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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
61
value
65
shipping
65
quality
63
This company responds to reviews on average within 0 days

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8,462 reviews

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New Jersey
1 review
0 helpful votes
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Can be better
March 30, 2025

EAsy to shop; delivery on time; product not as promised. Blue baby's bretah was half white. Received a i bynch refund instead of a 1 1/2 bynch refund.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 30, 2025
Lina P. — GlobalRose Rep
over a year old

Dear Carol,

Thank you for your feedback. We're glad to hear that shopping was easy and delivery was on time. However, we're sorry the product did not fully meet your expectations.

According to our records, we were informed that one out of the three bunches received was incorrect, which is why a refund was issued for that portion. If there was an additional issue, please reach out to us at claims@globalrose. Com, and we'd be happy to review it further.

Best regards,
Customer Service Team
Global Rose

Hawaii
1 review
0 helpful votes
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N/a
March 30, 2025

I don't want to write a review but everytime they try to confirm if I got my delivery it brings me here. My order was great but this is dumb

Date of experience: March 29, 2025
Lina P. — GlobalRose Rep
over a year old

We're glad your order was great and apologize for any inconvenience caused by our confirmation process. Your comments help us improve, and we appreciate you taking the time to share your experience!

Nebraska
1 review
0 helpful votes
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Not super impressed.
March 28, 2025

The asters are fine. The rest of my order is mostly garbage. I had to run all over town and find floral in a pinch. These were for my niece's wedding and we are scrambling.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 27, 2025
Lina P. — GlobalRose Rep
over a year old

Dear Desa,

We're truly sorry to hear that your order did not meet expectations, especially for such an important occasion. That's certainly not the experience we aim to provide.

Please reach out to us at claims@globalrose. Com with your order details and any photos you may have so we can look into this further and make it right.

Thank you for your feedback — we take it seriously and are here to help.

Best regards,
Customer Service Team
Global Rose

California
1 review
0 helpful votes
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Great Roses
March 27, 2025

The roses are stunning. The disappointment is that the delivery required a signature. Receiving it took time to call FedEx to make another delivery attempt.

Date of experience: March 27, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for your review, Bobby! We're glad the roses arrived as expected and you loved them. Please note that our confirmation email states our deliveries require a signature, so you need to ensure someone is available at the delivery address to receive them. If you'd like a signature release in the future, feel free to reach out at support@globalrose. Com and we'll be happy to help you with this.

California
1 review
0 helpful votes
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Great
March 27, 2025

Perfect can hardly wait to se these for a baby shower

Date of experience: March 27, 2025
Lina P. — GlobalRose Rep
over a year old

We can't wait to help make your event even more memorable. We hope you love the flowers and thank you for choosing Global Rose!

Texas
1 review
0 helpful votes
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Happy Birthday!
March 27, 2025

First time using Global! Lil Sis was pleasantly surprised!

Date of experience: March 27, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for sharing your experience. We love to be part of your celebration and your trust means a lot to us. We look forward to serving you soon!

Massachusetts
1 review
0 helpful votes
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Receipt of Flowers
March 27, 2025

Prompt delivery and response to concerns. Customer service was very responsive. Flowers were disappointing.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 27, 2025
Lina P. — GlobalRose Rep
over a year old

Dear Robie,

Thank you for your review and for sharing your experience with us. We're glad to hear that our customer service and delivery met your expectations, but we're sorry that the flowers did not.

We strive to provide the best quality blooms, and we would love to understand more about what was disappointing. If you have any pictures or specific concerns, please share them with us and send us an email to claims@globalrose. Com—we'd be happy to assist.

Your feedback is valuable, and we appreciate the opportunity to improve.

Best regards,
Customer Service Team
Global Rose

New York
1 review
0 helpful votes
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50 roses
March 27, 2025

The roses came on time and was packed nicely. I've had them sitting in water and flower food for only a day so far and they're blossoming beautifully. Would recommend anyone and I would also buy again.

Date of experience: March 27, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! We're glad the roses arrived and the service met your expectations. Your recommendation means a lot to us and we look forward to serving you again!

Missouri
1 review
0 helpful votes
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Beautiful roses
March 26, 2025

I bought these for my mom's 70th birthday. They arrived on time and in beautiful shape. She loved them. Thank you!

Date of experience: March 26, 2025
Colorado
1 review
0 helpful votes
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100 white roses
March 26, 2025

Great product, on time and easy order process! This is the second time I have used this service and very happy with everything!

Date of experience: March 26, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for your review and for choosing us again! It's great that our roses met your expectations and our order process was smooth. Your satisfaction is our priority, and we look forward to serving you again!

Florida
1 review
0 helpful votes
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Happy Spring Gerbas
March 25, 2025

Beautiful flowers that brought sunshine on a cloudy day

Date of experience: March 24, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you so much for your review! We love to hear that our spring gerberas brightened your day. Your satisfaction is our priority, and we're grateful you chose Global Rose.

Texas
1 review
0 helpful votes
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Amazing Petals!
March 25, 2025

I ordered the petals 2 days before for our pre-wedding event and wedding day! The petals came on time and stayed fresh! They were also a better price point than other competitors out there! Will shop from here again!

Date of experience: March 24, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you so much for your kind review! We're happy our petals added beauty to your pre-wedding. Your satisfaction is our priority, and we look forward to helping make your future events just as memorable.

Congratulations and thank you for choosing Global Rose!

New York
1 review
0 helpful votes
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1 day later
March 25, 2025

They supposed to be here Thursday, they arrived Friday. Luckily my event was on Saturday and had enough time to arrange them.

Date of experience: March 24, 2025
Lina P. — GlobalRose Rep
over a year old

Dear Sofia. We're sorry for the UPS delay. Our commitment timeframe allows delivery within +/- 1 day of the scheduled date, and we're glad your order arrived on time under out commitment time frame for your event. If you ever need assistance, feel free to contact us at [email protected]

Thank you for your feedback and for choosing us!

North Carolina
1 review
0 helpful votes
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First Order Not bad
March 24, 2025

Roses made it probably 20% we're
Not able to be used but the ones that were made an impression

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 24, 2025
Lina P. — GlobalRose Rep
over a year old

Dear Tony,

Thank you for your review and for giving us a try! We're glad to hear that the roses made an impression, though we're sorry that some of them were not usable.

Your feedback is valuable to us, and we'd love to make it right. If you haven't already, please reach out to our customer service team with details and photos, and we'd be happy to assist you.

We appreciate your support and hope to serve you again in the future!

Best regards,
Customer Service Team
Global Rose

Texas
1 review
0 helpful votes
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It's always challenging to order things online and find yourself nervous about the quality of the product you order; especially when doing a wedding. I can honestly say that these flowers did not disappoint and were absolutely beautiful. I ordered flowers from several online companies for a wedding--these, by far, were the most beautiful. The color of these roses was so vibrant, and the quality was outstanding! I would recommend ordering from them again...

Date of experience: March 19, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you so much for your review, Genam! We're glad our roses exceeded your expectations for the wedding. Ensuring vibrant colors and outstanding quality is our priority, and we're happy you found them to be the most beautiful.

We look forward to serving you again for future floral needs!

Texas
1 review
0 helpful votes
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BEAUTIFUL AND ON TIME!
March 24, 2025

Thank you! The flowers arrived and they are beautiful.

Date of experience: March 21, 2025
Lina P. — GlobalRose Rep
over a year old

We're happy the flowers arrived on time and everything met your expectations. Thank you for your kind review and for choosing us!

South Carolina
1 review
0 helpful votes
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Amazing!
March 24, 2025

Amazing experience that made the event quite a successful one.

Date of experience: March 23, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for your 5-star review! We're happy that our flowers contributed to your event. Your feedback means a lot to us, and we look forward to brightening many more special moments!

Florida
1 review
0 helpful votes
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My wedding bouquet showed up packed very well with water attached to the ends no wheeling just beautiful exactly what I wanted for my wedding day. Thank you so much 🏻

Date of experience: March 23, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you so much for choosing GR. We love that the bouquets arrived perfectly and as expected for your wedding. Your kind words inspire us to keep delivering excellence!

New York
2 reviews
0 helpful votes
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Somewhat disappointed
March 23, 2025

Some roses were brown, and they arrived with the guard petals removed already

Date of experience: March 23, 2025
Lina P. — GlobalRose Rep
over a year old

Dear Toni,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on March 20 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!

Maryland
1 review
0 helpful votes
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Don't buy these flowers
March 23, 2025

They are not taken care of correctly properly I felt. They did not arrive in good condition and life stage

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 23, 2025
Lina P. — GlobalRose Rep
over a year old

Dear Katie,

We're truly sorry to hear that your flowers did not arrive in the condition you expected. We take quality very seriously and want to make this right.

Please reach out to our claims team at [email protected] with photos of the flowers so we can review your case and assist you further. We appreciate your feedback and the opportunity to improve our service.

Best regards,
Customer Service Team
Global Rose