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Aptive Reviews Summary
Aptive has a rating of 2.8 stars from 272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Aptive most frequently mention customer service, pest control and cancellation fee. Aptive ranks 4th among Home Care sites.
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We have not seen any ants or spiders in the house this year since we have been using Aptive to treat for them
Freddie came out today to service our house and yard. He is a great guy and very thorough and professional about his job.
Most everything was good except I have not received a copy of my contract and many of my neighbors are now cancelling their contracts because they feel they weren't told the truth about the costs. Can I please get a copy of my contract?
Amber did an awesome job with communicating and with the actual treatment. She even sent photos of the work she did.
Billy was absolutely amazing! He walked me through all he intended to do, timelines and reevaluated some stuff for me based on the needs around my home.
Excellent service, and knowledgeable associates. The team have us "same day" assistance and answered all of our questions, satisfactorily.
The best pest control team were have ever seen. Cheers.
We have ants and aptive came by and helped spray. The tech is what made my visit. He went out of his way to help and work with me. He found a wasp hive and even helped with some other pests. Thanks aptive.
Calvin put down traps and bait. I just hope that everything works. Thanks I don't have any thing else to say.
Kyla did a great job and make sure that she informed me of what she did after she got done. That is very professional.
Every tech that has come to my house has been extremely informative, professional and friendly. The treatments are working to keep the bugs away!
David was very efficient and professional took care of all my outside home and yard needs and friendly as well
Our service provider was Zak. He has been awesome. Always goes above and beyond to make sure our home is well taken care of. The treatments have worked great, hardly ever see any bugs whatsoever. I appreciate the attention to detail and great customer service.
The gentleman was respectful, friendly & VERY thorough! We hope the product works and look forward to continuing using your services. Thank you.
Love our Tech! He does a Great Job with Care! L Thank you! We have really no more Ants! The Tech takes time to care!
Usually I'm working, but today I was home today and got to meet the staff, very courteous and professional, informed me when all was completed! Very pleased!
The gentleman did a great job. He called upon his arrival. He was professional and respectful. I appreciate his care with my lawn.
Great technician. He listened to our concerns and the gave us solutions. Very thorough treatment which includes removing a wasp nest! Thank you for your wonderful service.
Brandon was very thorough in treating my property for insects and small critters. He was very professional and took his time treating all of my outside areas. He was very friendly and knowledgeable about the products he used. I will definitely recommend Brandon, from Aptive to others.
The techs I've been luck enough to have have been consistently professional and done exemplary work. This time was o different, the tech inquired if there were any problems I wanted attention to, and gave me a complete rundown of the work performed when finished.
Excellent job! Thank you!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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