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GlobalShopaholics

3.7

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GlobalShopaholics Reviews Summary

The company has garnered a mixed reputation, with several customers praising its affordable shipping rates, fast delivery, and responsive customer service. Many highlight positive experiences, noting efficient processes and supportive staff. However, significant concerns persist regarding service reliability, with numerous complaints about delays, inadequate tracking, and unprofessional customer service interactions. Some customers have reported issues with incorrect deliveries and a lack of follow-through on commitments. Overall, while the company excels in certain areas, it faces challenges in maintaining consistent service quality and addressing customer grievances effectively.

This summary is generated by AI, based on text from customer reviews

service
128
value
125
shipping
127
returns
94
quality
118
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Pakistan
1 review
0 helpful votes
Follow allie g.
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I had a wonderful experience with them. All my queries were solved in time. One of the best companies that provide shipping at the cheapest rates. Highly Recommended.

Date of experience: October 12, 2020
NL
1 review
0 helpful votes
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Global Shopaholics provide you the best shipping rate as compared to other package forwarding companies. Moreover i highly recommend the Global shopaholics.

Date of experience: October 12, 2020
Pakistan
1 review
0 helpful votes
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Lowest shipping rates
October 10, 2020

Global Shopaholics provide me always the lowest shipping rates. They always guide me on my every query. Highly recommended. They are the best package forwarding service provider

Date of experience: October 9, 2020
Egypt
2 reviews
0 helpful votes
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GlobalShopaholics
October 10, 2020

GlobalShopaholics is wonderful, I had contact Elia and she helped me in everything
She help me to understand how it works and do what I want in a professional way.
Thank you, Elia

Date of experience: October 9, 2020
Qatar
1 review
0 helpful votes
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Great customer support
October 8, 2020

I really like the service and customer support of Globalshopaholics. It is not the first time I use their services with zero disappointment as always. Steven was really a great help with me on my last shipment, he resolved my issue on the spot, very understanding guy. Really recommended service provide based on my experience.

Date of experience: October 7, 2020
Colorado
1 review
0 helpful votes
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I am working with this company 3 years ago. And I am glad to continue working with them. Best shipping rate, the best discount, and responsibility humans are there.
Specially thanks to Abdul, Jawad, and James.

Date of experience: October 7, 2020
NL
1 review
0 helpful votes
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Best Customer Service
October 8, 2020

Best Customer service. Global Shopaholics always deliver my package on time. Chat and Support team always guide me on my every query.

Date of experience: October 7, 2020
Saudi Arabia
1 review
0 helpful votes
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Excellent service
October 8, 2020

Agent Elia listen me very patiently and resolved my issue with in few minutes. She was really humbled and calm throughout the conversation and explained me everything calmly.

Date of experience: October 7, 2020
Libya
1 review
2778 helpful votes
Follow Ahmed M.
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GlobalShopaholics aren't exactly scammers but I can't describe them in any different words.

Before actually using their services, I went ahead and used their shipping calculator, which I knew can't be 100% but one would expect it to be at least close to accurate.

I entered the weight and dimensions and address on the calculator and it showed $10, which makes sense is given that the item is pretty small and light.

So after my package arrived, I fill the form, and then it took more than 48 hours for them to prepare it ( which isn't what they show on their website 12-24 working hours) but this isn't really the issue.

The issue is, they now want me to pay $88 to ship the item instead of $10, which is more than 700% of the initial price that I used their service based on.

The item I ordered isn't even worth $88, and now I have two options.

1- pay them $88 to ship a small package of 4 pounds.
2-Forget about the package and let them have it and lose about $45

All in all, this is a lose-lose situation for me, and all of this happened because they intentionally or unintentionally display rates that are FAR from the truth to put you in a lose-lose situation and force you to pay a premium or lose your package to them.

I would give them the benefit of the doubt and assume it was done "unintentionally" and that they would be reasonable and compensate me for my loss which was nothing but the result of their "mistakes".

I would revise this review once and if this problem is solved, until then, I would suggest that you stay away from them.

Date of experience: October 6, 2020
Muhammad Z. — GlobalShopaholics Rep
over a year old

Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholic.
Can you please send your email address to us in reply to this comment? So that we will be able to investigate your case at our earliest.

Thank you

NL
1 review
0 helpful votes
Follow room j.
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Highly recommended. I have used a lot of times to use Global Shopaholics services. Their chat and support team is very helpful and guide you on every step.

Date of experience: October 6, 2020
Pakistan
2 reviews
0 helpful votes
Follow Badar A.
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It was my first experience with the globalshopaholics. Thankx management for warm response. Specially thankx to Mr. Jhonson what a nice man with good behavior. I am really impressed from the response of company. Thanks Globalshopaholics.

Date of experience: October 6, 2020
Jordan
1 review
0 helpful votes
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Had some problems with my shipments and payments. Brad was very helpful and was able to solve my problem

Date of experience: October 5, 2020
New Jersey
3 reviews
3 helpful votes
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I have used several third party shipping companies and globalshopaholics has been the quickest so far. I had 1 bad experience and it took several chats with different people and finally Brad was able to fix it. Other than that, I like the location of the warehouse and the several shipping options available.

Date of experience: October 5, 2020
Pakistan
1 review
0 helpful votes
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Wonderful experience
October 6, 2020

They provide cheap shipping rates and solved my every problem. I am satisfied with their services and I recommend it.

Date of experience: October 5, 2020
Saudi Arabia
1 review
0 helpful votes
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Mr bead
October 6, 2020

He kindly helped me with some questions about my shipment and my shipment number *******
He was really nice and quick in his dealings and responded with respect

Date of experience: October 5, 2020
AE
1 review
0 helpful votes
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Wrong image uploaded
October 3, 2020

I was worried all day about my wrong image uploaded for the shipment, and steven made sure to fix my issue and asked me to wait on the line until he solved it. I appreciate good and hardworking staff!

Date of experience: October 2, 2020
Saudi Arabia
1 review
0 helpful votes
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Satisfied customer
October 2, 2020

2nd shipment with GS and I am fully satisfied. Brad and the rest of the GS team has been really helpful. Looking forward to more shipments with GS.

Date of experience: October 2, 2020
Qatar
1 review
0 helpful votes
Follow Mohammed K.
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I were had a problem in my shipment and when I talked with Ms. Elia she fix the problem. Where she explain very clear and She has a lot of patience. I really appreciate that for her.

Date of experience: October 2, 2020
Egypt
1 review
0 helpful votes
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Great Service
October 2, 2020

Thank you Brad for your help, time & support.

Please try to fix the credit card adding issue soon.

Date of experience: October 1, 2020
Saudi Arabia
1 review
0 helpful votes
Follow BASSAM A.
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They try hard to help and support every customer. And they prove how to be proficient. Thanks GlobalShopaholics.

Date of experience: October 1, 2020

From the business

Global Shopaholics provides fast, reliable and efficient package forwarding to over 220 countries. We make it easy for customers all over the world to shop online.


globalshopaholics.com
Chantilly, VA, United States
+119
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