On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The roses were beautiful once they opened up. However, the order was supposed to include a vase but it did not.
Very great very amazing I really enjoyed this experience!
We're happy to know you had an amazing experience with us and enjoyed the flowers. It's our pleasure to provide you with top-quality blooms. If you need anything else, just let us know.
First time I made a purchase.
I will certainly be buying more!
Thank you for choosing Global Rose! We look forward to delivering more beautiful blooms your way again.
The website is so user friendly and easy to use. We had so much fun picking out the flowers.
Thank you for trusting Global Rose with your wedding flowers. It's our pleasure to provide you with beautiful flowers and we hope you have a lovely wedding!
Site is easy to use and appreciate the discount code!
I use Global Rose for events we do at my company. We host three fundraising dinners a year so we need 15-20 floral centerpieces each time. I got glass bubble vases from Walmart for $3/ea. And we order from Global Rose to have flowers arrive 5 days before our events. We process our florals for 24-30 hours before arranging them into the vases. The flowers look great by the event. I have also ordered flowers to present to artists after their stage performances. The convenience is great and it helps save time and stick to our budget.
We're glad our blooms help make your events shine. Thank you for your trust and for choosing GR.
2 of the rose bunches and 2 of the carnation bunches each had only 24 stems, not 25. I had a total of 12 broken roses (9 of them being all from one bunch), 9 broken carnations, and 1 broken Gerber daisy. I also had several snapdragons that were broke. I have never had this much breakage especially with the one batch of roses. I also had never had an issue not receiving all of my stems.
Dear Heather,
Thank you for sharing your feedback. We're truly sorry to hear about the issues with your flowers. We understand how disappointing it can be to receive a product that doesn't meet expectations. In cases like this, it would have been useful to have been contacted directly via email at [email protected], as we could have investigated the issue right away and worked to resolve it promptly.
Thank you for your understanding, and we hope to have the opportunity to provide you with a better experience in the future.
Sincerely,
Claims department
I wanted 90 roses for my Mom's 90th birthday. They were beyond my expectations. Beautiful colors, long lasting and priced affordably. They arrived on time and my mother was thrilled.
Thank you, Nancy! We're honored to have provided gorgeous roses for your mom's 90th birthday. It warms our hearts to know they exceeded your expectations and brought joy.
I purchased something and used the Amazon pay option. After that I have receive a ton of emails from you saying something I already received was ready to be purchased. I have tried to unsubscribe and that didn't work. Please stop, I got what I NEED and it will probably last me 2 years. SO STOP THE EMAILS!
Dear Scarlett, we're so sorry for the inconvenience. We value your time and will remove you from our list within 2 business days. You can also click "Unsubscribe" at the bottom of any email. Thank you for your feedback. We appreciate you!
The flowers were beautiful! I used them to make centerpieces for our Easter Brunch. The flowers came just in on time and all the flowers opened up nicely.
Thank you for choosing us for your celebration. We're glad the flowers were perfect for your Easter Brunch centerpieces and look forward to serving you again!
Easy to order online, quick shipping, beautiful products.
Providing great service and beautiful flowers is what we aim for. We're glad you loved your order and shipping experience!
My experience with global rose was the best, i thought this was a scam or something that didn't actually sell flowers, but they didn't disappoint me i love their flowers!
Thank you for choosing us for your kind words! We're glad the flowers exceeded your expectations and hope to provide you with more floral beauty in the future.
On time delivery and roses met expectations. And nothing can beat the pricing compared to global rose
We appreciate your 5 stars and feedback. We work hard to provide exceptional flowers and service!
Excellent customer service, beautiful quality of roses! There was an issue with one over, they called me right away and had a back up plan.
We're happy to assist, and it's great to know that you loved the quality of our roses. Your satisfaction means everything to us.
Please don't hesitate to reach out, we're here to help and make your flowers perfect!
Excellent quality. Well packaged for shipping and arriving in good condition. If you follow the well written care instructions, you will be pleased. They made an elegant presentation tucked into the folded napkin.
We love to hear that everything met your expectations. It's wonderful to know they arrived in perfect condition, and we appreciate your feedback. Thank you for sharing your positive experience and for choosing GR!
My first time ordering from global rose. Had to contact customer service for a question they were very quick to respond and easy to work with. Very helpful. I ordered 1200 burgundy and purple carnations, one week prior to event. They came as I had expected. The colors were great and they lasted well. Will def order again from this website.
Thank you for sharing your positive experience. We're happy to hear the carnations worked perfectly for your event, and we hope to provide you with more floral beauty in the future!
Im glad I got them early as they recommended. They opened up right on time! There were some crinkles on the some of the pedals, but overall a great experience! Will order again when I need to!
Thank you for the 5‑star review! We're glad they opened perfectly on time. We apologize for the crinkles on a few petals and appreciate your understanding. If you ever need assistance, please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose. Com
We look forward to helping with your next order!
I got snapdragons and carnations for my wedding and they came out beautifully!
Thank you! We love to be part of your wedding day. Delivering gorgeous, top‑quality blooms is our joy, and we'd love to assist with your future events!
Best decision to just order them. Instead running around looking for viable flowers. The Hydrangeas and Carnations were packed perfectly not one was damaged
Thank you for your feedback! It's great to know our hydrangeas and carnations arrived perfectly. Your ease and satisfaction are our top priorities, and we look forward to helping with your next occasion!
Very easy and affordable pricing. Glad they can deliver by the date needed
Flowers were great and arrived as ordered - quick and good pricing! You even corrected my mistake quickly (I forgot to include the gift message). Great communication!
Thank you for your kind feedback! We're happy to assist, and it's great to know everything met your expectations. We look forward to providing you with more beautiful blooms!
Was amazing I will definitely be back here again. The process was quick and the flowers were great.
Thank you! It's our pleasure to serve you, and we can't wait to welcome you back for more beautiful blooms.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Kimberly,
Thank you for your feedback, and we are very sorry that you expected a vase. However, after checking, we found that you didn't select the option of a vase. You can verify this information by going to your order confirmation email, and below the product, you will see "vase: none." That means that you did not select a vase.
We hope this clarifies.