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GlobalShopaholics

3.7

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GlobalShopaholics Reviews Summary

The company has garnered a mixed reputation, with several customers praising its affordable shipping rates, fast delivery, and responsive customer service. Many highlight positive experiences, noting efficient processes and supportive staff. However, significant concerns persist regarding service reliability, with numerous complaints about delays, inadequate tracking, and unprofessional customer service interactions. Some customers have reported issues with incorrect deliveries and a lack of follow-through on commitments. Overall, while the company excels in certain areas, it faces challenges in maintaining consistent service quality and addressing customer grievances effectively.

This summary is generated by AI, based on text from customer reviews

service
128
value
125
shipping
127
returns
94
quality
118
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Rwanda
1 review
0 helpful votes
Follow Inumastore O.
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I had troubles with shipping companies during Covid-19 pandemic but Shopaholics was an exception they did help us a lot, they have the least price it is very fair, and a great support team. So far the best in the industry.

Date of experience: October 1, 2020
Saudi Arabia
1 review
0 helpful votes
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Great company
October 2, 2020

Have used them for over a year now. Good company and nothing ever went wrong.
They even had a option with one carrier where you pay VAT & customs in advance which saves lead time. Only thing would recommend and App along with the site. Their representative Elia responds fast amd provides solutions

Date of experience: October 1, 2020
Saudi Arabia
1 review
0 helpful votes
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Shipment on hold
September 30, 2020

I have long History shipment that been paid with this company but the issue is that they have Employees with different words it's always happened! An employee tells me something and another employee tells me something else that completely different < So last weak one of the employees (I want really mention his name but I will not) tells me that we can't ship your shipment because it's content band stuff that your costumes will not allowed to let them in but I was shipped more then hundred times the same thing to my country and it's fine and I told him you can check my history log to find that out but he refuse to ship them anyway< So today I talk to Elia she was a nice lady that just solve my problem in just a second.

Date of experience: September 30, 2020
Pakistan
1 review
0 helpful votes
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Love to shop
September 30, 2020

Best package forwarding company... They provide cheap rates. I am a loyal anf regular customer. Thanks to Globalshopaholics

Date of experience: September 29, 2020
Pakistan
1 review
0 helpful votes
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Excellent service
September 30, 2020

Love to work with them Best shipping company. I recomended it to my frnds. Thank you for providing best service.

Date of experience: September 29, 2020
Pakistan
1 review
0 helpful votes
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Excellent service
September 30, 2020

Cheap shipping charges. I am satisfied with the services. Thanks Globalshopaholics for the great customer services

Date of experience: September 29, 2020
Maryland
1 review
0 helpful votes
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Proffesional and Honest
September 30, 2020

Very fast and honest more than 5 years with no mistakes, good prices and great customer support 24/7.

Date of experience: September 29, 2020
Saudi Arabia
1 review
0 helpful votes
Follow Mujahid A.
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Better than competion
September 30, 2020

I have been using Global Shopaholics for my U.S purchases years ago, not once they have failed me. Their customer service is fantastic and they respond to my requests within less a day.

Date of experience: September 29, 2020
Saudi Arabia
1 review
0 helpful votes
Follow Gharib J.
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Great experience
September 30, 2020

I had a great experience with the customer service Elia she was a great deal calm and patient helping me clear my shipment thank you

Date of experience: September 29, 2020
Pakistan
1 review
0 helpful votes
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Satisfactory
September 29, 2020

Their services are very good. Rates are very cheap... shipping is on time highly thankful to Globalshopaholics

Date of experience: September 28, 2020
Pakistan
1 review
0 helpful votes
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Satisfied with services
September 29, 2020

I'm truely satisfied with the services. Shipping rates are very cheap. Highly recommended. Thanks for excellent customer services.

Date of experience: September 28, 2020
Pakistan
1 review
0 helpful votes
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I love Globalshopaholics. Their shipping rates are very cheap. I am highly satisfied. Thanks to Globalshopaholics

Date of experience: September 28, 2020
Maldives
1 review
1 helpful vote
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Lots of careless mistakes
September 29, 2020

I have used MyUs for the past few years and it was pretty easy and convenient but quite pricy therefore I decided to check globalshopaholics. My experience is not so great so far with countless mistakes from their side including entering the same package twice, wrong package information and so on. However, the chat is quite helpful especially agents James and Brad. One of my issues is still not resolved but I am giving them one last shot.

Date of experience: September 28, 2020
Japan
1 review
0 helpful votes
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Mr. Thomas provided complete, timely and accurate information.

So, I am happy to give his work 5 out of 5 Stars.

Keep up the excellent work.

Tim

Timothy Neufeld BA (Honors History) MA (History) and Dip TEFL
Japan

Date of experience: September 28, 2020
PS
1 review
0 helpful votes
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The best
September 29, 2020

The best service, best price and customer service you can get! After trying many websites globalshopaholics is the best! Fully recommend

Date of experience: September 28, 2020
Saudi Arabia
1 review
0 helpful votes
Follow Basim M.
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I had payment issue and it has been solved professionally by Agent Elia. She processed my request very fast to revise my order and pay the differences of the shipping fees with no delay.

I recommend dealing with GlobalShopaholics since there are a team supporting customers needs.

Date of experience: September 28, 2020
Pakistan
1 review
0 helpful votes
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Great job
September 29, 2020

They have been quiet efficient in providing excellent services. Quality of work is appreciative and they also have affordable prices

Date of experience: September 27, 2020
Pakistan
1 review
0 helpful votes
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Review
September 29, 2020

Very good service. Quality is good. Prices are also good. I appreciate and suggest this company. Best of luck

Date of experience: September 27, 2020
Pakistan
1 review
0 helpful votes
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Great experience
September 27, 2020

It was quite a nice experience with global shopaholics. Fully Recommend. I am satisfied with the services.

Date of experience: September 25, 2020
Pakistan
1 review
0 helpful votes
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Best experience
September 27, 2020

This experience with global shopaholics is awesome and I do recommend it to all other customers. Satisfactory. Best quality products..

Date of experience: September 25, 2020

From the business

Global Shopaholics provides fast, reliable and efficient package forwarding to over 220 countries. We make it easy for customers all over the world to shop online.


globalshopaholics.com
Chantilly, VA, United States
+119
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