Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Gixen has established a strong reputation among its users for its reliability, ease of use, and cost-effectiveness as an eBay sniping service. Customers consistently highlight the effectiveness of both the free and subscription-based options, praising the tool's ability to save time and money while minimizing bidding wars. The owner’s dedication to customer support and communication during updates further enhances user satisfaction. While there are minimal concerns regarding service failures, these are infrequent and generally acknowledged as part of the bidding process. Overall, Gixen is regarded as a top choice for serious eBay bidders, delivering consistent performance and value.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Brilliant service. Never had any problems. The only time that I haven't won was when I was sniped with a bigger pffer than mine!
Been using Gixen for many years and it does exactly what I need to do. Very reliable and easy to use. You won't go wrong with using Gixen!
I need a bidding service as living overseas it allows me to sleep in the middle of the night or early morning when the bidding ends. I also want the ability to cancel my bid or adjust it whenever I want. Gixen does all of this, is the lowest price for its wonderful service, and is a totally ethical way to bid. I do not use their free service. I want to pay for it as it should not be free. I have been using Gixen for years and need nothing else. Bless you, Mario.
I have used Gixen for many years. It is extremely affordable and effective. I can just set it and forget it. With the multiple mirror sites, I have confidence (and history) that IF I lose the bid, it was only because someone bid higher - not because somebody got there first. It is the only sniping program I use. I only wish I could use it on other auction sites.
I've been using Gixen for quite some time since the program I was using became quite expensive to use.
I used the free version at first and found the program very easy to use with no problems. It won me many auctions which made me want to reward the site owner by subscribing to use the program especially as it wasn't expensive, and when you subscribe Gixen covers you with a mirror site to give a secondary chance in case the main site gets any problems.
I've only needed to contact customer services once and I got a reply straight away but depending on where you live you may have to allow for time differences.
I would highly recommend Gixen to everyone that bids on auctions so give it a try you can't go wrong when somethings free to use.
For quite a few years now I have used Gixen as my only sniping service and it has never failed me. It is easy to use, the operator is very responsive to inquiries, and is continuously updating Gixen and keeping users informed of what changes are happening, and explaining what and why those changes are happening. It is free but there is very modest fee to use its mirror service, which I do and highly recommend.
I have been using Gixen for years and it has been perfect for me in every respect. Every snipe I have ever placed has been executed punctually. There have been continual improvements in functionality without yielding to the pointless ridiculous revamping of the site that is endemic to the internet. The owner/operator Mario is attentive to operations and issues and provides a user forum that has been helpful to me in the past. The fees are modest and it feels good to pay them to a hands on site owner that is so responsive.
Gixen is the best auction sniping tool I have ever used. I haven't experienced any failed transactions and i choose to subscribe as the fees are more than reasonable and it's great to know there's a backup bid if one fails. I'd highly recommend Gixen to anyone.
No complaints. It was easy to use and it was easy to set up. I think this is excellent for the cost.
Top Notch, Reliable Safe & Secure sniping system - I have used Gixen for many years to consistently win items on eBay. It's safe and stress free - no more being tied to the computer to manually snipe an auction at the last minute. Just set your snipe and let Gixen do the hard work. Another plus is the great support (including excellent sniping advice) from Mario the owner of Gixen
I can't imagine shopping on Ebay without Gixen. I've used Gixen for years & can't remember a time it's failed me. It's convenient to know I can enter my bid ahead of time & not worry about being at my computer when the auction ends (however, it's also exciting to watch the seconds ticking down to 5, 4, 3 & then seeing my bid swoop in to take the prize!). Plus, Mario is very good-looking. As long as I'm Ebaying, I'm using Gixen.
I and several others I know have been using the Gixen eBay auction bidding service for years and have never had any problems with it, especially problems that could even remotely be attributed to security breaches or malware. Yes, it is a small business but that doesn't mean the owner doesn't know what he is doing or that he is careless with his or his client's security. I have found Gixen simple to use, inexpensive as a service, and timely with my eBay auction purchases, and I wouldn't hesitate to recommend it to anyone interested in winning eBay auctions with minimal effort or expense.
I've used ebay for many years and started to use another sniper, but this one was poor in features and expensive; so I've looked for another software and found gixen:
Gixen is very easy to use and very cheap (fixed amount per year); you can even use the free version to try it.
It has nice features that allows to create bid groups when you only want to win one item out of several;
The paid version is 100% reliable: you decide how much you are ready to bid and let the service do it for you
Most of the time, you win the auction at a lower price than you would have manually: no bid war!
It's a no brainer!
You don't have anything to install (so no risk of virus);
Gixen is an exceptional tool when bidding on eBay. I have been using the service since the developer started, and he works continuously to make it better. Plus, he's a friendly and communicative guy. If you want to keep the service around you should donate a few bucks a year to support him. I do and it's money very well spent.
I've used the Gixen tool on quite a few Ebay purchases at this point, and have yet to lose out on any auctions when using it. It is completely web-based, so there is no software to install, and it is accessible from anywhere you can load a web page. Highly recommended.
Gixen has been my go to solution for hotly contested ebay items where I want to make sure I win the bid. The website is easy to use and works every time (unless I end up bidding too low). The mobile app works just the same as the website. The free service is perfect, and I even ended up subscribing to the mirror service just because I wanted to support the team that built it. I recommend Gixen anytime somebody brings up ebay.
No more staying up all night to bid on an eBay item. Just set your top bid and it'll only bid above last bid (rarely using top bid). I've gotten so many more deals without having to watch the countdown for last minute bids.
An excellent way to get the items
You really want & at such little cost.
I can't praise it enough, keep up the
Good work.
Gixen has helped me win so many auctions! There's no way of measuring how much money it has saved me, but I know it's considerable. It's so easy to use and I've never once had a snipe fail to go through, like I did with other sniping services. Highly recommended!
I used Phantom Bidder for years. Recently because of changes at eBay they discontinued their services. After much research I signed up with Gixen for the paid service. It's worked flawlessly for me. Zero complaints
Answer: TOTALLY LEGIT! Been a paid up user for over a decade and never had a single problem.
Answer: It is obvious the reviewer had all the problems that he incorrectly blames on Gixen because he has visited other websites that have put malware/spyware/keyloggers/viruses on his computer. He won't admit that his problems are his own fault so falsely blames GIXEN for his own incompetence.
Answer: I have not needed to reach Customer Service. Their online help is pretty good. Just read.
Answer: It just works. Simple user interface. You can just "set it and forget it". Maybe the best online tool I have ever encountered.
Answer: Nothing at all. Gixen main service is free up to 4 winning snipes a month. Reliability for the free service is 99.5%. If you want higher reliability you can subscribe to Gixen Mirror. In that case your bid is sent twice, from two servers in different regions to minimize chance of failure. Gixen Mirror is inexpensive, around $6 / year, and there are different subscription types that can be seen on the settings page.

