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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

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8,553 reviews

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Indiana
1 review
0 helpful votes
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Great for busy times!
April 13, 2025

Our flowers were delivered on time and in great condition and they still looked great after letting them sit out in buckets of water for two days!

Date of experience: April 12, 2025
Lina P. — GlobalRose Rep
12 months ago

Thank you for your review! We're happy that our blooms added beauty to your occasion. Your support is very much appreciated and we look forward to bringing more floral joy in the future!

Nevada
1 review
0 helpful votes
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Highly recommend
April 13, 2025

Best experience with ordering flowers online! Flowers arrived in perfect condition and customer service, packaging and shipping were outstanding!

Date of experience: April 13, 2025
Lina P. — GlobalRose Rep
12 months ago

Thank you! We're happy to know our customer service, packaging, and shipping exceeded your expectations. Your recommendation means the world to us, and we look forward to bringing more beauty your way!

Alabama
1 review
0 helpful votes
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Baby shower & Easter Flowers
April 13, 2025

The flowers arrived on time and allowed us to put the bouquets together early. This allowed the flowers plenty of time to hydrate and be brought back to life to be a beautiful accent to our parties, each a week apart.

Date of experience: April 12, 2025
Lina P. — GlobalRose Rep
12 months ago

Thank you so much, Sarah! We're glad the bouquets bloom beautifully for your celebrations. It's our joy to bring floral beauty to your special moments!

Illinois
1 review
0 helpful votes
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We love Global Rose
April 11, 2025
Updated review

We have always had good luck - high quality and on time delivery - from Global Rose. This year's exzperience was not so great, but there's been a lot of disruption in supply chains and maybe that was why our batch this year was in worse shape than usual.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 11, 2025
Lina P. — GlobalRose Rep
over a year old

Dear Susan,

Thank you so much for your continued support and for sharing your feedback.

We're truly grateful to know that Global Rose has consistently delivered high-quality flowers and reliable service for your past events. We're sorry to hear that this year's order didn't arrive in the same condition you're used to. You're right—unexpected supply chain and weather disruptions can occasionally affect the freshness of our blooms, despite our strict quality controls.

If you ever receive flowers that are not up to standard, please don't hesitate to reach out directly to our claims team at claims@globalrose. Com. We're always here to help and want every experience with us to be a positive one.

We truly appreciate your understanding and your loyalty, and we look forward to serving you again soon with the quality you expect.

Warm regards,
Customer Service Team
Global Rose
Www.globalrose. Com
Follow us on Instagram:@globalrose


The web site was not accepting my shipping address
December 19, 2024
Previous review

The web site was not accepting my shipping address. I had to try several times and finally got it to work.

Date of experience: December 19, 2024
New York
1 review
0 helpful votes
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Flowers came as expected and looked beautiful when I made the arrangements.

Date of experience: April 10, 2025
Lina P. — GlobalRose Rep
over a year old

We love to know our flowers helped make your arrangements stunning. Your kind feedback brightens our day, and we look forward to serving you again!

Oregon
1 review
0 helpful votes
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Best Flowers
April 10, 2025

All orders are on time and last at least 10 days. One bunch lasted three weeks. Best buy for the money

Date of experience: April 10, 2025
Lina P. — GlobalRose Rep
over a year old

We love that our flowers exceed your expectations every time. Your satisfaction and value are our priorities and appreciate you choosing Global Rose. Looking forward to serving you again.

Georgia
1 review
0 helpful votes
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Quick Customer Service
April 10, 2025

Flowers were not delivered to correct address. It was FedEx problem. Delayed one day, so the flowers were not as fresh as hoped. However, customer service via email was pretty prompt and helpful. Let's hope the yellow roses open nicely and last a few days.

Date of experience: April 10, 2025
Lina P. — GlobalRose Rep
over a year old

Dear Gregory, we're sorry the FedEx delay affected your roses' freshness. We're glad they arrived under our commitment time frame and with proper care and hydration the roses will perk up beautifully.

We are always happy to help and hope the flowers still bring beauty to your space!

California
1 review
0 helpful votes
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Easy and great service
April 10, 2025

Always a great pleasure ordering and shipment Roses are always fresh and beautiful. They usually arrive on time!

Date of experience: April 10, 2025
Lina P. — GlobalRose Rep
over a year old

We're glad our roses added joy to your day and our service meets your expectations. That's what we aim for and we appreciate you for choosing us!

Illinois
1 review
0 helpful votes
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100 White Roses
April 10, 2025

Very good! I liked them but some of them were a little iffy but thats ok! Considering it was a 2 day turnaround

Date of experience: April 12, 2025
Lina P. — GlobalRose Rep
over a year old

We're glad our service met your expectations and appreciate your kind words.

Michigan
1 review
0 helpful votes
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I was nervous to order flowers in the mail for my daughter's wedding shower. We ordered for their arrival two days ahead of time as instructed. The flowers bloomed beautifully and right on time. We received many compliments, and they even lasted longer than we had expected, extending our joy! I am very grateful that I ordered them from Global Rose. I had no prior experience with this, but I will definitely be a return customer.

Date of experience: March 29, 2025
Lina P. — GlobalRose Rep
over a year old

We appreciate you taking the time to share your experience! It's great to not only meet but exceed your expectations.
Thank you for trusting Global Rose for your occasion. It's our pleasure to bring a touch of natural beauty and joy to your celebrations!

Texas
1 review
0 helpful votes
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Great shipping and delivery service; excellent communication

Date of experience: April 8, 2025
Lina P. — GlobalRose Rep
over a year old

We always aim to provide a smooth and transparent experience from ordering to delivery, and your kind words inspire us to keep doing this. We appreciate your support!

Hawaii
1 review
0 helpful votes
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Great service
April 8, 2025

When contacted Global rose about shipping timeline. I was given accurate information. Response time was quick

Date of experience: April 8, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for sharing your feedback! Your positive experience and satisfaction are essential for us and we're always at your service.

West Virginia
1 review
0 helpful votes
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Excellent quality
April 8, 2025

My customer service experience was excellent - i had several questions all inquiries were answered quickly and professionally. When the flowers arrived, all stems were perfect and as described.

Date of experience: April 8, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for sharing! Your positive feedback is invaluable, and it's great to see that every detail from GR hits the mark. We are grateful for your support and hope you continue to enjoy your blooms!

Indiana
1 review
0 helpful votes
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Beautiful large headed roses
April 8, 2025

Beautiful roses. Delivered on time. Have been using them for 10 years. Consistent quality roses direct from growers.

Date of experience: April 8, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! We love that our large-headed roses continue to exceed your expectations. Your loyalty means a lot to us, and we're proud to deliver consistent quality your way. Thank you for choosing Global Rose!

Maryland
1 review
0 helpful votes
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These petals were beautiful. Just what we needed for the memorial service.

Date of experience: April 8, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for your review, Heather. Your feedback means a lot to us, and we look forward to serving you again with great blooms and service!

Michigan
1 review
0 helpful votes
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On-line Flower Orders
April 8, 2025

Have had multiple experiences with Global Rose and very happy with our orders. Thank you!

Date of experience: March 29, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for choosing Global Rose! Your satisfaction is our priority and it's always a pleasure to serve you!

Mississippi
1 review
0 helpful votes
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Have always had good experiences with Global Rose and could depend on their timing of delivery and quality of florals.

Date of experience: April 4, 2025
Lina P. — GlobalRose Rep
over a year old

We're glad you enjoy our timely delivery and quality florals. Our team works hard to exceed your expectations and we look forward to serving you again!

Maine
1 review
0 helpful votes
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Great service
April 8, 2025

I received my products in a timely fashion. The ordering process was easy.

Date of experience: April 8, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback, Dorothy. We love that everything met your expectations. It's always a pleasure serving you!

California
1 review
0 helpful votes
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Surpassed expectations
April 8, 2025
Updated review

I panic ordered blue hydrangea, white spray roses, and eucalyptus 10 days before my daughter's wedding after my planned source fell through. Global rose was the In vendor I could find who could deliver the blue hydrangea on time. The flowers were shipped well before I expected which made me worry they wouldn't look fresh for the wedding - I was relieved that everything arrived in good condition and remained gorgeous throughout the wedding weekend. The product far exceeded my expectations and allowed me to produce professional looking arrangements and bouquets, using my limited skills.

Date of experience: April 7, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for your kind words! We love that our prompt service and quality products helped create stunning arrangements for your daughter's wedding. It's our pleasure to have exceeded your expectations and we hope to continue serving you.


Easy to use site, constant pop-ups annoying
March 27, 2025
Previous review

Easy to use site, constant pop-ups annoying.

Date of experience: March 26, 2025
Arizona
1 review
0 helpful votes
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Purchased a variety of roses and greenery. Loved the sunset colored roses

Date of experience: April 3, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for your review and for choosing us! We're glad you loved the roses and our diverse selection. We look forward to serving you again.