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We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Carnations were delivered on time. About 75% of the stems were in great condition. I would use this service again
Checkout was easy, delivery was on time and roses were beautiful.
Thank you so much for your kind words! We look forward to serving you again.
Flowers were received on time and in good condition for the mothers in our church. We have ordered before and will order again.
Thank you for your continued support and for choosing Global Rose for your floral needs. We look forward to serving you again in the future!
The base was way too small for the amount flowers that I purchased, so its unusable
Dear Kaylin. We're sorry to hear about the issue with the vase size. Our team is always happy to provide you with great customer service. If you need help or have any questions, feel free to contact us at [email protected] and we'll help you since your satisfaction is our priority. Thank you for choosing Global Rose, we appreciate your feedback.
Your satisfaction is our priority. Thank you for choosing us as your flower supplier. If you ever need more beautiful flowers, we'll be here to assist you!
Roses came on time, in good condition.
Will definitely order again.
Thank you for your feedback! We're happy that your roses arrived on time and in good condition. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again for more floral beauty!
I purchased these for an Assisted Living facility so we could give them to staff, female residents and put them on the tables for decoration and they were better than we could have expected! Long, beautiful and well packed. They still look good six days later sitting on tables! I ordered them online with ease and they arrived five days later exactly when they said they would.
Thank you for the 5-star rating! We're happy that your purchase was easy and the roses beautiful. We're grateful for your support. If you ever need more, we'll be here to assist you!
I received the flowers on time. The flowers were fresh, and or those who received them were blessed.
We're happy that the flowers arrived on time and brought blessings to those who received them! Your satisfaction is our priority, and we're grateful for your kind words. Thank you for choosing Global Rose, and we look forward to serving you again!
Hoping someone will reach out asap to correct mistakes.
Dear Nichole,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your yesterday May 15 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could send you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and your order confirmation state that if anything goes wrong with your order you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!
Quick easy and affordable, flowers were beautiful.
Your satisfaction is our priority, and we're grateful for your kind words. Thank you for choosing Global Rose, and we hope to serve you again soon!
It's fantastic that your flowers arrived on time and in good health. Thank you for choosing Global Rose. If you ever need more flowers, we're here for you!
I have had great success in the past but I think I chose the wrong flowers this time. The snapdragons are completely faded and did not come back after unpacking. The delphiniums are delicate and about 50 percent just did not make it. The Pom poms are great. Really love them. But tomorrow is our event and we'll be out searching for back ups. So sad.
Dear Mary,
Thank you for being a valued customer.
I'm truly sorry to hear about your unfortunate experience with your order. Please accept our sincere apologies.
To assist our team in resolving your concerns, please provide pictures of the items that require our attention as mentioned in our claims policy. We appreciate your cooperation in helping us rectify this unfortunate experience for you.
Thank you for sharing your pictures with us. We greatly value your feedback and will use it to improve our services.
If you have any further questions or require additional assistance, please feel free to reach out to us. We are here to help.
Best regards,
Federico
Ordering and check out was seamless. And customer service was very responsive!
We're delighted to hear that your ordering and checkout experience was seamless! Our customer service team is always ready to help with your needs. Thank you for choosing Global Rose, and we look forward to serving you again soon!
Good, some minor snags. A phone call and or phone customer service would have been nice. But good overall.
Thank you for your kind words, Thomas! Your feedback is valuable, and we appreciate your support! Our team will be happy to assist you at [email protected] or via live chat. We're at your service.
Flowers arrived early the day requested and in perfect condition. Couldn't have asked for a better experience.
We're happy your flowers arrived early and in perfect condition! Providing you with a seamless experience is our top priority. Thank you for choosing Global Rose, and we look forward to serving you again soon!
Beautiful roses but the delivery maybe had something to do with the flowers being crushed so alot or roses were dead on arrival.
Dear IAN​,
We sincerely appreciate your recent order.
We deeply regret to hear about the issue you encountered with your flowers. It appears that during transit, the bunch was displaced from its original position in the box, and some of the fresh blooms have been compressed against the cardboard. Typically, in such instances, the 12 blooms on the upper row of the bouquet are more susceptible to damage. However, the 13 flowers packed in the inner layer should be intact.
Could you kindly unwrap the bouquet entirely and confirm if this is indeed the situation you've encountered? If so, we would greatly appreciate knowing the exact number of damaged flowers, and we are committed to promptly getting back to you with alternatives.
Your satisfaction is of utmost importance to us, and we are dedicated to resolving this matter to your complete satisfaction.
Respectfully,
Federico
The flowers that I ordered came the wrong color and the stems were broken and they were already dying
Dear Diana,
Thank you for being a valued customer.
I'm truly sorry to hear about your unfortunate experience with your order. Please accept our sincere apologies.
To assist our team in resolving your concerns, please provide pictures of the items that require our attention as mentioned in our claims policy. We appreciate your cooperation in helping us rectify this unfortunate experience for you.
Thank you for sharing your pictures with us. We greatly value your feedback and will use it to improve our services.
If you have any further questions or require additional assistance, please feel free to reach out to us. We are here to help.
Best regards,
Federico
Received 100 roses and they were packed perfectly and looked so beautiful!
Thank you, Christina, your satisfaction means the world to us. Thank you for choosing Global Rose, and we hope to serve you again soon!
Online shopping was easy and delivery was quick however the flowers only lasted two days and did not bloom together. Disappointed to have given this as a gift.
Dear Lisa,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
The flowers were supposed to be delivered on May 9th by 10:30 am and I did not receive them until the next day by 10:30 am. Approximately 35 roses out of 50 were received in conditions to give out to our residents that same day. Was disappointed and expected better service from GlobalRose. I have pictures if you need to see the bad ones.
Dear Gladys,
We are very sorry for the delay of your order and that you expected them to be delivered at a specific time. However, we kindly inform you that our shipping policy states that orders may be delivered 1 day after the original delivery date and that they will be delivered by FedEx or UPS between 8:00 a.m and 6:00 p.m on the requested delivery date and we don't promise a specific time for delivery.
Nevertheless, we are happy to know that your order was delivered within our commitment on May 10 time under tracking number 743217924900.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback! We're glad your carnations arrived on time and in great condition. We apologize for any that didn't meet your expectations. Our team is at your service and if you need help, don't hesitate to reach out at [email protected] We appreciate your support and look forward to serving you again!