Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Gixen has established a strong reputation among its users for its reliability, ease of use, and cost-effectiveness as an eBay sniping service. Customers consistently highlight the effectiveness of both the free and subscription-based options, praising the tool's ability to save time and money while minimizing bidding wars. The owner’s dedication to customer support and communication during updates further enhances user satisfaction. While there are minimal concerns regarding service failures, these are infrequent and generally acknowledged as part of the bidding process. Overall, Gixen is regarded as a top choice for serious eBay bidders, delivering consistent performance and value.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
After using Gixen for about three years, I can whole-heartedly recommend it. I have had no problems and would not be without it.
Guys at Gixen put a lot of effort and attention maintaining their service at highest possible quality. I like their business model. After using free version for a while, i felt like they really deserve by subscription plan. Really appriciate their efforts and satisfied with the service. Try it yourself and if you like it, don't be shy to subscribe.
I have used Gixen (both free and paid versions over the years, which is very inexpensive) and it's the only auction sniping service I'll ever use. You have to know how to work it and realize that timing is extremely important for auction sniping, and factor in server transmission delays. If you don't know how to maneuver that stuff, you will get frustrated, but that isn't Gixen's fault. Those who don't know what they're doing may blame Gixen, but the service is as flawless as such a thing can be. They are transparent and do what they say they're going to do. They are trustworthy.
Have used the free version for years, and more recently upgraded to the premium version. Works extremely well, very simple, works from mobile or PC, good communications from the service owners. Never had reason to contact their support as have never had a single issue!
Can't fault the excellent service, I'm always kept up to date by the operator of GIXEN
Give it a try...
Just a note to say that i've been using Gixen for over 2 years to bid on ebay,
Never missed a bid and always spot on, best to have the mirror service for $6,
Worth every penny, go to bed knowing that my snipes will always go through,
Not that i win everytime of course, kent1944
I have been a subscriber for over five years. It is so simple to use and is my prime way of buying auctioned items.
I've used Gixen for over a year now and have never had any problems.
I've bought quite a few items using it. A lot of the time I get out bid, but that's partly because I'm looking to pick up items cheap in auctions which I can then restore and trade at a profit, so my bids are low...
I'm a mirror subscriber which I'd recommend for any regular user, although in fact I never missed a bid because of one of the mirror's being down.
The user interface is a bit clunky, but I don't care: I used to be a Unix sysadmin and its a lot better than that stuff;-).
Mario and the community are responsive and helpful with the odd problem.
Really I just love it and think its a great deal!
PS Mario is right: Gixen doesn't work in a way which makes it at all likely to put malware on your machine. Most web sites are much, much, worse...
Have used Gixen for many years with pretty much no problems and very good communications from them when required.
Ive been a paid user for many years and I never buy direct from eBay but always go through the site. Its very easy to use. You put in your maximum bit and a few seconds before the auction ends it places your bid. If the price is lower than your maximum bit, you win it. Easy. You don't get caught up in bidding wars or miss items because you forget to bid. Once you decide on your maximum price you can just set it and walk away. Ive won many things from using it and the only times I haven't won is when the price is more than Im prepared to pay for the item so it doesn't bother me. There is no software to install, its just a website that you visit so there is no danger of spyware or malware getting onto your computer. A very happy customer.
Wonderful software! Very reliable. Collecting comics and action figures became SO MUCH EASIER after Gixen. It changed my life. Just do it! And use it!
I am using gixen for a few years now and have just good words for it. Its easy to use, user frendly, the moderator is the best, always good and friendly support and the bidding is accurate. You have options to make the bidding even better with the mirror server and other little adjustments.
I can just say I am using it all the time and without any problems or fails on my bids.
Gixen is Great!
I have been using Gixen and Gixen Mirror service for years. As long as someone else using "Gixen" doesn't bid higher than you, the service usually wins the auction you are bidding on for you! I would and have recommended Gixen to other Ebayers for as long as I have used it.
I suffered a Stroke in 2015. It caused some brain damage issues. I have almost no short term memory. Before PC happened, I would now be classified as a mental defective. But I get by. Gixen allows me to list an item for certain and set a price I am willing to pay. I get e mailed when I have long forgotten about an item. The result is shown and I then pop to E bay and Pay. Look it's simple, it has organized me despite the mental problems I have. It removes a lot of stress about last minute bids. You can group items so you only end up with the first one won. All the other grouped bids are cancelled by a successful outcome. I had to rejoin once as my computer crashed and I lost the saved login details. No Problem I just paid for another membership and I was back in business. I do not know how to recover my old |ID. I liked the straightforwardness of a new one. Two days later I was ahead of the game due to savings far exceeding the annual fee. It has never failed me. Wqhich is why I say it is reliable. It'; s so inexpensive it's crazy cheap, yet a truly great friend to persons like myself who try to get by on a pension and have memory issues. If I am focussed on something as I am on this review at the moment, the memory issues are not apparent. However if my cat interrupts me I could forget to finish it. Or even to post it. Less than the price of a Pint in some Cities, and unlike Guiness and the like, It does do you some good, financially speaking.:-) because the items I have bought at significant savings have put a big smile on my face and keep it there. One problem about writing this review is there will be more competition for items and I may not get to win as many auctions at rediculous bargain prices BUT I supopose I have to be Honest and it is just the end of 'The season of 'Good Will To All Men' so here's my Review. I hope you do not read it. I LOVE the advantage being a Gixen User gives me. I suppose that's not too charitable but life's not fair, wise up to it! Take the advantage and run with it for goodness sake.
Gixen has served me well and never failed. Helps me to avoid bidding wars, pushing up the price. The interface may not be particularly pretty or swish modern but it just works infallibly. The mirror service costs such a tiny amount annually that it would be crazy not to use it.
Go for Gixen - you will be glad you did. I certainly am.
Been using Gixen for over 6 years and it is very reliable. Easy to use and inexpensive. Saves me the time of waiting around for auctions to end. Also prevents me from overbidding by planning ahead. Love it!
I own an impressive collection of art (ceramics, decorative arts etc) which I would not have if it wasn't for Gixen, big ups guys!
I have been using Gixen for a number of years having moved from another site that kept losing my bids. Since that time I have not had any trouble with snipes being applied to Ebay at all. Highly recommended A+++
Been using Gixen for years and never been let down. Use it and prove it for yourself!
Go on - you know you want to!
Excellent service, has saved me many pounds over the years, long may it continue. The option (which I have always taken up) to pay very little to have the "backup" server makes the service more secure.
Answer: TOTALLY LEGIT! Been a paid up user for over a decade and never had a single problem.
Answer: It is obvious the reviewer had all the problems that he incorrectly blames on Gixen because he has visited other websites that have put malware/spyware/keyloggers/viruses on his computer. He won't admit that his problems are his own fault so falsely blames GIXEN for his own incompetence.
Answer: I have not needed to reach Customer Service. Their online help is pretty good. Just read.
Answer: It just works. Simple user interface. You can just "set it and forget it". Maybe the best online tool I have ever encountered.
Answer: Nothing at all. Gixen main service is free up to 4 winning snipes a month. Reliability for the free service is 99.5%. If you want higher reliability you can subscribe to Gixen Mirror. In that case your bid is sent twice, from two servers in different regions to minimize chance of failure. Gixen Mirror is inexpensive, around $6 / year, and there are different subscription types that can be seen on the settings page.

