GigaProsReviews 475

I've had nothing but success when working with Gigapros team of experts. The set-up was fast - I was transferring my test sites within minutes of receiving their (five) instant welcome emails. They did the backups and transfers until the old host finally made a good copy that was usable. Their professionalism is evident from the very first time you contact you have with them.
Value for what I'm receiving is excellent.
Speed connectivity is pretty fast, uptime is great and features are unqiue.
They also offer very useful free tools.
It is an extremely proficient host and usually manages to answer support tickets in 10 minutes or less.

So far, I am extremely impressed with these guys. I've been an Gigapros customer for over 8 months now, there attention to detail, great customer service and excellent pricing make them the only choice for my web hosting needs, I would recommend them to anyone. The availability of both live online support and phone support is fine.
Recently-ish they have made it possible for only business plans to have parked domains, which means a pricey upgrade if you want to host two of your small personal sites with the same account.
Very kind, easy to work with, and exceptional service and value. The perfect host!

Like most I did the research and spent hours looking at reviews for the various hosts. Having read good reviews about gigapros services, I decided to give them a try. I contacted them directly, told my requirements and their team offered me a good fit for my needs.
It took about a half hour to an hour for my VPS to be configured and ready. The server that I was placed on was faster in just about every way than the servers I had been on in the past and I have not experienced any downtime that I was not notified about beforehand.
Given their recent upgrades and expanded offerings I see no reason I would ever go anywhere else!

Love these guys. I've been with Gigapros for more than 8 months and have loved their hosting and service.
They are great - I had some initial troubles setting up/transferring from my old host but customer support was very helpful. They have a live chat feature that's very useful for real time problem solving.
The only thing I would change is to make the interface more user friendly when editing my Web sites.
And for what you get, the prices are fantastic.
Lots of features!

I'd like to say that Gigapros are the most professional and engaging technical professionals I've dealt with in the past 10 years. I had a couple of questions during the initial setup, I received very quick and informative responses from the staff at Gigapros. I am very happy with the performance of my sites there.
Leaving that apart, things have been great so far - it was easy to setup the site, transfer the files/sql data and so I'm giving it a 5 throughout.

Well, Gigapros have been an amazing host. Support is quick and extremely helpful. All of my issues and questions were answered within a few minutes at most, and the issues themselves were quickly resolved as well.
Its server is also more stable and reliable than the host I had.
Top notch support, affordable pricing, and I haven't seen a bit of downtime.
They're cheap, bandwidth is plenty and domains unlimited but you get what you pay for!
Gigapros is an extremely proficient company and usually manages to answer support tickets in 10 minutes or less.

It happened so that I signed up for Gigapros in May 2013 and it's been an excellent experience. I enjoy the up close and personal approach of the administrators and the support is always fast and accurate. My uptime has been fabulous and I love how much space I have for a relatively low price.
They deliver a genuine focus on problem-solving.
I've tested 100 connections at once with the wordpress website. They paused in 2 minutes, and then they operated normally as if nothing had happened.
Performance is great, up-time too, and the service is phenomenal!

I like Gigapros hosting. It is one of the most professional and engaging technical professionals I've dealt with in the past 10 years. I had a couple of questions during the initial setup, I received very quick and informative responses from the staff.
The billing process is a little convoluted, but not a big deal - just pay attention to what they are asking you to do. And for what you get, the prices are fantastic. Lots of companies charge a lot more for a lot less.

Don't look any further just go for Gigapros and you'll be happy.

I looked online for reviews of Gigapros and found only positive reviews which I thought was fishy since it was too good to be true.
According to the support, they are very prompt and giving 100% perfect answers to the customer. If there are any other problem, they will connect to the client machine through logmein account and they will fix it.
Their control panels are easy to use and intuitive, as is their account and billing interface.

Very kind, easy to work with, and exceptional service and value. The perfect host!

I have been using Gigapros since May 2013 and must say that their services are superb.
The availability of both live online support and phone support is fine. They are the most professional and engaging technical professionals I've dealt with in the past 10 years. They go above and beyond the call of duty, something that is rare in today's business climate.
As far as the up-time. It is very good. I have monitoring software for keeping up-time statistics and so far the up-time is unparralled.
Overall, I absolutely thrilled to be hosting with them! Why choose a different host? All you need is Gigapros!

Gigapros is a very good hosting company so far. They have excellent support, and prices are good. There is always a very intelligent person on the other end of live chat who takes care of your needs immediately. Sites are always up and run as fast.
Easy to set up, paypal payments means that from the US my payments are easily done, and any isues we've come up with have been solved through the online support chat by people who are always helpful and polite.
Well done guys. Other hosting companies could learn a bit from you guys on pricing, technology and excellent customer service.

I'm pleased to say that Gigapros.com have delivered exactly on their 99.9% uptime promise.
So far, everything has been absolutely amazing. Their VPS systems are fully managed and the help they provide is impeccable.
Very happy so far and my sites are loading much quicker and I am now in control of my server, no limitations and fully managed so if there is anything I would like to experiment with I know I have the help at hand, no more signing up to forums to get a bunch of nonsensical answers or scouring the internet, a simple email away and they will provide all the details I need.
Thanks Gigapros for providing me with professional services!

I went through five different hosts before finding Gigapros. For me Gigapros have extremely fast network.
The features are top notch and have been unmatched by almost all the hosts I have ever seen.
This web host, besides a robust infrastructure, has an exceptional support. They've handled every ticket quickly, and with the responses you'd want from the very start.
The prices are higher but they do not oversell and you get what you pay for.
Everything is simply amazing and has remained consistently so.

I can honestly say that Gigapros has lived up to what is advertised. First off, no hosting company can give you a 100% uptime. I have been with gigapros for over 7 months now.
Their support team have replied to approx 48 emails within the first 4 weeks and each and everyone of my responses have been timely and fulfilled.
I dont really enjoy learning about web servers and stuff, however, I have enjoyed getting everything setup, you just need to have a level of patience and explain everything in detail and everything will happen.
Very Mac friendly interface. If you value excellent service, advice and professional support don't look any further. Gigapros is great!

They have great customer support. I love the prices. The server was down for about 15 minutes one month. That's pretty good up time! Gigapros is reliable and professional web host.
Now, I do want to say that Gigapros has been responsive in their dealings, which cannot be said about many other companies. Overall, this appears to be a decent company that is really trying to make a good name for itself in the web hosting business.
I am very happy with the performance of my sites there.

Gigapros team is always helpful with questions for beginners. Reliable and affordable prices.
They were extremely patient as I cluelessly asked for various ports to be opened to allow extra functionality on one of my sites.
Uptime is (nearly) 100%. You know, I've encountered a few small hick-ups in the last 9 months but in fact I haven't encountered any problems during the last 5 months.

You'll get all the help you need from the very beginning of your relationship with these people, and at a remarkably competitive price.

They are feature rich and answer trouble tickets usually within 30 minutes to an hour.
You can rely on Gigapros, your sites will be in good hands. Their SSH access is a very nice added bonus and allows you to use your hosting as a place to run perl and ruby scripts. Their support team is very good.
My uptime has been fabulous and I love how much space I have for a relatively low price.
They have easy to use admin section and one click installs.
Nothing to worry about, they are professional.

After being disappointed time after time by hosting companies, I finally found Gigapros! Been with them for 9 months for various ventures and all have been great. Support is excellent, servers are fast, and their pricing is very affordable.
Sure, there are some a bit cheaper providers around, but this one is fully managed, not to mention the hardware quality and godlike uptime.
I am extremely happy with their services and doubt I will go anywhere else for my hosting needs.

Speed of this VPS is remarkable, especially when considering the base price - which is about as low as a VPS gets.
Gigapros is really good host I must say. I've had support tickets answered promptly at all hours of the night.
I actually enjoy getting their newsletter every month - they're hilarious, in a moderately-amusing way.
As long as they stick to their guns on not overselling their servers, I don't think I'll ever be looking for a new web host.
I definitely would recommend them to any friends of mine.

I'd like to say that Gigapros is what all companies should strive for when it comes to customer service and support.
I know my limits and don't have to worry about violating any unwritten terms of service. Especially since Gigapros provides a massive amount of bandwidth in their most basic shared hosting package.
Uptime has been rock solid! Web page loads fast and my visitors do not complain.
They provide great scripting tools such as PHP 4 and 5, Ruby on Rails, Python, CGI, etc.

Overall, a good host, and enjoyable to use.