you will get whatever you want INCLUDING THE 30% DISCOUNT COUPONS FROM GODADDY which will come in the mail.)

SOLUTION: Find another domain renewal company immediately. Call and cancel your domain with GODADDY. Ask for them for a transfer authorization code. Be vigilant and track the transfer process in your account to speed along the transfer process.

What a rip off! Totally screwed by GoDaddy. Paid for their service and have been mislead, misinformed, and flat out lied to by customer service. After a month of being jerked around I asked today's supervisor named Caleb who I could speak with to lodge a complaint with and he said, no one. I asked him how he was gong to handle the misinformation I previously received, he sent me an email on a totally unrelated subject. GoDaddy just plain sucks

I'm a GoDaddy customer since 2011, both for me and my clients. I never had experienced a worst customer service. Unhelpful and ineffective.
These guys based in India cannot provide solutions, don't even know what are the problems (either in chat or by phone they wait minutes before replying, with standard replies, showing that they are not expert at all in the field).
GoDaddy run a massive scam when upgrading their hosting to cPanel. All their customers on "old" hosting plans where forced to move to the new cPanel otherwise many applications including the very popular Wordpress wouldn't work anymore, because their hosting plan couldn't support newer PHP versions. Obviously this is just an excuse to force users buy a new service, even after subscribing for an entire year or more to the old. They don't refund and not even give a discount for the new. That's a bad trick, they should have informed before asking me to renew the old plan and facilitate migration. They don't care of their customers, they just want money.
The customer service blamed their own engineers for not being able to do this simple upgrade needed to the old plans, and told that they are not authorised to do any migration, which is a service that has to be done by the customer. A support can be asked but has a cost (not defined).
So I bought the new plan but after migrating all the websites, they don't work properly. The support keeps on saying just apologies but no concrete help.
They caused me a huge damage in terms of SEO as the websites are now all offline!
Please, please quit GoDaddy as soon as you can, it's the worst service you can ever have. Slow, poor and expensive. They try just to upsell but they don't care at all of their customers, they care only of their numbers.
I'm not surprised to find out that there are thousands of angry GoDaddy customers worldwide. There are other providers that are amazing in terms of customer service, with their people always super helpful, fast, kind. And they are even cheaper. GoDaddy sucks, it's the worst ever!

GoDaddy is the worst platform. I am trying to update a website for a client. GoDaddy knowingly admits they have servers running php v4, and that their virtual environment is open to other security risks like DDoS attacks, hacks, SQL injections, etc., but they refuse to do anything about it. If you want to run a simple Wordpress site, or other CMS system, it will not function properly with anything lower than php 5.6 if you plan to have any current functionality from current versions of WP itself, themes or plugins.

Additionally, refusing to update their server environments leaves every client on these servers in jeopardy. They do this because they want the customer to upgrade to a more expensive VPS plan, which simply isn't needed for a small website. They are a total scam and they will happily put anyone's website at risk for their own financial gain.

Never ever go with GoDaddy if you want a secure virtual environment.

Not too good service they offered, recently i search a domain, after one day they took at auction, they steal my domain without any reason.

Very helpful in the beginning, guided me through three products over a month or so to try to meet some very basic needs.

Each time the product was changed I was not told whether the 30 days was extended or remained as it was, only that throughout the support I was receiving I would be able to get a refund if it didnt work out. Unfortunately this doesnt make any difference to the terms and conditions! The goodwill only lasts as long as I am spending my money. I was naïve to think otherwise - Ill have to be more careful in future!

Its last time i using them host service. GoDaddy service are rape off. They give me really limited space even did't have space for my wordpress theme i try to download, i have to call them about that. Then i start having trouble to using my plugins, they SSL service super expensive like 70$ a year, when in other services its 5$-10$. I used free hosting service at 000webhost.com and i have more space and SSL was include free. So i decide keep my domain name with GoDaddy, and change my hosting to other services much cheaper and more reliable where i don't have to call to customer support, i can just chat online. So i call those greedy bastards and guy on a phone tell me, Im out my refund window, so money i paid for hosting won't be refund. What a Fu... ing assh. S i used them service like 3 weeks and paid for a year ahead. Charged me my money for nothing and don't refund my money back, also its call stealing. They doing $#*!tup business, i would never will use this hosting service again. They have good domain names service i like it, but other think i had really negative experience work with them. So my advise do your research first, its much more better services then them.