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GigSalad Reviews Summary
GigSalad has a rating of 3.7 stars from 249 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GigSalad most frequently mention customer service, several years and potential clients. GigSalad ranks 3rd among Event Planning sites.
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This could be a great service, but their policy to force the client to pay BOTH the deposit and balance up front, then refuse to give the vendor the money til days AFTER the gig is done is absurd. I never, ever play until I have received the full payment. Had GigSalad not hidden this policy, I never would have joined. As it is I do not plan to renew, and I have to tell every potential client to please NOT book through GigSalad. My other option is list the whole amount as the "deposit" so I actually receive it. Extremely dissatisfied with their customer service too.
Booking with GigSalad
I am happy booking with GigSalad. They are throughly Proffessional in their manner of handling business. I'll use them for a long time - years! M Mayhall
Thank you for the kind words, Michael! We appreciate you being a part of our platform.
I am happy that I found GigSalad for advertising of my business and getting leads! It is easy to navigate and has helped me earn extra money and build clientele. Thank you GigSalad!
We love hearing this, Vena! Thank you for taking the time to review our service!
If I were you I would make sure you have GigSalad on your team they are great and a lot of help believe me
This is so nice to hear, Darian. Thank you for the kind words!
It took a minute for gigs to roll in but good things always do. I highly recommend Gigsalad for vendors. Once I took the plunge of buying a package the big gigs started rolling in. I will continue to be a vendor because life is easier going through them. They send me really good customers. Thanks Gigsalad!
Hi Carolyn, we're so glad to hear that we're working for you! Thank you for being a part of our community!
Just want to say that I've been a Gigsalad member now for a few years and they are an upstanding organization. I'm a solo guitarist who has increased my exposure and bookings using GigSalad and looking forward to being with them for years to come.
Hi Mike, this is why we do what we do! We're so happy you're finding success with our platform. Thank you for the awesome feedback!
I have been with this company for 8 years very satisfied with all their services. Highly recommended.
That's awesome, Todd! Thanks for sticking with us all these years!
I have enjoyed advertising my entertainment business through Gig Salad. It has brought me many new clients.
We love hearing that, Richard! Thank you for your kind words.
Gig Salad has the exposure and clientele to offer up many categories of entertainment gigs to keep the talent busy! Great service following up, thank you!
We love keeping you busy, Jimmy! Thank you for your kind words.
Great website, good product, great customer service... very useful business tool.
We are magicians, and gigsalad has helped us get over 15 gigs in the last 6 months... their fees are a bit higher than others, because they charge a fee to both the entertainer and buyer... but still well worth it.
5 stars all the way!
How awesome, Jonathan! Thank you for sharing your success with us.
Over the years I have received many gigs from GigSalad. My clients have appreciated the streamlined way that GigSalad accepts payments and organises the gig details. I recommend this company.
We love hearing this, Sean! Thank you so much for sharing and we're happy to know that your clients love the platform, too.
I've used GigSalad booking service to advertise my music business for over 8 years. Their staff has been professional throughout the years: I appreciate their attention to detail; promptness; reliability; and their client service is unparalleled (I've tried other services but didn't last). Looking forward to more years to come. Thanks!
Hi Helen, we appreciate you being with us for so many years! Members like you are why we are successful and we don't take that lightly. Thank you for the kind words!
They have a great profile presentation for potential costumers and an easy to use promo kit. Through the years, I have gotten some pretty good clients. They have a friendly, helpful, professional staff. I would recommend GigSalad if you are looking to book gigs; especially if you want to play different types of gigs that you cannot find such as corporate gigs.
Thank you for the kind words, Terry! We love hearing this from our members and appreciate you being a part of our GigSalad community.
I've used GigSalad for several years and have always been impressed with the simplicity and efficiency of their system: People seeking my services as Santa come to their site, see my listing, read my reviews -- and I end up with a slew of pre-paid, guaranteed bookings year after year.
Their program for setting up your Promo-Kit is easy to follow, their Pay-Out System is quick and painless and, no matter what level of Membership you choose to use, their fee for services rendered is totally reasonable.
I recommend GigSalad for anyone looking to make a living (or earn a few extra bucks on the side) as a performer or artist...
Yours for a Very Merry!
John WIlson, aka Santa Claus in Person (Las Vegas)
Hi John, thank you for your thoughtful review! Knowing that our system is easy to use and is bringing you lots of work is music to our ears. We hope you had a wonderful holiday season and have a great 2020!
I have been using "gig salad" for 2 seasons and have recommended this web page to several colleges. I have been very pleased with the service provided.
Hi Art, thank you for recommending us to your friends! We're so happy to hear you love the service.
GigSalad is a great way to connect my musical services for clients to hire me for their events.The longer I stay with them the more gigs i get hired for. I believe great reviews bring more gigs!
Hi Jim, you're right! Great reviews are important and we're happy to hear that our platform is working for you!
Provides a reliable channel for advertising and booking piano gigs. Generally produces more jobs than Facebook or other gig sites.
Hi Alan, thanks for sharing! We're glad to be another resource to help you land more bookings.
GigSalad has always been a marketing tool to get your business name out there. For a sole proprietor, the marketing aspects help reach well outside the local area and even state. I've welcomed the additional benefit that GigSalad offers my small business and appreciate it's effectiveness. Would recommend administration fees be adjusted. Fees should be reduced to less than. 017 per dollar received, not the. 08% per financial transaction currently administered.
Hi Andrew, thank you for the feedback. We will certainly consider your suggestion as we look ahead to our goals for 2020. We hope the platform continues to help your marketing efforts!
I really appreciate the customer service and the fact that they always answer the phone when I need them. I've gotten some great gigs from Gig Salad high-quality wonderful generous review that I just got reinforces my faith in working through Gig Salad.
That's so wonderful to hear, Elizabeth! Thank you for using our platform.
Great service! I am new, here. From Washington state where I was an accomplished and busy Santa. I decided late in the year to see if I could land a couple of gigs in California and within hours, I had multiple opportunities to bid jobs and have landed a couple of nice ones to make my season cheerful!
What a great story! So glad we could help make your move a successful one, Santa Rob!
From the business
GigSalad helps you hire live entertainment & book event services for your events!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ellie, we're sorry to hear that you're dissatisfied. You reached out to our team last year about this question but never returned our call. We don't hide anything about our process and send each new member a welcome email outlining how everything works. That being said, we do offer a feature that allows you to accept payment offsite, and then come back and mark the lead as booked by paying the service fee. We know that flexibility is important and strive to implement tools that allow you to use your own system. I don't show that you've contacted us since last year, so again, I'm sorry that you're dissatisfied with our customer service - but we're always happy to help. You can call us at 417-889-9909 or email us at [email protected]. Thanks, Ellie.