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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

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8,553 reviews

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Arizona
1 review
0 helpful votes
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Beautiful roses!
June 3, 2024

Beautiful roses. Delivery was perfect! Will order again

Date of experience: June 3, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Christina,
We are glad you found your order beautiful.
Usually, our roses should last 7-10 days if properly hydrated, so we are not sure what went wrong...

Best regards

Claims department

California
1 review
0 helpful votes
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Great produce and delivery!
June 3, 2024

Have been ordering roses from GlobalRose for almost a decade and have never been disappointed. The order has never been wrong and is always delivered right on time. I highly recommend them!

Date of experience: June 3, 2024
Lina P. — GlobalRose Rep
over a year old

Hi Heather, Thank you for your loyalty and wonderful review! We're glad you've been satisfied with our roses and delivery. Your recommendation means the world to us. If you ever need anything, don't hesitate to reach out.

New Jersey
1 review
0 helpful votes
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They arrived on time. Healthy gorgeous-looking roses. I left them overnight outside it was around 45 degrees then on the next day I placed them in a tall clean bucket with room-temperature water and they opened up gloriously. I am so happy I order from Global Rose

Date of experience: June 3, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for the 5-star review! We're happy you chose Global Rose and that we could bring joy to your space. If you ever need more flowers, we're here for you!

Idaho
1 review
0 helpful votes
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Great purchase
June 3, 2024

Great color, like how they were bundled. I should have unwrapped them earlier to have them bloom a little more but that's on me.

Date of experience: June 3, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for the 5-star review! We're glad you loved the color and bundling of our flowers. If you ever need any assistance or have questions, we're always here to help. Enjoy your beautiful blooms!

North Carolina
1 review
0 helpful votes
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Easy
June 3, 2024

The website is easy to navigate and very clear. The delivery was on time

Date of experience: June 3, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! We're glad you found our website easy to navigate and that your delivery was on time. If there's anything we can do to make your experience even better, please let us know. We appreciate your feedback!

New York
1 review
0 helpful votes
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Recital flowers
June 3, 2024

Okay. Consistency was not great. Price was good for the roses.

Date of experience: June 3, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback, Katie. We're glad you found our prices good, though we apologize for any inconsistency with the roses. Your input helps us improve our service. If you have any specific concerns or need assistance, please don't hesitate to reach out at [email protected] Our team is at your service!

Massachusetts
1 review
0 helpful votes
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I am so happy I decided to order from Global Rose to put together florals for a couple's shower. I will absolutely be ordering from GlobalRose in the future.

Date of experience: June 3, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! We appreciate your support and kind words. If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected] Our team is at your service!

Oregon
1 review
0 helpful votes
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Beautiful yellow Roses
June 3, 2024

The roses were beautiful. The only reason I did not give 5 stars is the baby's breath did not survive. It was brown, I had to go buy the filler flowers from local store.

Date of experience: June 3, 2024
Lina P. — GlobalRose Rep
over a year old

Victoria,
We are glad that you loved your yellow roses! But we are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on May 29 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your gypso so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!

Texas
1 review
0 helpful votes
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Blew it
June 3, 2024

This was my first order from globalrose and I will not order from them again because it was incomplete

Date of experience: June 3, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Tammy,

Thank you for your feedback.

We are very sorry to hear that the quantity of Hydrangeas you received does not match your order.
We wish you had contacted us as soon as you received your order on May 30 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding your order so we could have sent you a replacement as soon as possible.

We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] (mailto:[email protected]) or through our live chat and speak with a live representative. Our team is at your service!

1 review
0 helpful votes
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These worked pretty well for all of my wedding needs. The flowers were not in the best shape when they arrived, but they looked nice in the bouquets. Overall, I think that the price was right and they got the job done.

Date of experience: June 3, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your review, Hannah! We're glad the flowers worked well for your wedding needs. We appreciate your feedback and are pleased they looked nice in the bouquets. If you ever need assistance or have any concerns, please don't hesitate to contact [email protected] or use our live chat. Our team is at your service.

Thank you for choosing Global Rose. Wishing you all the best!

New Jersey
1 review
0 helpful votes
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Great Experience
June 3, 2024

I need to change my delivery date and the company made it an easy process!

Date of experience: June 3, 2024
Lina P. — GlobalRose Rep
over a year old

Hi, Tiffany. Customer satisfaction is our priority, and we're always here to help. If you have any further requests or questions, feel free to reach out. Thank you for the 5-star review!

Indiana
1 review
0 helpful votes
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Quality and good communication
June 3, 2024

Quality product and good communication. Website asked for 24hour variance and company communicated accordingly. I was able to use 100% of my stems.

Date of experience: June 3, 2024
Lina P. — GlobalRose Rep
over a year old

It's great to know we met your expectations with the product and service, and we're glad you enjoyed the flowers. If you need anything else in the future, we're here to assist you. Thank you for choosing Global Rose!

Maryland
1 review
0 helpful votes
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Owner
June 3, 2024

The online site was easy to navigate. The flowers were lovely.

Date of experience: June 3, 2024
Lina P. — GlobalRose Rep
over a year old

Thanks, Pamela. We're glad you found our site easy to navigate and you loved the flowers! If you need more flowers or have any questions, don't hesitate to reach out. Thank you for choosing Global Rose!

California
1 review
0 helpful votes
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Good and fast
June 3, 2024

Delivery was quick roses were fresh. Just a couple of broken stems.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 3, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Vincent,

Thank you for reaching out to us.

We are very sorry to hear that the quality of some of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?

We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.

Best regards,
Federico

Washington
1 review
0 helpful votes
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Impressive
June 3, 2024

Our order arrived on time and well packaged from across the country at half the price of local vendors.

Date of experience: June 3, 2024
Lina P. — GlobalRose Rep
over a year old

We're glad to have met your expectations. We appreciate your feedback and if you need flowers again, we're here to provide excellent service at great prices. Thank you for choosing us!

Pennsylvania
1 review
0 helpful votes
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Flowers were underwhelming. Looked
Old, some were moldy (7) and broken (3)
I trimmed them, stored them in 4" of water and left their bonnets on them, as suggested, until. They were arranged.
Ordering was easy and delivery on time.
Probably wouldn't order from you again. I had to buy additional flowers at costco. They were fresh, and very large. Also, $1 cheaper per stem.

Date of experience: June 3, 2024
Lina P. — GlobalRose Rep
over a year old

Dear LuAnn,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on May 30 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!

North Carolina
1 review
0 helpful votes
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Wonderful and Beautiful
June 3, 2024

I have ordered several times from global rose and have never been disappointed. We did a flower bar for my daughter's bridal brunch and everyone loved it.

Date of experience: June 3, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you, Julie, for your wonderful review, Julie! We're glad your daughter's bridal brunch was a hit with our flowers. Your satisfaction means the world to us. If you ever need more flowers for another special occasion, we'd be happy to help.

Minnesota
1 review
0 helpful votes
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The roses were amazing.
June 3, 2024

Received on time! Roses were beautiful Great! Great! Great!

Date of experience: June 3, 2024
Lina P. — GlobalRose Rep
over a year old

We're happy that your roses arrived on time and were beautiful! Thank you for your kind words and for choosing Global Rose.

Texas
1 review
0 helpful votes
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Good brand. Nice flowers.
June 3, 2024

Ease of website. So far so good. Hoping delivery and flowers go well.

Date of experience: June 3, 2024
Lina P. — GlobalRose Rep
over a year old

Hi Mary. We're glad you found our website easy to use. We hope you enjoy the flowers and if you need anything, please feel free to reach out.

Colorado
1 review
0 helpful votes
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Awesome service
June 3, 2024

On time delivered, very effective shipping. Nice service and customer tracker to follow up the shipment.

Date of experience: June 3, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your kind words, Victor, we appreciate your support and if you need anything else, feel free to reach out. We'll be here for more floral beauty!