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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

Instant Feedback

8,525 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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I recently ordered flowers from GlobalRose for a special event, and I am thoroughly impressed with their service and product quality. The customer service team responded quickly to my inquiries and provided invaluable assistance with customs clearance, ensuring a smooth and hassle-free experience.

The flowers arrived in pristine condition, fresh and beautifully packaged. They added a stunning touch to our event, drawing numerous compliments from our guests.

I highly recommend GlobalRose for anyone looking for high-quality flowers and outstanding customer service. Their dedication to customer satisfaction is truly commendable, and I will certainly be ordering from them again in the future!

Date of experience: July 27, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your exceptional review, Patricia! We love to hear that our service and flowers exceeded your expectations. We're always at your service and it's wonderful to know our team could assist. It's great the flowers were a stunning addition to your special event, we're grateful to be part of it and appreciate your recommendation!

California
1 review
0 helpful votes
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Cool
July 27, 2024

Unchained yeah hit the ground running chained nothing stays the same

Date of experience: July 26, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! Nothing makes us happier than delivering fresh blooms that brighten your day. We look forward to serving you again!

District of Columbia
1 review
0 helpful votes
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Gorgeous flowers
July 26, 2024

I got these for my boyfriend and they were GORGEOUS. Got there hours earlier than expected and he loved them. Would totally buy these again,if only to see the smile he gave me when he recieved them again

Date of experience: July 26, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you! Your happiness is our top priority, and we look forward to serving you again.

Pennsylvania
1 review
0 helpful votes
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I cannot express enough my gratitude to The White Rose for making my order experience seamless and enjoyable, from beginning to end. I wholeheartedly recommend their services to anyone seeking to send beautiful, high-quality flowers to a loved one or as a special gift. Thank you for your exceptional service!

Date of experience: July 25, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your review and for choosing us for your special order! We're happy that your experience was seamless and enjoyable. Your recommendation means the world to us. If you ever need beautiful flowers again, we're here for you!

Virginia
1 review
0 helpful votes
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Always arrives on time
July 25, 2024

Flowers arrive prior to peak bloom so I allow for 2-3 days and I've never been disappointed.

Date of experience: July 25, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you! We're glad our flowers consistently meet your expectations and arrive on time. We appreciate your support and look forward to continuing to serve you!

Indiana
1 review
0 helpful votes
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Once again beautiful flowers
July 25, 2024
Updated review

Wonderful, Beautiful, Sexy flowers awesome colors this company has

Date of experience: July 24, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you so much for your kind words! We're glad you loved the flowers and their vibrant colors. We look forward to serving you again!


The Best experience
February 6, 2024
Previous review

The Best experience

Date of experience: February 6, 2024

This is a great company, thanks for your services
February 6, 2024
Previous review

This is a great company, thanks for your services

Date of experience: February 6, 2024

Great and Great service all the time
January 11, 2024
Previous review

Great and Great service all the time

Date of experience: January 11, 2024

It's been GREAT
September 21, 2023
Previous review

It's been GREAT

Date of experience: September 21, 2023

GREAT, and Professional
May 9, 2023
Previous review

GREAT, and Professional

Date of experience: May 8, 2023
California
1 review
0 helpful votes
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Carnations for Lei
July 24, 2024

I needed 100 carnations to make a lei. They arrived fresh and on time. They were buds, not "unfurled" yet, but fortunately I have a couple days for them to bloom out before I need the lei. They smell great in my kitchen in many vases.

Date of experience: July 24, 2024
Lina P. — GlobalRose Rep
over a year old

That sounds lovely! It's great the carnations arrived fresh and on time. Having them as buds allows for a longer display time once they bloom out fully. Thank you for choosing Global Rose.

Texas
1 review
0 helpful votes
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Beautiful product
July 24, 2024

The product is beautiful. Just not notified of a substitution with a non-similar product.

Date of experience: July 24, 2024
Lina P. — GlobalRose Rep
over a year old

Dear April,
We are very sorry that your order was modified. We don't have any notification from your greenhouse that a substitution was made.
We wish you had contacted us as soon as you received your order on July 23 letting us know that you received a different product so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding a different product being received so we could have sent you an order with the correct product from our next-day section.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative as you have done before. Our team is at your service!

Texas
1 review
0 helpful votes
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Beautiful!
July 24, 2024

Beautiful roses! A great "go to" that is always a winner - love the pink mondial roses!

Date of experience: July 24, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback and for choosing Global Rose! We're glad the roses met your expectations, Amy. Your satisfaction is important to us. If there's anything we can do to make your experience a 5-star one, feel free to share.

Georgia
1 review
0 helpful votes
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Beautiful
July 24, 2024

The flowers were packaged well they were delivered on time overall great experience

Date of experience: July 23, 2024
Lina P. — GlobalRose Rep
over a year old

Your satisfaction is our top priority, and we're glad you had a great experience. Thank you for your feedback and support, Shanell!

Sweden
1 review
0 helpful votes
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Great Purxhaae
July 24, 2024

I won't buy roses anywhere else now! They were most beautiful and lasted a long time.

Date of experience: July 23, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you so much for your 5-star review and for choosing Global Rose! It's great to hear that you loved the roses and they lasted a long time. Your satisfaction is our top priority, and we look forward to serving you again!

Illinois
1 review
0 helpful votes
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Beautiful Roses
July 23, 2024

The roses were beautiful and arrived in time in excellent condition!

Date of experience: July 23, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your 5-star review! We're happy you found the flowers beautiful. If you ever need more stunning blooms, we'll be here to help.

Texas
2 reviews
3 helpful votes
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Rose petals
July 23, 2024

Easy to order from the website. Petals arrived on time and healthy.

Date of experience: July 23, 2024
Lina P. — GlobalRose Rep
over a year old

We love to hear about your positive experience! Thank you for sharing your feedback and high rating, Scotti. If you ever need more floral beauty, don't hesitate to reach out, our team is at your service!

Virginia
1 review
0 helpful votes
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Thank you.
July 23, 2024

All the stems arrived in terrific shape and have lasted for a long time.

Date of experience: July 22, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you, Patricia! We love that your flowers arrived in excellent condition and met your expectations. If you ever need more, please let us know. Thank you for choosing GR.

Texas
1 review
0 helpful votes
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Not Dethroned
July 22, 2024

Ladies on chat tried to help but are providing wrong info. I wasn't ready to clean and dethron roses

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 22, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Dacio,
Thank you for your order and for reaching out.
We are really sorry you were not satisfied with the product and that the final product had some thorns.
Can you please send us pictures of the flowers received so we can investigate the issue?

We look forward to this

Best regards

Claims department

Illinois
1 review
0 helpful votes
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Attentive customer service!
July 22, 2024
Updated review

Something happened when placing my order through the website and it came up with the wrong delivery address. A chat with customer service addressed it promptly without difficulty, and everything was delivered just as planned! We were even able to add a name to the card before the order was delivered. Thank you!

Date of experience: July 22, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Kelly. We're glad our customer service team assisted you and everything was delivered as planned. Your satisfaction is our goal and we appreciate your kind words. Thank you for choosing Global Rose!


Would like to include a message card in the order
January 25, 2023
Previous review

Would like to include a message card in the order

Date of experience: January 24, 2023
New York
1 review
0 helpful votes
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10 Year Anniversary
July 22, 2024

I bought the 100 red roses package for my fiance and our 10 year anniversary. I am was incredibly impressed with the quality. I am
Really grateful to have used GlobalRose. My fiance loved them. Delivery was perfect and the roses were even better than described. I will 100 percent used them again.

Date of experience: July 22, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for the review! It's great to have been part of your special moment. We're happy the roses impressed you and your fiancée loved them. We look forward to serving you in future special celebrations!

Alabama
1 review
0 helpful votes
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Will order again
July 22, 2024

Over all I will order again. We did have a little disappointed but not the companies fault. Maybe the shipping company and maybe some of ours.2 of out 6 boxes were crushed some, flowers were ok. The smaller wedding roses did not last but a day and a half... maybe to small of vases for them to make it over night to the reception after setting them up. Defiantly beautiful and smell great. Will order again from them. Delivery was exactly on time and delivered to the hotel we requested.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 22, 2024
Lina P. — GlobalRose Rep
over a year old

Dear James,

Thank you for reaching out to us.

We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?

We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.

Best regards,
Federico

Virginia
1 review
0 helpful votes
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Delivered on time as promised; thanks! We needed eucalyptus to add to our wedding flowers we grew. Great way to dress up our brides bouquet, bridesmaids hoops, and there was enough for the flower girls' crowns, too.
Please note: DO NOT REFRIGERATE! We made that mistake, and lost some of our lovely eucalyptus. Simply put the stems in a cool room in a bucket of water.

Date of experience: July 22, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for the wonderful review! We're glad the eucalyptus worked perfectly for your wedding flowers. It sounds like everything looked beautiful and we're honored to be part of it! Flowers must be at room temperature in the coolest room in your house, away from heat and wind, until they are in use. You should not put them inside your refrigerator unless it contains no fruits and vegetables at all. Fruits and vegetables may cause harm.

We appreciate your support and hope to serve you again in the future. Thank you for choosing Global Rose!

New York
1 review
0 helpful votes
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Missing...
July 22, 2024

Flowers were pretty, she does like them. My wife did not receive 100 roses, it was more like 90.

Date of experience: July 22, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Janessa,
Thank you for reaching out.
We are really sorry for this.
Can you please send us pictures of all the roses received?
We look forward to receiving this in order to proceed.

Best regards

Claims department