
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
Glamulet has 1,501 customer reviews and ranks 331st in the Fashion Jewelry category. Common review topics include christmas delivery, pandora bracelet, photo charm.
Received phony tracking number for my merchandise then never received the merchandise at all.
Came super fast, very impressive & jewelry will last a lifetime.
I ordered two "birthstone" charms to be given as presents, unfortunately these inferior items are not fit to be given. The picture on the website is misleading, and the green one - supposedly the birthstone for August - is a dull yellowy colour which looks drab and ugly. It is too much of a hassle to return these goods, however I have learnt my lesson and will not be buying again from Glamulet
I love gamulate and buy a lot from them but the postage i find just a little 2 expensive other than that service quaility of jewellery beautiful. Packages they send items in is also great i miss the deal they use to do of a item every day at 9.99
I ordered some charms through Glamulet with a delivery of 5-7 days on 8th October 2016 I have still not received my order. When I try and track my order it two days ago it told me this tracking order doesn't exist. When I track it today it says it
2016-10-09 14:53:00 ShangHaiShi NANQIAO Posting
2016-10-10 11:59:19 ShangHaiShi SHANGHAI Despatch from Sorting Center
2016-10-10 11:59:19 ShangHaiShi SHANGHAI Despatch from Sorting Center
I am very concerned as this order was for my daughter which she ordered with money she was given for her birthday and since I have received an email to rate Glamulet it makes me think they beleive I have received the order
ORDERED A CHARM TO PUT ON MY BRACELET AND I AM SO PLEASED WITH THE FINISHED PRODUCT. WILL CERTAINLY BE ORDERING AGAIN IN THE FUTURE
When my charm arrived there was cracks in the photograph very disappointed as both my dogs have now passed away
I am still waiting on a reply to my email. My tracking number does not work and I am unsure if I even going to receive my product!
Simple site to use, no problems, would use this site again
Ordered a personalised photo charm from this website for a birthday gift. When it arrived it had a total stranger on it and the company fail to respond to my emails. Theifs!
I loved using glamulet their products are a reflection and more of the prices they charge, I absolutely love my purchase and as for the person I bought it for, on their behalf I can concur the same opinion.
Beautiful charm realistically priced but so slow to arrive I forgot I had purchased it and ending up buying something else for my niece
Reasonable priced, prompt delivery! Very satisfied.
Very happy with my order, fast delivery, and very good communication thankyou
I have been calling and emailing the Customer Service Hotline and email address. NOBODY is responding to my QUERY! I had paid for my order, please return my money if you don't deliver or just even update me with the current condition of my order. I tracked the order in the EMS site, there was no progress going on since Sept 28,2016 when I received an email about the shipment of my orders! I am so disappointed! GOSH!
I need to look into this a bit more when I have more time
Received my charms nothing like advertised they look like the ones I have on my pandora bracelet but they are not. Mailed from China with no instructions where to return they also no receipts
Dear Jean,
We are so sorry to hear this product didn't meet your expectation.
Could you please send us a picture to [email protected] clearly indicating this issue so that we can figure it out the best solution to this problem, thanks!
Best Regards,
CS Support Team
Personalised photo charm absolutely beautiful and received within days of placing the order. Fantastic! Thank you
When selecting shipping options it tells you it will take 3-5 business days however 6 business days later I am still waiting for my item.
I got my ring with no problems I will be ordering soon
Dear Thea,
My deep apology for keeping you waiting.
Please be advised this package is well in transit to your destination. We've pushed it for you. Please kindly be patient, thanks!
Best Regards,
CS Support Team