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GigaPros

3.9

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GigaPros Reviews Summary

GigaPros has a rating of 3.9 stars from 475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GigaPros most frequently mention web host, customer support and control panel. GigaPros ranks 8th among Web Hosting sites.

service
127
value
127
shipping
88
returns
102
quality
127

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GB
1 review
0 helpful votes
Follow WCA R.
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Gigapros have been great in both helping me do more and be safe at the same time. The add-on scripts have worked almost flawlessly, and I have been able to fix minor glitches with no problems. Fantastic pricing too. As a professional. Net developer I know a lot of other developers and clients, asking about good hosting companies, so Gigapros will benefit as word spreads for going the extra yard.

Their tools are great. I consider these guys well worth the price.

Date of experience: February 17, 2014
Italy
1 review
1 helpful vote
Follow Simon F.
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What I want to say is that Gigapros is quite good option for hosting websites and also registering domains.
Uptime has been great and we have not had any problems with our website not email during our 9 months as customers.
Domain management has been very good. We had one problem at renewal, but we were served well by customer support to resolve the issues.
I'm paying half of what I was paying at my other host! I want to add my site is ultra-fast these days and I'm a very happy customer. I'd recommend Gigapros to anyone who's looking for a hosting solution.

Date of experience: February 14, 2014
TW
1 review
14 helpful votes
Follow Yazeed J.
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I moved my entire site myself, including databases, so I also can't comment on Gigapros site transferring service.
I have not been disappointed. Gigapros is an extremely proficient company and usually manages to answer support tickets in 10 minutes or less when needed. They were very helpful. This time, they were able to go beyond what I reported to him, and fix issues I didn't even know about before he mentioned them to me. They even went as far as to rebuild the modules needed for my script to be 100% positive the issue wasn't server-side only. In the end, we learned that many of the issues were related to permissions.

Gigapros is more than a good host. They're great. Fantastic even.

Date of experience: February 13, 2014
Germany
1 review
0 helpful votes
Follow Sabir E.
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For the price I pay for the amount of space I get Gigapros is a brilliant host. I couldn't ask for faster support. Usually requests are answered with in 15 minutes. They truly care about your well being and are such nice people.
Uptime has been okay. I've had about 99.8% uptime with them which isn't bad.
It has a good blend of price, features and reliability.
They're a place to call home for your sites, without question.

Date of experience: February 12, 2014
Florida
1 review
0 helpful votes
Follow Vuong T.
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You can trust gigapros web host. Their technical support is amazing. Most other services will charge you extra fees for fixing problems and say "oh well". They have even helped me to debug and install minor scripts I have been installing or working on, and basically done the job of being a quick programer in several instances, a service that all other providers I've had otr seen would charge a premium for, and they don't.

It has fantastic prices on their hosting packages. Nice selection of included scripts, Cpanel, MySQL control panel, and many others that the high priced sites do not offer or support. Definitely a site to recommend!

Date of experience: February 11, 2014
GB
1 review
0 helpful votes
Follow Eugene G.
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The price is outstanding for the features provided, but in a time when hosting is very competetive.
Gigapros customer support is good. They are always helpful and friendly no matter how simple or complex my questions are. I used to have a website with Yahoo but then quit after I started with this company. They are so much cheaper and quicker to respond.
It is so rare that you get good customer service nowadays. To me that's the most important thing. What good is a hosting compay that doesn't help you through the process of setting up.

Date of experience: February 10, 2014
Italy
1 review
1 helpful vote
Follow Nora T.
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Been very happy with Gigapros. I've been hosting with them for about 8 months now. No downtime, speedy connection.
According to the support, they are very prompt and giving 100% perfect answers to the customer. If there are any other problem, they will connect to the client machine through logmein account and they will fix it.
They are great! I would recommend them to anyone who needs hosting at a great price, with all add-ons included in that price.

Date of experience: February 6, 2014
Singapore
1 review
1 helpful vote
Follow Gaudenzia M.
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I've been using shared hosting for some years now but lately found my sites were getting more and more sluggish, so I started looking around for a new host. After some research I signed up for Gigapros VPS hosting plan for one month to test them out. They did the backups and transfers until the old host finally made a good copy that was usable. They spent 2 days just to get my sites all moved and running correct.
The most cost efficient VPS provider on this planet.
They've handled every ticket quickly, and with the responses you'd want from the very start. I'll continue using them!

Date of experience: February 4, 2014
Italy
1 review
0 helpful votes
Follow Gerald M.
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I just got started with Gigapros and so far I haven't had to contact tech support. It's easy to use and the customer support is the best I've ever seen. It's almost like walking right up to the owner and asking them for help.
The prices are very fair... The Web-control panel features are excellent... And the support is fantastic.
Highly recommended for anyone looking for a great host if you're on a small budget.

Date of experience: February 3, 2014
Slovakia
1 review
0 helpful votes
Follow Ermenegilda T.
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Trust Gigapros
January 30, 2014

Trust Gigapros. They've hosted my WordPress blogs for my business for 8 months now and the responsiveness through their customer-service is reason enough to stay with them. Support is excellent, servers are fast, and their pricing is very affordable.
Sure, there are some a bit cheaper providers around, but this one is fully managed, not to mention the hardware quality and godlike uptime. The most cost efficient VPS provider on this planet.

Date of experience: January 30, 2014
Utah
1 review
1 helpful vote
Follow Adam M.
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Been with Gigapros for 7 months now and they continue to be a great web host. Issues are dealt with quickly and efficiently.
Their technicians were very patient with me and helped me through the process. Just what I needed. Thank you.
So far I have been very pleased. I have not noticed any downtime or slow browsing speed.
I've finally found a good home with Gigapros. It's good cheap hosting.

Date of experience: January 28, 2014
France
1 review
0 helpful votes
Follow Matilda D.
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I like Gigapros
January 27, 2014

I like Gigapros. It's simple to use. I never really have any problems and my site has never experienced any down time.
Now I'm in the process of building my sites and have asked a few support questions already and have been very pleased with the fast help I received.
I highly recommend them. They're easy to reach, always write back, and the chat method is good too!
Thanks Gigapros team!

Date of experience: January 27, 2014
Latvia
1 review
1 helpful vote
Follow Jason L.
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Without a doubt, the best thing about Gigapros is their support, I've never came across another company that's provided such high quality and friendly help for my products, and also things not directly related to my service; they'll help you if they can.
Speed connectivity is qutie good. Uptime in the 7 months since we moved has been 100% and the server is always fast and stable. It's so much better than our previous hosts that business has actually increased.

Date of experience: January 24, 2014
GB
1 review
2 helpful votes
Follow Basilio R.
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After 'playing' around with 4-5 hosts, I must say, Gigapros is the best host so far.
They have great customer support. Always willing to assist me over and over again with even the smallest request. I love the prices. As far as the up-time, it is very good. I have monitoring software for keeping up-time statistics and so far the up-time is perfect.
Their control panels are easy to use and intuitive, as is their account and billing interface. I am very satisfied with this service and will recommend it to anyone.

Date of experience: January 23, 2014
Belgium
1 review
0 helpful votes
Follow Kristian H.
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Very Mac friendly interface. Can't say enough good things about Gigapros. Support is quick - usually getting responses within an hour. There are no hidden traps or fees. Service is excellent and they also have several ways to get customer support, which is also excellent.
The speeds I am experiencing are awesome. With my previous provider there were some periods where things were fast, and other times things were sluggish. With Gigapros, everything is fast.
I'd recommend them to anyone who's looking for a hosting solution.

Date of experience: January 21, 2014
Germany
1 review
1 helpful vote
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What I want to say is that Gigapros customer support is very good. Always willing to assist me over and over again with even the smallest request.
Their control panels are easy to use and intuitive, as is their account and billing interface.
Everything is great and I could not be happier with my hosting selection.
Service is stellar, pricing is reasonable, flexibility is unbelievable.

Date of experience: January 20, 2014
Germany
1 review
1 helpful vote
Follow Randy H.
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I can't believe it, I finally found a GREAT host! It is called Gigapros!
Their support is TOP, their support guy added me on Skype so he could help me better and answer my questions. Their server setup is ok, their custom servers can take up to 7 days, which is short for a technical department that makes dozens of them a day.

If you are in need of a reliable host in particular, Gigapros is the place to get one. The value for the money can't be beat.

Date of experience: January 17, 2014
Austria
1 review
2 helpful votes
Follow Hella T.
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I've been with Gigapros for more than 7 months on a shared hosting plan.
The whole concept of a company is making money, but Gigapros hosting seems to think otherwise. Customers comes first and money comes later.
What I like about them are:
- great uptime (99.9% as promised),
- 24/7 Helpful Customer Support,
- Free Tools for running any kind of web sites,
- Fast Speed connection.
I would recommend Gigapros hosting to anyone who is serious about his/her online business!

Date of experience: January 16, 2014
Italy
1 review
0 helpful votes
Follow Chapa G.
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No doubt, Gigapros is extremely reliable and the sites go up fast and stay up. The email customer support is fantastic even when the problems are self-created. I've tried other services that looked cheaper on the outside but have always come back to these guys.
If you log on to their site you get an ad page before you get to the page you want but there is always a continue button and I can live with it for the value. Very reliable.

Date of experience: January 15, 2014
GB
1 review
2 helpful votes
Follow Anthony D.
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I don't have much experience with other web hosting services, so it's hard to compare, but so far I've been impressed that my support tickets get answered quickly by Gigapros people who seem to be technically savvy. My website response times have never been faster and support level is above and beyond. If you are thinking about switching, this is the company to go with.
Good range of price plans and options for the novice to the expert.

Gigapros has provided excellent and very prompt service and troubleshooting transferring our blog to their hosting.

Date of experience: January 14, 2014