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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
61
value
65
shipping
65
quality
63
This company responds to reviews on average within 1 day

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8,476 reviews

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Arkansas
1 review
0 helpful votes
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Effortless
January 30, 2025

Easy. Great experience.happy with everything. Loved the roses

Date of experience: February 14, 2025
Lina P. — GlobalRose Rep
over a year old

We're always here to make your flower shopping experience easy and enjoyable! Thank you for your 5-star review.

Texas
1 review
0 helpful votes
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Love this company
January 29, 2025

Very good quality of flowers
Always on time
Prices are affordable

Date of experience: January 29, 2025
Lina P. — GlobalRose Rep
over a year old

It's a pleasure serving you, and we appreciate your support. Whenever you need more quality blooms, we are here for you!

California
1 review
0 helpful votes
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Flowers came out good
January 29, 2025

I really liked the flowers but I'm sure they would've look way better if they came on time since it got delayed. It was supposed to come on Friday and didn't come till Monday.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2025
Lina P. — GlobalRose Rep
over a year old

Dear Felix,

Thank you for your review! We're glad you liked the flowers, but we're sorry for the delay in delivery. We understand how important it is for your order to arrive on time, and we truly apologize for any inconvenience this may have caused.

We will be reaching out to you via email shortly to provide a special coupon as a gesture of appreciation. Please keep an eye on your inbox!

We appreciate your feedback and look forward to serving you again in the future.

Best regards,

Claims department
Global Rose

Minnesota
1 review
0 helpful votes
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Communication was great. Carnations did not open and could not be used.

Date of experience: February 18, 2025
Lina P. — GlobalRose Rep
over a year old

We're glad you enjoyed your shopping experience with us! Thank you for your kind words and support.

California
1 review
0 helpful votes
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Green leather leaf ferns
January 28, 2025

A lot of the leaves were brown and I couldn't use them. I had to go buy some locally to finish the arrangements.

Date of experience: January 28, 2025
Lina P. — GlobalRose Rep
over a year old

Dear Dwynn,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on Jan 21 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and if something goest wrong with your order, you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!

California
1 review
0 helpful votes
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Beautiful Carnations
January 28, 2025

The carnations were beautiful, and I received a lot of compliments about them.

Date of experience: January 28, 2025
Lina P. — GlobalRose Rep
over a year old

We're happy you loved the carnations and they received so many compliments! Your satisfaction is vital to us and are glad you enjoyed the flowers. If you ever need anything else, we're here for you!

Michigan
1 review
0 helpful votes
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Global Class Product and Service
January 28, 2025

A wonderful purchase experience again. Beautifull roses perfect delivery wonderful roses. Couldnt recommend higher!

Date of experience: January 27, 2025
Lina P. — GlobalRose Rep
over a year old

Knowing the roses and delivery met your expectations is what we aim for. Thank you for your recommendation, we appreciate your sharing your positive experience and support. Hope to assist you again in the future!

Illinois
1 review
0 helpful votes
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Gorgeous flowers!
January 28, 2025

The roses are beautiful and the quality is fantastic

Date of experience: January 27, 2025
Lina P. — GlobalRose Rep
over a year old

Providing beautiful, high-quality flowers and ensuring customer satisfaction is always our goal and we're thankful for your support! If you ever need anything, we're here for you.

Iowa
1 review
0 helpful votes
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Great experience. The communication was great and the flowers were beautiful. We arranged them ourselves for our daughters wedding and it worked out great. Lots of compliments.

Date of experience: January 27, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for choosing us for such a special occasion! We're happy to hear your flowers were perfect for your daughter's wedding! It's wonderful to know they received so many compliments and we're here if you ever need more beautiful blooms.

New Jersey
1 review
0 helpful votes
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It was great
January 27, 2025

...

Date of experience: January 27, 2025
Lina P. — GlobalRose Rep
over a year old

We are glad to meet your expectations and we're at your service whenever you need more beautiful blooms!

Illinois
1 review
0 helpful votes
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Not as described
January 27, 2025

Don't recommend at all the roses were so small and half were dead

Date of experience: January 27, 2025
Lina P. — GlobalRose Rep
over a year old

Dear Sherlyn,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on January 18 so we could investigate your case and fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!

Virginia
1 review
0 helpful votes
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I have been using Global Rose since 2020 and I am very happy with their beautiful flowers and excellent customer service. This past experience I had with my last order showed me how much they value their customer and because of that, I will definitely be a lifetime customer. Please don't hesitate to give them a try as you will not be disappointed!

Date of experience: January 26, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you! We're happy to have been your go-to since 2020 and appreciate your support. It means the world to us that you feel valued as a customer. We look forward to providing you with beautiful flowers for years to come!

Maryland
1 review
0 helpful votes
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Excellent service, thank you.
January 26, 2025

Beautiful flowers! Really appreciate the quality of the flowers and the excellent customer service

Date of experience: February 12, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for reaching out! We are excited about your order and will reach out directly via email to make sure you never miss a coupon again. If you ever have questions while placing an order, we recommend you ask for help in our ONLINE CHAT. A Real-time agent will be excited to help you!

California
1 review
0 helpful votes
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Beautiful color, arrived on time
January 26, 2025

Arrived on the scheduled date. Beautiful roses. Made our event extra special.

Date of experience: January 18, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you so much for your kind words! We're glad the roses added that special touch to your event. We're always here to help make your moments unforgettable!

West Virginia
1 review
0 helpful votes
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Beautiful fresh flowers
January 26, 2025

Beautiful flowers for a baby shower, easy ordering and delivery! Had delivered the day before party(ordered 30 days in advance) and put in water overnight to help open them up. 6-8 stems had wilted and died in the box out of 20 so I suggest ordering a little extra than what you'll need.

Date of experience: January 25, 2025
Lina P. — GlobalRose Rep
over a year old

Dear Stacy,
Thank you for your kind words and for choosing us for such a special occasion! We're delighted to hear the flowers added beauty to the baby shower.
We're sorry to hear that a few stems didn't arrive in perfect condition. Please know that customer satisfaction is our top priority. If something goes wrong with your order, we invite you to reach out to us at [email protected] or through our live chat, where you can speak directly with a representative. Providing photos helps us address any concerns promptly. Our team is always here to assist and ensure you have the best experience possible.
We hope to serve you again in the future!

Michigan
1 review
0 helpful votes
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None
January 26, 2025

Smooth transaction, safe & prompt delivery, on time services, love it

Date of experience: January 25, 2025
Lina P. — GlobalRose Rep
over a year old

We're glad everything went smoothly and you're happy with the delivery and service. Thank you for your feedback and for choosing us!

Louisiana
1 review
0 helpful votes
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Beautiful hydrangeas
January 26, 2025

My flowers arrived in a box well prepped to keep them safe. I dunked them in water to make them freshly popped for my event.

Date of experience: January 25, 2025
Lina P. — GlobalRose Rep
over a year old

It's amazing to hear your hydrangeas arrived safely and were perfect for your event. We appreciate your support and look forward to assisting you in the future!

New Mexico
1 review
0 helpful votes
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The flowers are usually better
January 26, 2025

I get 1000 plus roses every January for our Sanctity of Human Life events. This year the roses were not as nice as previous years. Smaller stems and more of them were broken.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 25, 2025
Lina P. — GlobalRose Rep
over a year old

Dear Vicki,

Thank you for sharing your experience with your recent order. We truly value your loyalty and appreciate you choosing us to provide roses for such an important event.

We're very sorry to hear that this year's roses did not meet the high standards you've come to expect from us. The smaller stems and broken roses are not reflective of the quality we strive to deliver.

For future orders, we encourage our customers to contact us directly right away if there's ever an issue with the flowers. This allows us to investigate the matter promptly and provide a solution, such as a replacement or adjustment, to ensure your satisfaction.

To better understand and address this issue, we will contact you via email shortly to gather more details and investigate what may have happened. If there's anything specific you'd like to share with us in the meantime, please don't hesitate to reach out.

Thank you for bringing this to our attention, and we are committed to making improvements for your future orders.

Warm regards,

Claims department

New York
1 review
0 helpful votes
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Wonderful company
January 25, 2025

Customer service goes above and beyond. Flowers are beautiful and last a long time

Date of experience: January 25, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for your wonderful review, Sami! We're glad you loved the flowers and our customer service. We're always happy to assist and appreciate your support!

Kansas
1 review
0 helpful votes
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Quality floral Reliable servicr
January 25, 2025
Updated review

All floral arrived on time. One item in my order was the wrong color, but Global Rose refunded for those promptly when asked. All floral are beautiful with large healthy blooms and stems. Highly satisfied with my purchase.

Date of experience: January 14, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for sharing your feedback, Shellie. We're glad you loved the flowers and appreciate your understanding. Your satisfaction is our priority, and we're always here to help. Thank you for choosing GR and we look forward to serving you again!


Exquisite quality and color
November 5, 2024
Previous review

Easy ordering. Ordered as a sample for my daughters wedding and to see if they arrived when they said they would. They did arrive on time and they are beautiful.

Date of experience: November 4, 2024