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GigaPros

3.9

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GigaPros Reviews Summary

GigaPros has a rating of 3.9 stars from 475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GigaPros most frequently mention web host, customer support and control panel. GigaPros ranks 8th among Web Hosting sites.

service
127
value
127
shipping
88
returns
102
quality
127

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Spain
1 review
1 helpful vote
Follow Ulloa F.
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I had been on the exact vps I ordered at Gigapros for almost 6 months but needed to upgrade. Took only 12 hours to get the new server built, took 4 days to migrate to the new server (my site was only down for 90 mins at the end).
Never really had any problems with the server, I run a managed dedicated server with them and speeds have been great. Never had any down times yet.
Support is quick - usually getting responses within an hour.
Gigapros gives good service at an affordable price, with multiple ways to pay, even Paypal, monthly too, and they don't rip you off.

Date of experience: March 31, 2014
New York
1 review
0 helpful votes
Follow Laverne J.
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I like Gigapros web host, their control panel is easy to use. My only little gripe is that the website sometimes seem a bit slow - though that could be due to my own connection. Every time I have tested the website with a webserver tool on my site, the performance has been up to par.
I have been with this web host for 8 months, and uptime has been 99.94%.
The service and support is amazing. I have asked numerous questions and they have never responded in less than 15 minutes.

Date of experience: March 27, 2014
Italy
1 review
0 helpful votes
Follow Eros B.
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I've been using Gigapros for about 8 months. I run my site at their personal hosting plans. The features included in them are really cool: Unlimited Features, Site Transfer, PHP, MySQL, CPanel, Site Builder. Pricing is sweet - $2.99/mo. Their pricing is also extremely fair, especially when considering their reliability, service and support.
Not only is their hardware awesome, they respond like instantly to questions and support issues. Try getting a response from the big hosting companies... lol. They are certainly fair in making sure their customers are happy.
Gigapros is unique, fun, responsible and interacts with the customer.

Date of experience: March 26, 2014
Sweden
1 review
0 helpful votes
Follow Zaneta L.
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What impressed me the most was the efficiency and support I got when servers were changed just a couple of weeks ago.
Gigapros is the right host to deal with and run web sites with. Reliable, dependable, and most of all sincere about their business.
It's never taken them longer than 10 minutes to get back to me about any support ticket, and thus far 100% have been resolved within a few hours at most.
Gigapros control panel of the host, allow me to manage my entire server without restrictions, also I can restart my server when I want.
My sites have run fast and the cost is amazing. I host audio, video, sign ups, etc. I could not be happier!

Date of experience: March 25, 2014
Canada
1 review
0 helpful votes
Follow Stepan L.
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I have been with Gigapros for about 8 months now and I have had a question or more 2 months long since I was a newbie and trying stuff all the time... i prefer to submit a support ticket for my problems and i always get immediate answers. Their tech support always answers my questions within 5 minutes. And they have even given me PHP support mySQL support.

Mail system is superb, with spam controls, webmail and mailing list management about as good as one could want.
Gigapros is really quite excellent, and offers excellent value for relatively low cost.

Date of experience: March 24, 2014
Germany
1 review
1 helpful vote
Follow Karin L.
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Very dependable, creative, and does an all around great job! Gigapros is the host you can rely on in any situation.
What really make it a good company is that the tech support and the personal relationship developes each year. When speaking on the phone to a Gigapros rep., it's a comfortable conversation.
The control panel works very well.
They have hosted several websites for me and I have no complaints. The only thing I wish they had was multiple domains on one account - that would save me some money.
Recommended!

Date of experience: March 21, 2014
France
1 review
1 helpful vote
Follow Simone C.
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I can say that Gigapros have been simply a pleasure to deal with as I know anyone who needs help appreciates the relief one feels when they can readily contact a real professional person quickly and who is knowledgeable enough to answer your questions.

In addition to good pricing, uptime and support, Gigapros also provides a very nice control panel with a large list of functions some of which cost extra at other hosting companies.

They are always right on top of everything that I needed.

Date of experience: March 20, 2014
Ukraine
1 review
0 helpful votes
Follow Bogdan V.
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What I want to say is that when I contacted Gigapros suppoort to get all the things cleared, they answered very fast in professional manner explaining me everything I needed to know in details. My sites have good uptime and speed upload and download of pages is perfect.
Pricing is really cheap, their hosting plans start from $2.99/mo. I like this - great plus for their team.
I can't say enough good about these guys. It just isn't possible. I just totally love them!
Finally I've found a company that really takes care of its clients.

Date of experience: March 19, 2014
Kazakhstan
1 review
0 helpful votes
Follow Lila H.
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I can point out that Gigapros is the best. They have great tech support and I am 100% satisfied.
Always willing to assist me over and over again with even the smallest request. I have not had one day of trouble from this hosting account, and only contact them to help me set up issues with my domain. Very kind, easy to work with.
That's what I call service. I can't really judge the reliability yet, but I'm happy with everything.

Date of experience: March 18, 2014
India
1 review
1 helpful vote
Follow Martha G.
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Gigapros is my lifesaver, their support is amazingly helpful and so informative, they have been helping me non stop for a over 8 months, what i love most about them is their quick sufficient reply that always satisfy me.
Support is quick and knowledgeable, and everything seems to work nearly all the time.
I should also mention that the price is really cheap for web hosting plans and I am also really happy with the availability of the features that I can simply install from cPanel control panel.

I'd advise everybody to use their services.

Date of experience: March 17, 2014
Germany
1 review
0 helpful votes
Follow Zacharias S.
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Just setup hosting with Gigapros and am in the process of getting my new site up and running. With any new setup you always run into issues getting used to the hosts control panel, getting your applications set up, getting things working.
My website response times have never been faster and support level is above and beyond. If you are thinking about switching, this is the company to go with.

Reliable service, good value and most importantly excellent customer and technical support.

Date of experience: March 14, 2014
MD
1 review
0 helpful votes
Follow Kyle S.
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I've never in my life had so much technical support. Gigapros is reliable option to deal with.
The whole concept of a company is making money, but their hosting seems to think otherwise. Customers comes first and money comes later.
Their knowledge base has enough information for someone like myself to get to grips with things, while their customer service is so good at times I almost feel spoilt, having always been fast in response and informative with problems being resolved in a short time.

Don't be fooled by the super cheap traps out there. Gigapros can be trusted.

Date of experience: March 13, 2014
NL
1 review
0 helpful votes
Follow Lubos S.
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I have to say Gigapros is really good. Their tech support knows what they are doing and can solve issues fast.
Any questions I've had have been answered quickly. They've gone out of their way to help me even when the problem was my own lack of knowledge.
The service itself seems to be faster than other hosts I've used in the past.
The price is also pretty impressive, I like their free bonuses like free domain name, free website builder, etc.
I would highly recommend this web host.

Date of experience: March 12, 2014
NL
1 review
0 helpful votes
Follow Tomas N.
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I've been with Gigapros for more than 7 months, and I'd like to say that I like this web host.
The support is excellent, there are a few issues with the lack of an actual billing system, everything is taken care with via emails, however this isn't a major issue. Sales and support staff are amazing.
The features are also epic, you get the choice between cheap TOP operating systems, let's say we want cPanel with Fantastico (discounted) they preinstall it for you!

The value for the money can't be beat.

Date of experience: March 11, 2014
Florida
1 review
0 helpful votes
Follow Jerald T.
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Well, Gigapros team have replied to approx 48 emails within the first 4 weeks and each and everyone of my responses have been timely and fulfilled. Very happy so far and my sites are loading much quicker and I am now in control of my server, no limitations and fully managed so if there is anything I would like to experiment with I know I have the help at hand.

Been with them for about 7 months and it's been sooth sailing so far!
Recommended!

Date of experience: March 10, 2014
France
1 review
0 helpful votes
Follow Tonka G.
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This review and comment is to truly praise Gigapros professionals that care and are not afraid to show that they care along with their long hours of dedication and personal dedication to the business of technology.
There are truly no words what their team have done and meant to my business and my passion and dedication to my company.
Again, I would like to thank you for having professionals like them on your staff.
They are customer oriented people and also they know what they do technical wise.

I rate Gigapros 100% in their support and everything.

Date of experience: March 6, 2014
Illinois
1 review
0 helpful votes
Follow Dakota D.
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The service, both as a web host and in dealing with customers, has been most satisfactory. I highly recommend Gigapros.
I have never had to wait for more than 30 minutes for an email answer, and even phone support has been quick and effective. Up-time has always been perfect.
I am always impressed with their price.
You can trust them as I'm!

Date of experience: March 5, 2014
Singapore
1 review
1 helpful vote
Follow Rodrigo M.
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Gigapros have an awesome reputation for service and uptime, so I decided to give them a try. I've been using their hosting services for more than a half of the year. I like it.
What is so important is you always experience you are not alone dealing with customer or tech support. In minutes through their support ticket system you will always receive the best attention
With out waiting extended periods of time. Their servers are very stable.

Date of experience: March 4, 2014
Finland
1 review
0 helpful votes
Follow Aarne K.
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Gigapros well exceeds expectations. Support has been outstanding. They go out of their way to help. I had a SQL/php slowness issue and service helped me resolve it very quickly. That was appreciated so much as I'm not a database person at all.
Their servers are so damn fast. Uptime is good and they offer nice free useful tools - great plus for them.
I would not hesitate to recommend Gigapros to anyone.

Date of experience: March 3, 2014
Norway
1 review
0 helpful votes
Follow Ondrej L.
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Gigapros uptime has always been great. Their control panels are easy to use and intuitive, as is their account and billing interface.
They offer very good value for money. Everything is running very well.
Speed connectivity is quite good. Customer support is responsive - they have professional team - I like it.
The service, reliability, features and price are, in my opinion, unrivaled.

Date of experience: February 18, 2014