GlobalShopaholicsReviews 441

I have read many negative reviews on Global Shopaholics but i think most of the people don t understand that Global Shopaholics is not the cheapest way to send just one packet from USA to the rest of the world but instead the best way to save shipping cost from multiple purchases from different stores and repack in less boxes than the original, also some stores don't ship outside USA so in this way you can have the goods dispatched to your USA address, also you can store your purchases for 180 days without fees in the Global Shopaholics warehouse so you have time to collect and save money on shipping, the help desk was very supportive and really cleaned up the mess that sometime i have done with my orders, hope this review help others to better understand in which way you can save money with Global Shopaholics

Preparing packages are very very slow and your packages will be lost.
Preparing packages are very very slow. 2 pallets = 2 months.
6 packages get lost and there is no any true respond.

I don't understand how they can't find 2 KitchenAid mixer with the 30 pounds weight each. + 2 hand mixers + 2 blenders

They have a store that sell some items. You can't see that store because that is a private store! Do they sell the customers items?

If you want to lost your items you can work with them!

I asked them for shipping an item but see what they show me! (Already shipped!)
Please see the attached picture.
When? Why? With which shipment? They don't know!

I am honestly disgusted with Global Shopaholics and terrified by the lack of professionalism by this company.

I have read reviews here and others pointing to EMPLOYEES STEALING packages. If you use this company consider your bought items stolen or lost as per the review.

A really terrible company. Customer service is basically non-existent.
I had 4 packages be delivered FEB 3 2020. NO updates within the website. I messaged their customer service chat and they blamed USPS. They state USPS always UPDATES their trackers BEFORE the package is deemed delivered. 2 FULL days later and still the same BS. Now they refuse to answer my questions, comments and concerns within their mobile chat, they just '' end chat ''. Phone numbers don't work or no one ever picks up.

Please get back to myself ASAP as I am livid with your LLC.

Theft - they will make you beg for your package to be shipped.
You should expect your items to be stolen by their employees or to spend weeks getting to know the individual employees to get anything moving.
- Its been 18 days since my package arrived and they have not shipped them.
- You need to pay may for an 'express' service. This is still a few weeks to get anything shipped.
- They play the game by moving the package through KPIs. They 'ship' the items by creating the shipping label, but Aramex has not yet recieved the package. Meaning they just want to blame it on Aramex for slow shipping or even theft. They will incorrectly mark the status of the item just to show an 'express' service but the danger is that item get lost this way.
- No body knows where my package is. Aramex says they've never received it; and I believe them not GS.
- No customer service whatsoever. No phone line to call. The live chat feature is only available on SOME days (50% of weekdays it's down) and they don't work weekends.
- Expect to make friends with individual employees (e.g. William) if you want anything moving. I'm now on the good side of William (I think) which means he created the shipping label but not shipped it. I will wait and pray the live chat is live again sometime next week for me to ENQUIRE about my package. It wont get shipped of course; don't be unreasonable.
- You will get to know their operation intimately; the developer team go home before 3pm. They are required (for some reason) for your package to be shipped.
- "Call back tomorrow" as early as lunch - even the DMV is better.

Use Shipito or MyUS for a better experience. I've discovered my complaints with those guys are nothing (e.g. I used to get frustrated when they shipped packages the day after instead of same day).

This is a review in relation to Shipment ID ******* / SN *******

PREPARING YOUR PACKAGES IS VERY SLOW AND FIRST THE WORST THINGS THEY ARE GOING TO LOST YOUR PACKAGE IN THEIR TINY WAREHOUSE THEN YOU ARE GOING TO ASK FOR A CLIAM FOR A SEVERAL MONTHS YOU WILL GET NO MORE THAN $100 IN YOUR ACCOUNT TO USE IN SHIPPING CAUSE THIS THEIR POLICY, SECOND SO MUCH HIDDEN FEE YOU SEE SHIPPING CALCULATOR OH THIS IS CHEAP THEN GUESS WHAT THERE IS $5 PREPARING FEE AND ANOTHER $5 BANK FEE ( they removed the bank fee now) AND $10 DANGEROUS GOOD HANDLING FEE EVEN IF THE PACKAGE IS NOT THIS IS JUST SHOW HOW THEY ARE TRICKY PRACTICE IS. THIS BUSINESS ARE OPERATE BY PAKISTANI AND INDIA AND ARABIC THEY ARE ALL 10 EMPLOYEES AND THEY ARE ABSOLUTELY USELESS. DO NOT USE THIS SERVICE BE AWARE IF YOUR PACKAGE WENT WELL ONE TIME BE ASSURED IT WON'T BE THE NEXT TIME. YOU WANT ALTERNATIVE I RECOMMEND FISHISFAST.COM ( RELIABLE AND NO PACKAGE GET LOST WITH THEM VERY SECURE) ANOTHER ALTERNATIVE SHIPSTERUSA.COM ( RELIABLE AND VERY FAST AND THEY RESPECT THEIR CUSTOMERS INDEED)

I have been using, myus, shipitto, fishisfast and have decided to try globalshopagolics - and found out that guys simply don't have customer support or helpdesk available. Have filled a shipment on 29th of October and today is 11 of November - shipment is still pending consolidation. I have tried to contact someone on this and found out that there is no direct contact on issues like that. The only available method is online chat which is available on US working ours (company which is pretending to ship worldwide) only and the is not not able to solve the issue. Pls stay away.