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GoDaddy

1.4

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GoDaddy Reviews Summary

The company's reputation is significantly marred by a consistent pattern of negative customer experiences, particularly regarding its customer service. Many clients report long wait times, unhelpful support staff, and unresolved technical issues, leading to frustration and financial losses. Complaints about opaque policies and difficulties in obtaining refunds further exacerbate dissatisfaction. While a minority of users acknowledge the company's services, the overwhelming sentiment indicates a lack of reliability and professionalism. Overall, customers express a strong inclination to seek alternatives, reflecting a pressing need for the company to enhance its service quality and responsiveness.

This summary is generated by AI, based on text from customer reviews

service
246
value
240
shipping
102
returns
136
quality
225
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Michigan
1 review
1 helpful vote
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Go daddy SEO services is a total scam. I have called in and canceled my service the 2nd day, spoke with a manager and said i will get my refund in few days, a week later no emails and they apparently working on the website. They are the worst... never pay upfront for their seo service. They are horrible!

Date of experience: October 5, 2019
Texas
3 reviews
25 helpful votes
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You said it was free!
October 1, 2019

I started making my small business website on Go Daddy for free! OR SO I THOUGHT... What turned out to be a free dream come true, quickly turned into a nightmare for me and my small business. YOU SAID FREE! I shouldn't have to pay to build a website that is on the internet, THE INTERNET IS A FREE PLACE FOR PEOPLE. Why do they get to see my website for free and I have to pay. Psh, Go Daddy, MORE LIKE NO DADDY! Plz no daddy, no more.

Date of experience: September 30, 2019
India
1 review
0 helpful votes
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Great
September 30, 2019

So glad I found fairymiss. So far, I've had nothing but a positive experience in ordering, communication, and the quality of the product. I will definitely continue to purchase.

Date of experience: September 28, 2019
NL
1 review
0 helpful votes
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Great
September 30, 2019

Merci je suis très content de l'achat. S'il vous plaît, si possible, faites en sorte que je puisse rechercher l'article sur la photo. Bonne chance

Date of experience: September 28, 2019
India
1 review
0 helpful votes
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Wow
September 30, 2019

Great site, I have only had positive experiences thus far and have no hesitation recommending to others

Date of experience: September 28, 2019
California
1 review
0 helpful votes
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Great Company
September 19, 2019

I use GoDaddy for domains and their smartline service which i use as a business line. Their prices are very reasonable and great customer service.

Date of experience: September 17, 2019
India
1 review
0 helpful votes
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I am satisfied with the help given to me for my lab report writing. I shared most of the data with the writer and the job was to present the data in an good format. I was happy with the report and the grade I received. Thank you, guys. Looking to work next semester.

Date of experience: September 16, 2019
GB
1 review
2 helpful votes
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Please do not ever use this company. They are THE WORST and will automatically sign you up for nonsensical and outdated services that do not even work. You cannot complain. Their contact pages are a deliberate maze. They will not speak to you. They lost $10million last year and are now just stealing. They must die.

Date of experience: August 31, 2019
Florida
1 review
0 helpful votes
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"GREAT WEBSITE"
August 27, 2019

This website is very useful for those persons who wants to built his own website at very cheap rates.

Date of experience: August 27, 2019
Colorado
25 reviews
267 helpful votes
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Go daddy.com is a great place to buy a domain for $. 99 but that's it... SEO search engine optimization/page index are not set up to really put your page on the proper index throughout the different search engine's of the world. SEO means search engine optimization so those spiders call crawlers look for keywords to indexYour website. Websites or just not the only thing you need to link to anymore as well as YouTube and other landing sites to coordinate it to make it one complete website.

Date of experience: August 21, 2019
Australia
8 reviews
26 helpful votes
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Go Daddy have to be the worst company i have dealt with in 25 years of business. It saddens me greatly that so many small aussie businesses are going to sign up for their multi million dollar advertising and have major regrets.
They are 110% all about the dollar, they couldn't give a damn about the customer. We signed up for a 2 year hosting package ($2800), after 12 months of the worst service, we decided to move to another host Vultr (fantastic to deal with), I had to jump through a lot of hoops to seek a refund of the unpaid hosting, they tried very hard to give me an instore credit, i told them i was leaving and what use was in store credit, i didn't give up and finally got a portion approved for refund ($436) that was in May 2019, now when i chase this, i get told to ask my bank to trace it - bit hard to trace something that hasn't actually been deposited or attempted to be deposited - they haven't given me my refund.

Please go anywhere but Go Daddy for hosting or websites, they are unscrupulous and have their staff so well trained to constantly try to upgrade you - its only a matter of time before they are forced to pull out of australia, as more and more people are reporting them to the ACCC

Date of experience: August 13, 2019
India
1 review
0 helpful votes
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They Provides best support and prompt response. Highly recommended support. I am very satisfied with Godaddy.

Date of experience: August 6, 2019
Peru
2 reviews
0 helpful votes
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Very good
July 12, 2019

Provides good attention to the user.
It has easy payment plans and no commission
Although I think they should put a chance to acquire it for free

Date of experience: July 11, 2019
RU
2 reviews
1 helpful vote
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Domain for my store
June 21, 2019

I used Go daddy for choosing a domain name for my dropshipping store. No problems at all. As I know there are some resellers but I bought a domain directly from go daddy as heard before that it will be easy for me to get a support in the future. Hope everything will be good

Date of experience: June 19, 2019
India
2 reviews
2 helpful votes
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Godaddy is one of the best domain name provider having lot of extensions. The migration was totally done professional and the tech team was really good to clear all the queries quickly.

Date of experience: June 18, 2019
New York
2 reviews
5 helpful votes
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I transferred all my domains here. They are usually a little bit more, but their customer service is always available.

My previous registrar was shady and never responded. And if they did It took weeks.

Date of experience: June 8, 2019
Nepal
2 reviews
0 helpful votes
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Worthy
June 3, 2019

I found one of the best site... Godady helps in many sector... Not for only business plans but also in booking hotel trip... shopping... I am very glad that I am able to do these things online. Thank you so much. Go daddy Rocks!

Date of experience: June 1, 2019
Egypt
1 review
2 helpful votes
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Don't register your domain here. When expire they will put on auctions and asking you more money to retake your domain

Date of experience: April 29, 2019
Wisconsin
1 review
2 helpful votes
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I moved my website and canceled the service. Go daddy charged me for years for search engine visibilty@ $35.88 a year.
* I didn't catch the charge the first year.
*The second year I called to question it and was told I don't have any account.
* Third year I contacted them via email and tried on the website (could log on cause I don't have an account anymore)
* Fourth year I challenged the charge on my credit card which go daddy fought and won. * Fifth year I changed my card and got a notice that they couldn't charge me, that one had a customer id number on it so I called and spoke to billing and supervisor (raymond). Finally closed service but was told i cant be refunded because when i moved my website and canceled my service i didn't cancel the recurring renewal. When you cancel the service and billing doesn's stop I guess that's the customers fault! Was told that the service was not being provided for the last 5 years but that they could not refund the payments. Worst company and customer service ever!

Date of experience: April 10, 2019
RU
3 reviews
3 helpful votes
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Happy about it
March 12, 2019

Haven't much to say. Really happy about your service guys! Use it for my online store and definitely recommend to all

Date of experience: March 11, 2019

From the business

GoDaddy is the world’s largest web services platform, and most outspoken champion, for everyday entrepreneurs around the globe. We’re on a mission to empower entrepreneurs everywhere by giving them all the help and tools they need to grow online.


godaddy.com
Founded in 1997
Scottsdale, AZ, United States
+100
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