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GmailReviews 333

2.7

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Gmail Reviews Summary

The company demonstrates a mixed reputation, with notable strengths in customer service and product delivery. Many customers appreciate the responsiveness and support from staff, particularly in resolving issues and providing assistance. Positive feedback highlights quality products, timely delivery, and a user-friendly experience with certain services. However, concerns arise regarding service delays, particularly with order fulfillment and product availability. Additionally, some customers express dissatisfaction with product value and quality, particularly in footwear. Overall, while there are commendable aspects of customer engagement, the company must address operational inefficiencies and product quality concerns to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
88
value
82
shipping
60
returns
50
quality
76

We monitor reviews for authenticity

NL
2 reviews
0 helpful votes
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Better than most
November 10, 2018

I've been using gmail for a few years now for a variety of purposes - mostly work or registering to other websites. It doesn't get spammed as much as other providers and the filter is great for those that do come through. Its also categorized into main, social and promotion so you can focus more on the important letters and just mass delete in the categories that are not that interesting.

Date of experience: November 8, 2018
Alabama
195 reviews
363 helpful votes
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Best email system yet.
October 26, 2018

Gmail is so easy to use and have more programs included combined. Not only can I save files to my Gmail account, I can create files and other things. Awesomeness. Would definitely recommend.

Date of experience: October 24, 2018
New Hampshire
1 review
1 helpful vote
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Account recovery
October 2, 2018

I recently tried to sign into my gmail account, because I could not access my skype. I tried to sign in and I thought I forgot my password. I tried to do the recovery, turns out that my alternate email has been changed and I could not get the code to access my account. I tried to contact google and I tried talking to someone about it and they told me that the only way to recover my account is by doing the recovery online. They did not have a department for recovery and so I have ALL my contacts on skype and I cannot access it now. Now someone else is using my gmail account, with my contacts on there! Highly disappointed!

Date of experience: October 2, 2018
Missouri
1 review
1 helpful vote
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Worst service ever
August 25, 2018

Customer support hung up on me and told me i had to pay him money to Get my acc back. I changed my recovery number an dhave a confirmation code that it was changed. It still has my old phone on file and never made the change. All my pictures, bussiness doc, everything were on Google. They stole all my information. Charged my cards now for apps i dont even use. Bank is filing fraud charges on google for me. Got my money back thanks to First community credit union. I have handed all my info over to the police and filed a report also have my call l9ogs always recorded on my bussiness phone.

Date of experience: August 25, 2018
GB
1 review
1 helpful vote
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John's experience
August 18, 2018

A solid yet easy to set up system - simple to work with system which is even suitable for an old timer like me. Probably not over extending the system capabilities but it works for me

Date of experience: August 17, 2018
Florida
76 reviews
124 helpful votes
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Could be better
August 9, 2018

I wish there was an automatic organizer on it with more tabs because my spam and important emails collide and its hard to find things I need, but in general Gmail is pretty good.

Date of experience: August 8, 2018
New Jersey
39 reviews
76 helpful votes
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Works Well
August 8, 2018

I wish there were some additional ways to filter my messages into tabs, rather than folders, but overall this is a good experience. I have a lot of storage space, and appreciate the free account.

Date of experience: August 7, 2018
Kenya
2 reviews
3 helpful votes
Follow Jimmy J.
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I can't imagine using any other emailing service. Lately, however, I've been concerned about Google's use of customer data for purposes outside the knowledge of the user. Ads & Data Mining are just but the few of many concerns.

Date of experience: July 2, 2018
New York
2 reviews
29 helpful votes
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I opened a gmail account when it was still an "invitation only" service.

It's been very reliable for me. The best part is the spam filtering. I also have a yahoo account, which apparently has no spam filter at all. It is now so overloaded with crap that I never even check it.

Date of experience: June 12, 2018
Kenya
1 review
1 helpful vote
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Professional email service provider with great flexibility and usability interface. The only issue is that there's a limited space per user. I really genuinely thought Google would take it a notch higher on this. Can't win them all

Date of experience: May 20, 2018
Tennessee
31 reviews
79 helpful votes
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I love the Email
May 12, 2018

Google is generally my #1 preferred search engine & I have always loved my EMail account until I found out that they track everything I do & if I did not have so many important things tied into my gmail accounts I would delete them & use my own domain for email. Sadly GMail is tied in to so many things now days like most phones, youtube, and a lot more so if you do not have a gmail account your pretty much screwed. Never had a problem with my email, and even now Google is still my #1 choice for searches & other features like translate, images, email, and so on. I don't hate them, I just do not agree with their tracking people. Just seams a bit shady.

Date of experience: May 11, 2018
Nevada
2 reviews
0 helpful votes
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It is ok.
May 8, 2018

It is okay when you use that on your phone or via webinterface. At the same time if you have email client and have it installed on your laptop - their security system will warn you several times and you will not get access untill you confirm that via web interface. Traveling - getting new IPs and every time you will have to go to the web interface to confirm. But when you have phone app you will never be asked.

Date of experience: May 8, 2018
Belgium
3 reviews
10 helpful votes
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I like Gmail because I feel safe, but I had a problem with sent emails. I mean I'm sending emails but it doesn't send. I don't know what to do...

Date of experience: April 30, 2018
Nevada
102 reviews
318 helpful votes
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It's great that gmail integrates with my cell phone and all that, but really as an email interface it's kind of bulky. Folder and msg-contact handling interface is much more intuitive in Yahoo. I keep my gmail account only because I get one with my phone.

Date of experience: April 28, 2018
Nigeria
1 review
0 helpful votes
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It is almost everything to me starting from ensuring safe communication, storing of vital documents, superb synchronization to almost being a phone.

Date of experience: December 6, 2017
Wisconsin
5 reviews
17 helpful votes
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Went to $#*!
November 20, 2017

I started having an issue with gmail the other day. I try to send a friend an email and she doesn't get it so I go through my sent messages and forward them to her for her to get them. I called custom service and they arguing that I have to pay for them to help. Why should I pay for a $#*! up on their end? When I asked to speak to a American they didn't have anyone.

Date of experience: November 19, 2017
Canada
2 reviews
0 helpful votes
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Another one ;)
October 9, 2017

Another positive review on this mail service! It is a really helpful solution for many problems at once, planning, writing smtn in a cloud storage directly, maintaining the received documents instantly - gmail has it all!

Date of experience: October 6, 2017
California
6 reviews
12 helpful votes
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Sneaky from time to time
September 20, 2017

The only problem that I have with gmail is that sometimes the ads are a bit too creepy and sneaky...

Date of experience: September 20, 2017
Kansas
18 reviews
18 helpful votes
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That gmail is awesome
September 16, 2017

Google has a lot of apps and stuff but you get 15 gigabytes of data and there are other applications like google drive, docks, slides, sheets and google photos. Google has high security but maybe to high but it is a good company. I suggest you To make a google account.

Date of experience: September 15, 2017
Australia
4 reviews
9 helpful votes
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Best protection
August 24, 2017

Unhackable. I wont ever swtich back to yahoo again - it was stolen from me like ten or fifteen times...

Date of experience: August 23, 2017