GigaProsReviews 475

I just recently moved over to Gigapros, and immediately my script gave me trouble. Their customer support helped me and solved the trouble. Special requests have always come through quickly and gracefully. As long as they stick to their guns on not overselling their servers, I don't think I'll ever be looking for a new web host.

For service and support I give Gigapros a 10/10 and I highly recommend them.

I'm Morris from Germany. I have been using Gigapros since March, 2014. They have great customer support. I love the prices.
I want to be able to do reselling with them, but their plan is to high for just starting out. I will go with another host for my reseller needs, and maybe switch to them after I have several customers.
So far, I am extremely impressed with these guys. There is nothing that counts more than decent support and they go beyond the call. I really hope the rest of the support team are like this.

I switched to Gigapros after having enough of the downtime with my old hosts. From my time with them I have nothing but high praise indeed. They're support team just helped me out again tonight for the millionth time, so I figured I should write a review.
This host is simply superb. It's the first one who has my site up and running in no time, where I can define virtual directories myself, all in full trust and which really performs at high speed.
Very good web hosting. Great prices and great reliability.

I searched around for a long time and could not find a better package than what I found with Gigapros.
It was by far the cheapest. This has been the most positive hosting experience I have ever had.
The customer service is outstanding, the services included is amazing, and the price is unbeatable. I have never incurred any downtime or trouble. They are great! I would recommend them to anyone who needs hosting at a great price, with all add-ons included in that price.

Superb support - I maintain 3 sites, all at Gigapros. I tend to place fairly technical support calls. In over 50 support calls (almost never for a problem, almost always for an implementation or coding question) I have never (ever) had worse than 15 min first response, usually with an appropriate resolution. Calls that took longer clearly needed to take longer.
Fantastic host. Very prompt and thorough. I can't imagine being happier with a hosting service.

I have been using gigapros.com for 8 months for many different sites. They have never failed to deliver... even having a live person answer the phone on a weekend within minutes... who then had tier 2 tech support fix my issue within 45 minutes!
That is only the case because they helped lift me and my business up.
It is truly a top class outfit, and I cannot say enough good things about the quality of their hosting and their support.
I got the Gigapros treatment and I'm never looking back!

Great support. Never had to wait more than 90 minutes for help. Gigapros uptime is great.
I feel their prices are a little on the high side compared to what bandwidth you get. However their support is really worth it for me. They help with things like Htacess files, and almost any web admin question you have. Its really worth the extra money just for that.
Easy access to my data and mail, and the fastest, most reliable customer service in the industry.

I host only one of clients websites at Gigapros and I wish I could host all of them.
I'm an happy customer who usually needs help setting up dns configurations and the live chat/phone support is great for that. Submitted tickets are also quickly attended.
Uptime and reliability are taken as featured features.
The price is right and flexible because you can pay monthly. So go give them a try. Highly recommended!

Gigapros is my lifesaver, their support is amazingly helpful and so informative, they have been helping me non stop for a over a year, what i love most about them is their quick sufficient reply that always satisfy me, the server is really fast and i never experienced any down time, the price is really helpful.
The team works round the clock and will never show frustration no matter how far you push them. I am not a technical-minded person and they have walked me through everything I've needed to make my hosting experience with them a great experience!

I've been using Gigapros for one website or another for about 9 months. They are the tiniest bit more expensive than the discount web hosts out there, but they more than make up for difference with reliability, flexibility, and above all else, customer service. I think the average response time to my questions is 30 minutes.
Their servers are also faster than one would expect for shared hosting, much faster than some other hosts I've used.
I have never been aware of any downtime.

Really good hosting company that goes the extra mile to help their customers. Gigapros support team alway so helpful and resolves issues as soon as they are given. They are honest about any issues arising and explain why issues happen.
They're consistently innovating, adding new technology to their hosting, adding new staff with knowledge I can't even comprehend, all while staying "human". Their Twitter support guys are always there to make your day better.
Solid hosting services so far, keep it up!

I have been with Giga Pros for more than 7 months and have loved their hosting and service. It is a tremendous value (I host several sites, corporate and personal) and I have always had prompt, satisfactory answers and solutions.
The site has only been down a very minimal time over the last several years, it loads fast and the service is impecable. Best host I've had and I have no plans of switching.

The team works round the clock and will never show frustration no matter how far you push them. Every time I have a question or need their assistance I find them to be quick to answer and quick to act. I have no problems referring them.

Gigapros reliability is almost 97% its just in a few instances that the server has a glitch but such are address immediately. What I appreciate most is the installation service for any script. The ticket response is 100% top notch.

This host makes me feel confident that my website is in good (and trusted) hands :)

I've been with Gigapros for over 8 months, hosting 3 web sites on single account. Setup aws very fast, technical support as well - all the time within few minutes. Good speed, reliable, I have nothing to complain about. Features are best I could find - lost of space, unlimited subdomains, emails, databases. Pleasure to use.
I use my full disk space and bandwidth and their servers simply run at blazing speeds.

Highly recommended A+++

My experiences with Gigapros have been 100 percent positive.

I am not a techie and anything beyond publishing with MS Front Page is a mystery to me. The folks at Gigapros answer my questions QUICKLY AND COMPLETELY and fix any problems quickly.
Features wise they do offer a lot of features for free and some for pay, the main thing, which I found to be very important for me is the fact that they don't restrict the number of e-mail acc/subdomains/mysql db's/etc - the only restriction in their case is space & bandwidth.
I have been very satisfied and will continue to pass the word along others.

Gigapros may cost more then other hosting providers but you are paying for their quality and the peace of mind that comes with your website remaining with the best uptime possible. If you want to sleep good at night, have your site hosted with Gigapros, believe me, you will not regret it.
CPanel is easy to use and site easy to navigate and as yet, I did not use support other than when I transferred DNS from my old host.
All in all no complaints or problems, super fast and best host!

Write your review to help others learn about this online businessBeen with Gigapros or over 8 months. Nothing to complain about. The Support service is noticeably fast (minutes!) and accurate. During our time with them their list of services and facilities have continued to grow and their prices have continued to drop. They have been pleasant to deal with and, in short, they have basically been everything our previous web hosting experiences have not.
They have great prices, and even offer ways that you can get free hosting. Give them a try, You will not be sorry!

I've used a lot of hosts in my years. So far, Gigapros is my favorite. My VPS was up and running within 12 hours. Their support replies within seconds. Best of all, my site is noticeably more responsive.
The system itself is rock solid and the software & features are excellent.
I am totally impressed with these guys. I just hope they don't grow too large and lose the foundation that is making them so impressive.

Gigapros is great hosting if you mention about price, performance, and features.
BTW, it's the best panel I've ever seen, greatest of functionalities being the possibility of delegating sites/databases/ftps/SSH access/and-so-on to certain users, a great tool for cooperating between employees and (advanced) customers.
I've had VERY little down-time, if any at all. I won't say there was none, but to be honest with you, I actually can't remember any at all.
Don't worry about your money, they have SLA.

Great host, haven't had any problems so far. I like Giga Pros support, where you can talk to their support team on msn, but they aren't on 24/7 which would be better. I also like that you can host unlimited sites from the one account.
The features are very complete for the price of the package. Set up was smooth, plenty of tools, no problems at all.
Support is very responsive, site management console is concise and simple.