On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Aptive Reviews Summary
Aptive has a rating of 2.8 stars from 272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Aptive most frequently mention customer service, pest control and cancellation fee. Aptive ranks 4th among Home Care sites.
We monitor reviews for authenticity
Serviceman was exactly on time as promised. Called ahead to let me know he was on the way. Attentive to my concerns. Professional. Highly recommend.
James was a very friendly and informative technician that made me feel very comfortable about the process
We've done our own bug management for years but done with that! Aptive's 1st service was professional and courteous. The house looks great without all the webs!
The tech, Melvin, came very prompt, courteous and professional! He got the wasps, bugs and spiders thru out the parameter of the house and did a great job! Thank you Aptive!
Jamison was so nice and thorough. My kids peppered him with a million questions and followed him around as he made his inspections and he didn't mind one bit. The service he gave our large house and property was much appreciated. It was good to get nooks and crannies addressed in addition to obvious spots.
Really nice. Seems reliable! Hopefully all critters are gone. It will be more comfortable enjoying the outside now!
The lawn technician that came out to service my lawn showed great knowledge of the job at hand and also displayed great customer relations.
Very happy I give the very nice professional gentleman a 10/10. I am very please how clear he was at explaining everything he was doing.
Aptive is very good about coming back to retreat your home if there is an issue that happens during your three month application.
Tim Cloud came to the house for service before and it's always been a huge pleasure seeing him again. He is dedicated and knowledgeable.
They were quick and explained what they did, told us how long to stay off the areas treated and told us to call with any concerns.
We live on a lake and have issues annually with nuisance insects, spiders and wasps. Our technician, Anna, is very thorough and has done a great job for us. It's the best it's been for us in 7 years in this home
during this time of year.
Great communication and thorough work. Tech did as requested and provided photos of work done. Thank you.
They treat us very well and do a great. We've been with them for a long time and plan on staying. Thank you.
Great service. Very friendly people and happy with the product. It works well and it's safe for kids and pets. Love it!
Landon, communicates well and informed me of what he was going to do and at the end went over what he did. Super sweet and efficient. Very thorough.
Eusebio has done a great job during each visit. Knowing that we had an issue with roaches, he took his time to spray inside and outside our home.
Efficient professional the team explained what they would be doing they were patient and courteous when explaining the entire process to me
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account