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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
61
value
65
shipping
65
quality
63
This company responds to reviews on average within 0 days

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8,462 reviews

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Pennsylvania
1 review
0 helpful votes
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Gorgeous flowers!
June 25, 2024

I definitely recommend this company! They were fantastic with their emails communicating/confirming delivery day & time! I had read the reviews before purchasing and they were spot on! The blue hydrangeas & white roses I purchased for my FDIL's bridal shower were amazing!

Date of experience: June 25, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your 5-star review and for choosing Global Rose! Your feedback inspires us to keep delivering the best.

North Carolina
1 review
0 helpful votes
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Happy Customer
June 24, 2024

Excellent! Order arrived on time and flowers were gorgeous

Date of experience: June 24, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! It's great to hear your flowers arrived on time and were gorgeous. Your satisfaction is our priority, and we look forward to serving you again.

Illinois
1 review
0 helpful votes
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Pricing kept changing as I was trying to place the order. Made it very difficult as it kept taking me out of the system and when I reentered a new price higher of course was implemented. If I wasn't on a timeline I would have just shopped elsewhere given the difficult of the process to order on line.

Date of experience: June 24, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback. We apologize for the inconvenience you experienced during your ordering process. Please keep in mind that the taxes are applied at the end of the checkout process after you have provided your delivery address. We calculate and apply the appropriate sales tax based on the delivery address. If you need assistance, please don't hesitate to reach out at [email protected] we aim to ensure a smooth ordering experience. We appreciate your patience and understanding. Thank you for choosing GR.

Texas
1 review
0 helpful votes
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Global Rose is very riliable
June 24, 2024

All of the flowers came in on time and great quality. The Texas heat affected some of the flowers during delivery, but overall a great company and experience.

Date of experience: June 24, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your positive review! We're glad to hear you were pleased with our service and flower quality. We apologize for the impact of the Texas heat on some of the flowers. With appropriate care, you can bring them back to looking great within the next 12 hours. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html

We appreciate your feedback and support! If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected] Our team is at your service!

California
1 review
0 helpful votes
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Beautiful And fast delivery
June 24, 2024

I was happy to receive my flowers but unhappy that the orange flowers did not bloom about 10% bloomed the rest I had to throw away.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 24, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Claudia,

Thank you for reaching out to us.

We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please provide pictures of all stems that need our attention?

We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.

Best regards,
Federico

Pennsylvania
1 review
0 helpful votes
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LOVE the ROSES
June 24, 2024

Delivered on time and very Fresh. Just started to open up and its been 3 days. Love the yellow, it is very deep

Date of experience: June 24, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your review and for choosing GR! We love to have met your expactations and it's great to know they're opening beautifully. Your satisfaction means everything to us!

South Dakota
1 review
0 helpful votes
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Wonderful
June 24, 2024

Wonderful! I had a great experience on time flowers were beautiful

Date of experience: June 23, 2024
Lina P. — GlobalRose Rep
over a year old

It's lovely that you had a great experience and loved the flowers. We appreciate your feedback and look forward to serving you again, Haley!

Alabama
1 review
0 helpful votes
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Wrong Card in order
June 24, 2024

I received an order with a card that said happy birthday from Steve and Ana, I think. The flowers were beautiful and were the same as I ordered, just letting you know about the mix-up. I will be using your service again.

Date of experience: June 23, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Troy. Thank you for your feedback and for bringing this to our attention. We apologize for the card mix-up and will work to prevent this in the future. We're glad you loved the flowers and appreciate your understanding. We look forward to serving you again!

Nevada
1 review
0 helpful votes
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Professional
June 24, 2024

Website easy to navigate, and place order. Wide variety of roses to choose from. Quality product!

Date of experience: June 23, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Eilene, thank you for your lovely review and for choosing Global Rose! We're committed to providing quality products and excellent service. Looking forward to your next order!

Colorado
1 review
0 helpful votes
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Global Rose is my go to wholesale floral company! On time, great communication, product always great quality.

Date of experience: June 23, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you, Gina! We're honored to be your go-to floral company for events. We appreciate your continued trust and look forward to serving you again for your future events!

Illinois
1 review
0 helpful votes
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Wasn't satisfied
June 23, 2024

Very fast shipping although I was disappointed how the roses looked very dull yellow dead it's not how the demonstration shows.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Rudy,

Thank you for reaching out to us.

We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?

We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.

Best regards,
Federico

Georgia
1 review
0 helpful votes
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Purple carnations
June 22, 2024

The flowers came on time, the communication about shipping and delivery was great and the flowers were beautiful

Date of experience: June 22, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback! We're happy the flowers arrived on time and our customer team is always at your service. It's great to know that you found the flowers beautiful. We appreciate your kind words and hope to serve you soon!

North Carolina
1 review
0 helpful votes
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Very perfect and beauti
June 22, 2024

Beautiful and great colors very very satisfied fast timely delivery

Date of experience: June 22, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you so much for your review! It's great that you loved our roses. If you ever need more beautiful blooms, we're here for you.

Texas
2 reviews
0 helpful votes
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So easy
June 22, 2024

Great price, easy process. The only complaint I would have is trying to get UPS to give me a delivery time... They wouldn't.

Date of experience: June 21, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you so much for your kindness, Thomas. We always aim to meet your expectations with the best quality at affordable prices. Enjoy your blooms!

California
1 review
0 helpful votes
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Great roses
June 21, 2024

Hard to order online but quality was great, came earlier than expected.

Date of experience: June 21, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! We're glad you loved the roses and that they arrived earlier than expected. We appreciate your feedback on the ordering process. If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected] Our team is at your service!

Michigan
1 review
0 helpful votes
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Very convenient
June 20, 2024

Flowers were for an annual dance recital. Flowers arrived on time in a container easy to transport to the venue. Clear instructions were given for care. A beautiful selection of colors were sent. All of the flowers opened within the timeframe we were given except for a bunch of 25 carnations. Consequently, no one purchased the unopened flowers and we were left with not being able to make our money on them. Overall though, a very nice and convenient experience. MUCH better than what we were doing in the past. We plan to perhaps adjust our delivery date and continue to use you in the future!

Date of experience: June 20, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your valuable feedback and for choosing Global Rose for your dance recital flowers. We're glad to hear the overall experience was convenient and that the flowers arrived on time with clear care instructions. We apologize for the issue with the carnations not opening in time, please keep in mind that the time for the carnations to bloom takes up to 24 - 48 Hours. We appreciate your understanding and if you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected] Our team is at your service and we look forward to serving you again!

Alabama
1 review
0 helpful votes
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Rose review
June 20, 2024

The roses were small. 14 were brown on top and not usable.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 20, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Lisa,

Thank you for reaching out to us.

We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm provide pictures of all stems that need our attention?

We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.

Best regards,
Federico

District of Columbia
1 review
0 helpful votes
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Mom's Funeral
June 20, 2024

I needed two dozen red roses for my mom's funeral, but none of the local stores could guarantee that because they weren't receiving them from their vendors. I found GlobalRose online and was able to get them delivered to me in time.

Date of experience: June 20, 2024
Lina P. — GlobalRose Rep
over a year old

We're deeply sorry for your loss, Dean. Thank you for trusting us during such a difficult time. We're glad we could provide the roses you needed for your mom's funeral. If you ever need more, don't hesitate to reach out.

Illinois
1 review
0 helpful votes
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GlobalRose is the only company I'll purchase flowers.
June 20, 2024
Updated review

After discovering GlobalRose I will not purchase flowers with any other company. Price, many choices, they arrive on time and are beautiful.

Date of experience: June 20, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you so much for your review, Michael! We're happy to be your go-to for flowers and we look forward to continuing to bring beauty to your special moments!


You had what I needed
October 27, 2023
Previous review

You had what I needed. Thank you

Date of experience: October 27, 2023
Tennessee
1 review
0 helpful votes
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The florals will make our daughters wedding day dreams come true

Date of experience: June 20, 2024
Lina P. — GlobalRose Rep
over a year old

We're honored to be part of your daughter's special day and happy that our flowers exceeded your expectations. Thank you for your wonderful review!