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Glasses Direct

3.5

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Glasses Direct Reviews Summary

GlassesDirect is an online retailer of prescription glasses and sunglasses. They offer a wide range of frames from various brands, including designer labels like Ray-Ban and Oakley.

This summary is generated by AI, based on text from customer reviews

service
3
value
3
shipping
2
returns
2
quality
2
GB
3 reviews
2 helpful votes
Follow SM B.
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Great company. I'm from the UK and have ordered from here numerous times. Great for the price and speedy service. I've paid a lot more for less quality from other sites and sure things go wrong - glasses disappeared on delivery as Royal Mail delivered to wrong house. They immediately sent new pair. Can't argue with that.

Date of experience: February 26, 2024
GB
1 review
1 helpful vote
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Dreadful
September 30, 2023

Ordered then waited for glasses. No acknowledgement or contact whatsoever. Contacted customer service but they couldn't trace me or my order despite money taken from credit card. Shambolic.

Date of experience: September 30, 2023
GB
5 reviews
10 helpful votes
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It has never ceases to amaze me how high street opticians still get away with the prices they charge compared to sellers like Glasses Direct. A couple of simple measurements for pupil distance and length of arms, plus a copy of your prescription and within a week or so you will get good quality spectacles by post. Cant fault the service or the product.

Date of experience: May 23, 2019
GB
99 reviews
406 helpful votes
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Great site to buy your glasses... very good customer service and the glasses were superb. Extremely reasonably priced.

Date of experience: March 6, 2011