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GigaPros

3.9

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GigaPros Reviews Summary

GigaPros has a rating of 3.9 stars from 475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GigaPros most frequently mention web host, customer support and control panel. GigaPros ranks 8th among Web Hosting sites.

service
127
value
127
shipping
88
returns
102
quality
127

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Germany
1 review
0 helpful votes
Follow Sabine B.
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So far, very much satisfied with the performance of Gigapros servers, features & technical support!
I'm really happy with their support, they reply support queries very instantly.
They lack in some default features comes with reseller hosting generally, but innovative other features such as global hosted servers is always Plus Plus.
Pricing is also, good enough.
Keep up the good work!

Date of experience: September 2, 2014
Australia
1 review
0 helpful votes
Follow Tahlia J.
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I have a Linux VPS with Gigapros. I use the server for trading purpose only, so I'm not hosting any website with them. My main concern was the ping because it is crucial to have a low ping rate when it comes to forex. They offer the lowest compared to other providers i tested and so far i am very happy with the service.
Support is super fast and they solve the problems you ask them to. My VPS is very quick.
They're a place to call home for your sites, without question.
If you are looking for Linux based vps or even other vps option, I highly recommend giving Giga Pros a try.

Date of experience: September 2, 2014
Missouri
1 review
0 helpful votes
Follow Ronald C.
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Management people are friendly, really can't ask for more. I am glad that I found Gigapros.
Good customer service, great plans for just about anyone, plenty of space and bandwidth... and honest people running the entire show. I've had no problems with up time. I've had only the smallest of minor glitches with the site and support has been extremely fast and responsive.
On top of this, the cost of hosting is relatively cheap (especially with the current exchange rates!)
I highly recommend Gigapros.

Date of experience: September 1, 2014
Austria
1 review
0 helpful votes
Follow Mats R.
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I have used many hosts over the past 10 years, but Gigapros who I have used for the past 9 months has proven the best by far. Their customer support is beyond excellent. They know what they are doing.
I would recommend these guys to anyone, either starting out webhosting or for more experienced webmasters.
They make the extra effort to be helpful. Very good price, great service.

Date of experience: August 29, 2014
Florida
1 review
0 helpful votes
Follow Robert C.
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I have been using them for about 8 months now. I have very good success with Gigapros. Their customer service is outstanding... Every time I have ever ran into any issues whatsoever, whether it's been issues with my account when I've been past due, and they have been lenient with payments and kept my services on. If I've had technical issues, they have resolved them very promptly.

I have had almost 100% uptime and they give you rvskins and fantastico for no cost. The hardware is the latest in cpu's.
Nodes are not overloaded and best of all they will work with you if you need your vps customized.

Date of experience: August 28, 2014
Norway
1 review
0 helpful votes
Follow Royden C.
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I spent a lot of time looking for a web host for my business. It was very confusing. Then I came across Giga Pros. I called them, and spoke with one of their support guys. He was helpful and answered my questions. I use my site primarily it for email and it runs excellent. I'm able to check email on my cell phone and on my outlook.
If you're a business like me, trust me, you'll be impressed.

Date of experience: August 27, 2014
California
1 review
0 helpful votes
Follow Xian K.
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Over 7 months there was just one small downtime of 30 minutes. Gigapros customer service has been really good. They answered every question we had to date. They also installed additional software that wasn't even available through cPanel.
I have observed the quality of their service and customer care options closely before my move. Their service is easier to use and with minimum issues.

Date of experience: August 26, 2014
France
1 review
0 helpful votes
Follow Frederic M.
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Based on the advice of my web designer I switched to Gigapros. They have informed me if their were any outages. I have never noticed my sites being down unless it was due to my own folly.
They're affordable and their control panel is easy to use. They have been a great webhost the entire time and constantly expanding and upgrading their services.
I have all my clients host with them and no one has complained.

Date of experience: August 25, 2014
Indiana
1 review
0 helpful votes
Follow Eduarda M.
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I have been using Gigapros hosting for some time now and I'm more than impressed with the speed of my websites.
Extremely knowledgeable and very patient, it has been outstanding to work with. I have used and will continue to use Gigapros for all my business and personal web hosting needs.

The uptime is very good and I haven't faced any problems yet. The first host provider I have stayed for longer than 6 months and still glad I found them.

Date of experience: August 21, 2014
Florida
1 review
0 helpful votes
Follow Daniel W.
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YES
August 21, 2014

YES. Easy to use control panel. The space and bandwidth Gigapros provided are great and worth the price.
All in all I really do like them, you've got a lot of control over your services to suit your needs.

Date of experience: August 20, 2014
Germany
1 review
0 helpful votes
Follow Calimero B.
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I needed a site to post recorded lectures for fellow classmates and my own podcast. They have a plethora of software to choose from and free assistance in developing a webpage. I haven't had single problem yet. They were quick to answer my technical question. I highly recommend Gigapros services.

Date of experience: August 20, 2014
Colombia
1 review
1 helpful vote
Follow Joelle L.
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So I decided to start a hobby that I had thinking about for a while and write a website to sell books.
I did a couple of days' of research before choosing a hosting company, and decided that despite the fact that they're fairly new to the scene, I would try gigapros.com because I had heard some good things.
They even post their server statistics - not the flashiest web intro., but to somebody who KNOWS the web, this is incredible openness about their services.
Their staff are personable, patient, and very attentive. They solved a problem promptly and with ease, and were informative along the way.
They'll help you get started and make sure your website is up, running, and cranking away.

Date of experience: August 19, 2014
California
1 review
0 helpful votes
Follow Ivano T.
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After frustrating and unreliability experiences with other hosting services (including very large, well known hosts), I started a search a few years ago for a hosting provider that people were actually happy with. That's how I found Gigapros. The volume of comments from happy customers led me to call Gigapros.
I have referred 3 friends to the service so far and all say activation has been approximately between 30 - 90 minutes. Regardless of the time I open a ticket, someone responds so it seems they have somebody watching out for orders 24/7.
Recommended!

Date of experience: August 18, 2014
Lithuania
1 review
0 helpful votes
Follow Luiza G.
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I've been with gigapros.com for 8 months and have had a great experience with them. The servers seem reliable, the signup process was easy and support is fast. Really friendly and kind staff who is always there for all the customers!
Their pricing is wonderful and they are competitive.

Date of experience: August 14, 2014
Ukraine
1 review
0 helpful votes
Follow Edgarda M.
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Gigapros is dependable, fast, and my experience with their support group has been outstanding every time.
The support is extremely helpful! Since day one when I try to move my magento website from my previous host to this new VPS host, they helped me completely move the website and set it up and running without any additional charges.

Date of experience: August 14, 2014
New Jersey
1 review
0 helpful votes
Follow Patsy B.
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Wonderful services and best and cheapest. I also really loved Gigapros support team. Keep the good work.
With Gigapros I always get a quick response! I've never had to wait to speak to someone, or to have them return an email.
They never hesitated to help and always make things right. Their professionalism is evident from the very first time you contact you have with them.
They did the backups and transfers until the old host finally made a good copy that was usable. They spent about a week just to get my sites all moved and running correct.
I like my new web host and highly recommend it to other webmasters and webdesigners.

Date of experience: August 13, 2014
NL
1 review
0 helpful votes
Follow Bartlomiej J.
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Excellent hosting company. I started with the shuttle packadge and I am now on a dedicated server I have been on every plan that is offered by Gigapros and I upgraded when I was ready to. I currently have 5 sites all hosted on a variety of the different plans available at Gigapros.
I have good things only to say about them the staff members there are all extremely helpful and have always gone out of thier way to assist me when I have needed it. The claim of 99.99% uptime holds true.

In my opinion, Gigapros is the Google of Web Hosting.

Date of experience: August 11, 2014
Missouri
1 review
0 helpful votes
Follow Nick S.
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Gigapros hosting support is superior. Chat answers. Support phone answers withing a reasonable amount of time.
Great customer service so far. They called me immediately to verify my order, and when I had some 'basic' unresolved problems, they investigated and got back to me in a few days. Up-time on the hosting has been flawless, as far as I know. The only downside is that access to cpanel and POP has sometimes been unreliable.
Overall, I'd recommend them still.

Date of experience: August 11, 2014
Canada
1 review
0 helpful votes
Follow Dorothee C.
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I started with Gigapros small package. The service was great. My rep then upgraded me for free and assisted me with moving from VPS to my own server. I have grown from 1 website to 30 and still have clients on the way. They have assisted me with even learning how to maintain my own server.
With numerous websites hosted, I have had no down time to speak of and if I have any questions or need extra support they are always super quick to respond. Highly recommend.

Date of experience: August 8, 2014
Germany
1 review
0 helpful votes
Follow Marta Z.
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I moved all my sites to Gigapros: great pricing, friendly user interface, excellent support and decent uptime.
I've never had a problem with billing and my account gets renewed yearly without problem or additional charges.
Support is usually great, my only complain being that the original average support response time of 14 minutes is now more like 3-4 hours. This is to be expected with the kind of growth they've experienced, however.

The price is attractive.

Date of experience: August 7, 2014